kitiara Posted January 30, 2019 #526 Share Posted January 30, 2019 My Cruise Planner says there's still 39 days to go before my cruise on the Adventure of the Seas. Can I do my online check-in now or should I wait? Is there any reason why it would be better to wait? Link to comment Share on other sites More sharing options...
blackshirt Posted January 30, 2019 #527 Share Posted January 30, 2019 You can check in anytime. There is no reason to wait. You won’t get your cruise documents and luggage tags until checked in. Link to comment Share on other sites More sharing options...
njkruzer Posted January 30, 2019 #528 Share Posted January 30, 2019 Check in. One more thing to check off your to do list. Link to comment Share on other sites More sharing options...
Clarea Posted January 30, 2019 #529 Share Posted January 30, 2019 12 minutes ago, kitiara said: My Cruise Planner says there's still 39 days to go before my cruise on the Adventure of the Seas. Can I do my online check-in now or should I wait? Is there any reason why it would be better to wait? I'd do it immediately. That way, in case something does not work on Royal's website (a rare occurence), you've got some time to get it fixed. Link to comment Share on other sites More sharing options...
Rare island lady Posted January 30, 2019 #530 Share Posted January 30, 2019 One more vote do it now. No reason to wait...and by chance forget to do it later. 😮 Link to comment Share on other sites More sharing options...
kitiara Posted January 30, 2019 #531 Share Posted January 30, 2019 49 minutes ago, Host Clarea said: I'd do it immediately. That way, in case something does not work on Royal's website (a rare occurence), you've got some time to get it fixed. LOL I now get what you meant... When I click on "check-in", I get this message : Check-in paused Access to reservation ******** is temporarily unavailable, so check in other guests or try again later. Link to comment Share on other sites More sharing options...
norway olin Posted January 30, 2019 #532 Share Posted January 30, 2019 37 minutes ago, kitiara said: LOL I now get what you meant... When I click on "check-in", I get this message : Check-in paused Access to reservation ******** is temporarily unavailable, so check in other guests or try again later. Same here. I checked in and printed my setsail passes a while ago. For the past week I have not been able to view them and all I get is the above message. Also, I went to the site to make a final payment on a different booking and it says that is out of order too. I hate to have to call them... Bottom line, do what you can do when the site is available, don't wait. Link to comment Share on other sites More sharing options...
Sixtynifty Posted January 30, 2019 #533 Share Posted January 30, 2019 Glad I just completed mine 5 minutes ago for March 3 cruise! Link to comment Share on other sites More sharing options...
JuneBugFL Posted January 30, 2019 #534 Share Posted January 30, 2019 I keep getting this message as well. I needed to log in to update the passport information on my girlfriend because she just got her renewal delivered. Is this a usual message, or should I be freaking out? We're on March 2nd Rhapsody. Link to comment Share on other sites More sharing options...
Clarea Posted January 30, 2019 #535 Share Posted January 30, 2019 6 minutes ago, JuneBugFL said: ... Is this a usual message, or should I be freaking out? We're on March 2nd Rhapsody. Expect anything from Royal's website. 2 Link to comment Share on other sites More sharing options...
BSocial Posted January 30, 2019 #536 Share Posted January 30, 2019 I'm experiencing same problem. "Check-in Paused". I'm also unable to get to the cruise planner today - either through my account, or through the "already Booked" method. Link to comment Share on other sites More sharing options...
JuneBugFL Posted January 30, 2019 #537 Share Posted January 30, 2019 I tried different ways to get to the cruise planner too and it didn't work, I'm just thankful I finished booking all the excursions and things last week. Link to comment Share on other sites More sharing options...
davekathy Posted January 30, 2019 #538 Share Posted January 30, 2019 I just got into our cruise planners for our 3 March and 10 March cruises on the Freedom. Link to comment Share on other sites More sharing options...
davekathy Posted January 30, 2019 #539 Share Posted January 30, 2019 2 hours ago, norway olin said: Same here. I checked in and printed my setsail passes a while ago. For the past week I have not been able to view them and all I get is the above message. Also, I went to the site to make a final payment on a different booking and it says that is out of order too. I hate to have to call them... Bottom line, do what you can do when the site is available, don't wait. You will get message's like this one if you access your CP , exit and try to get right back in. The system times you out. Wait approximately 30 minutes and try it again. Link to comment Share on other sites More sharing options...
