BillHana Posted September 11, 2019 #876 Share Posted September 11, 2019 I had this same unable to check in problem. Sent a message to RCL and got no response. I found I could not use the same credit card for my wife. When I set up a new different card for her I was able to successfully complete the check-in process without further hang. Link to comment Share on other sites More sharing options...
Mikew0805 Posted September 11, 2019 #877 Share Posted September 11, 2019 17 hours ago, Lady Hudson said: I called RC this morning also because I can’t print Set Sail pass either. Tricky - I can print my spouses but not mine. The agent sent me an email to use at checkin but not the actual pass. Hope this works. I do not print them anymore, I use the app. Are you able to log into the app and see your Set Sail pass? I think they have all the information there so even if you have neither, they can find you. Link to comment Share on other sites More sharing options...
dubaihammer Posted September 24, 2019 #878 Share Posted September 24, 2019 Has anybody had a problem with the site not accepting your C&A number when completing the setsail check-in? Link to comment Share on other sites More sharing options...
BillHana Posted September 24, 2019 #879 Share Posted September 24, 2019 I always have this problem because my name has a suffix. C&A seems to not remember the suffix and it takes special effort from my TA to get this right. Link to comment Share on other sites More sharing options...
cruisecat63076 Posted September 27, 2019 #880 Share Posted September 27, 2019 Is anyone else having trouble accessing the royal caribbean website to book a cruise? Link to comment Share on other sites More sharing options...
Clarea Posted September 27, 2019 #881 Share Posted September 27, 2019 8 minutes ago, cruisecat63076 said: Is anyone else having trouble accessing the royal caribbean website to book a cruise? I'm getting this: Sorry, something went wrong. PLEASE TRY AGAIN LATER. Link to comment Share on other sites More sharing options...
Flute Player Posted September 27, 2019 #882 Share Posted September 27, 2019 25 minutes ago, Host Clarea said: I'm getting this: Sorry, something went wrong. PLEASE TRY AGAIN LATER. yep Link to comment Share on other sites More sharing options...
DivaMI Posted September 30, 2019 #883 Share Posted September 30, 2019 On 9/1/2017 at 10:08 AM, bryanjaync said: I have tried different browsers, but just cannot get to the booking site for Royal Caribbean on their web site. Is it me, or does their booking site have issues? any tips ? I have that issue when they are doing an update. I have to wait a few hours then try again. Link to comment Share on other sites More sharing options...
Perki Posted October 7, 2019 #884 Share Posted October 7, 2019 I have been trying to pay for some items on the Royal Caribbean cruise planner and keep getting a response that the card was not accepted. Credit card company says no issues on their end so I thought I'd check if anyone else is experiencing any issues with payments on that site. I have tried it from my phone and now lap top. Thank you Link to comment Share on other sites More sharing options...
cruisinforabruising Posted October 7, 2019 #885 Share Posted October 7, 2019 My dad was trying last night to book an excursion and it was not working. Not sure what error message he was getting or if it's related but I know he had to call royal to book it. Link to comment Share on other sites More sharing options...
Desert Cruizers Posted October 7, 2019 #886 Share Posted October 7, 2019 1 minute ago, Perki said: I have been trying to pay for some items on the Royal Caribbean cruise planner and keep getting a response that the card was not accepted. Credit card company says no issues on their end so I thought I'd check if anyone else is experiencing any issues with payments on that site. I have tried it from my phone and now lap top. Thank you I haven't, I would say make sure you have the #'s entered correctly and the Exp Date Link to comment Share on other sites More sharing options...
goldfish65 Posted October 7, 2019 #887 Share Posted October 7, 2019 No but someone said print out any reservations you make and I'm glad I did because the purchase does not show on my cruise planner. Link to comment Share on other sites More sharing options...
jsf Posted October 7, 2019 #888 Share Posted October 7, 2019 Seems highly odd, I've never had any problems with Royal taking lots of money from me. 1 Link to comment Share on other sites More sharing options...
suesnake2002 Posted October 7, 2019 #889 Share Posted October 7, 2019 Had this problem in the past ( tried two diff credit cards). Item then was no longer offered. After that had no problems. Makes me wonder was item on sale? Was it just recently added to cruise planner? If so maybe web site was overcome with too many requests. If you really really want it at that price, call. Link to comment Share on other sites More sharing options...
broadwaycam Posted October 8, 2019 #890 Share Posted October 8, 2019 Is anyone having trouble getting into the cruise planner? Link to comment Share on other sites More sharing options...
suzk2275a Posted October 8, 2019 #891 Share Posted October 8, 2019 1 hour ago, broadwaycam said: Is anyone having trouble getting into the cruise planner? I was able to successfully access the planner a few minutes ago. Link to comment Share on other sites More sharing options...
broadwaycam Posted October 9, 2019 #892 Share Posted October 9, 2019 1 hour ago, suzk2275a said: I was able to successfully access the planner a few minutes ago. It was silly because I was not able to get in but I can get in again. Link to comment Share on other sites More sharing options...
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