BSocial Posted January 30, 2019 #540 Share Posted January 30, 2019 5 minutes ago, davekathy said: I just got into our cruise planners for our 3 March and 10 March cruises on the Freedom. Thanks! I was able to access our March cruise after you let us know. Looks like they were modifying prices in the planner for our cruise Still can't update info in Online Check-in. Link to comment Share on other sites More sharing options...
M-H-B Posted January 30, 2019 #541 Share Posted January 30, 2019 Also you will get this message if you have anything in your cart - for example you added an excursion or drinks package and have not completed payment. Remove the item, do the check in and then you can add the item back if you want/need to. Link to comment Share on other sites More sharing options...
BSocial Posted January 30, 2019 #542 Share Posted January 30, 2019 5 minutes ago, M-H-B said: Also you will get this message if you have anything in your cart - for example you added an excursion or drinks package and have not completed payment. Remove the item, do the check in and then you can add the item back if you want/need to. that is really interesting! Thanks for this info 1 Link to comment Share on other sites More sharing options...
Rare island lady Posted January 30, 2019 #543 Share Posted January 30, 2019 1 hour ago, JuneBugFL said: I tried different ways to get to the cruise planner too and it didn't work, I'm just thankful I finished booking all the excursions and things last week. I didn't have any trouble at all getting into my cruise planner for next week EN cruise. Booked Chops this morning with no issues. Not sure why some are having problems, but others not. Different browsers, need to delete cookies? Link to comment Share on other sites More sharing options...
Mama24 Posted January 30, 2019 #544 Share Posted January 30, 2019 6 hours ago, kitiara said: LOL I now get what you meant... When I click on "check-in", I get this message : Check-in paused Access to reservation ******** is temporarily unavailable, so check in other guests or try again later. I've been seeing this since Sunday. I finally decided to call (foolish, I know) and first the guy said, try it in Chrome. Nope, same thing. Try it in Internet Explorer. Nope, same thing. I gave up. I'll try again later. Link to comment Share on other sites More sharing options...
BSocial Posted January 31, 2019 #545 Share Posted January 31, 2019 I was able to finish online check-in this afternoon for our March cruise. Glad it was just a short pause. Wonder who in Royal’s IT came up with that particular error Message: “Check-in paused” ? Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted January 31, 2019 #546 Share Posted January 31, 2019 It hasn't worked this week for us Link to comment Share on other sites More sharing options...
fischymom Posted January 31, 2019 #547 Share Posted January 31, 2019 Is anyone else having trouble getting available cruises to populate on RCCI's webpage? I wanted to compare some this am and it will not load any for me. I know there IT department is lackluster but wow if no one is able to load cruises that could cost bunches of money. All of the rest of the pages load but I can't get any cruises to populate. Link to comment Share on other sites More sharing options...
Clarea Posted January 31, 2019 #548 Share Posted January 31, 2019 31 minutes ago, fischymom said: Is anyone else having trouble getting available cruises to populate on RCCI's webpage? I wanted to compare some this am and it will not load any for me. I know there IT department is lackluster but wow if no one is able to load cruises that could cost bunches of money. All of the rest of the pages load but I can't get any cruises to populate. Try the usual: clear cookies, clear cache, private browsing mode, different browser. Link to comment Share on other sites More sharing options...
fischymom Posted January 31, 2019 #549 Share Posted January 31, 2019 Tried all of those before posting no luck 😞 Wish they had a better website. OH well, I ended up calling them instead. Link to comment Share on other sites More sharing options...
davekathy Posted January 31, 2019 #550 Share Posted January 31, 2019 36 minutes ago, fischymom said: Is anyone else having trouble getting available cruises to populate on RCCI's webpage? I wanted to compare some this am and it will not load any for me. I know there IT department is lackluster but wow if no one is able to load cruises that could cost bunches of money. All of the rest of the pages load but I can't get any cruises to populate. I just know was able to log in and go into my cruise planners for both of our March cruises on the Freedom. Link to comment Share on other sites More sharing options...
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