redshine Posted October 18, 2018 #1 Share Posted October 18, 2018 if you booked your cruise on board and the price drops after final payment - does Oceania honor the new price on your booking Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted October 18, 2018 #2 Share Posted October 18, 2018 26 minutes ago, redshine said: if you booked your cruise on board and the price drops after final payment - does Oceania honor the new price on your booking Yes but your O Life amenities will change to the current offering. You have to do the math on the bottom line. Link to comment Share on other sites More sharing options...
roger b Posted October 18, 2018 #3 Share Posted October 18, 2018 Quote Read Small Print The price only drops if the category of cabin you are sailing in is available !!! Link to comment Share on other sites More sharing options...
redshine Posted October 18, 2018 Author #4 Share Posted October 18, 2018 My cabin was available but Oceana would only give me onboard credit for the difference Link to comment Share on other sites More sharing options...
JK300 Posted October 18, 2018 #5 Share Posted October 18, 2018 47 minutes ago, redshine said: My cabin was available but Oceana would only give me onboard credit for the difference After final payment, what they will give you is at their discretion. Once we've got the difference in future cruise deposit. John Link to comment Share on other sites More sharing options...
Paulchili Posted October 18, 2018 #6 Share Posted October 18, 2018 Was this refundable OBC? Onboard booking should give you best price guarantee until sailing if your cabin category is still available. Other benefits may change but lower price should be honored. Discuss this with your TA or Oceania Link to comment Share on other sites More sharing options...
Paulchili Posted October 18, 2018 #7 Share Posted October 18, 2018 (edited) 6 minutes ago, JK300 said: After final payment, what they will give you is at their discretion. Once we've got the difference in future cruise deposit. John I do not believe this is correct. It is true for “regular” bookings but onboard bookings give you “best price guarantee” till sailing (i.e. even after final payment) Edited October 18, 2018 by Paulchili Link to comment Share on other sites More sharing options...
JK300 Posted October 18, 2018 #8 Share Posted October 18, 2018 (edited) 12 minutes ago, Paulchili said: I do not believe this is correct. It is true for “regular” bookings but onboard bookings give you “best price guarantee” till sailing (i.e. even after final payment) After final payment (and catergory is available) Oceania will adjust the price for you but how is totally up to them. They may lower the price (you're lucky then) or you get FCC (not bad either) or OBC (at least it's something). We've heard it first hand from the Oceania Cruise Ambassador. Of course if your TA is big on Oceania then maybe... John Edited October 18, 2018 by JK300 Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted October 18, 2018 #9 Share Posted October 18, 2018 11 minutes ago, Paulchili said: I do not believe this is correct. It is true for “regular” bookings but onboard bookings give you “best price guarantee” till sailing (i.e. even after final payment) The "B on B best price match" is a refund- best taken as refundable OBC (to avoid losing CC FF points- better to take the unspent cash at the cruise end). As aforementioned, you will, however, be subject to an adjustment for the current O Life amenities. Always do the math. Link to comment Share on other sites More sharing options...
Paulchili Posted October 18, 2018 #10 Share Posted October 18, 2018 3 minutes ago, JK300 said: After final payment (and catergory is available) Oceania will adjust the price for you but how is totally up to them. They may lower the price (you're lucky then) or you get FCC (not bad either) or OBC (at least it's something). We've heard it first hand from the Oceania Cruise Ambassador. Of course if your TA is big on Oceania then maybe... John I am not disputing your experience just stating what I have been told (and experienced first hand). One of the selling points for onboard booking is BEST PRICE GUARANTEE until sailing (if your category is available) in addition to OBC on current cruise and some discounted fares. I have not heard that this policy has changed recently. I will be onboard Marina in a couple of weeks and will check. Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted October 18, 2018 #11 Share Posted October 18, 2018 17 minutes ago, Paulchili said: I am not disputing your experience just stating what I have been told (and experienced first hand). One of the selling points for onboard booking is BEST PRICE GUARANTEE until sailing (if your category is available) in addition to OBC on current cruise and some discounted fares. I have not heard that this policy has changed recently. I will be onboard Marina in a couple of weeks and will check. "Policy" hasn't changed. Sounds like some confusion of "price match" for pre-final payment price drop not associated with "Book Onboard" vs "best price guarantee" (up to sail date). Nonetheless, Oceania does have a CYA statement in its T&Cs: "Oceania Cruises reserves the right to change the program rules, benefits and cruise credits, conditions of qualifications, special offers or cruise level requirements at its sole discretion. " Link to comment Share on other sites More sharing options...
JK300 Posted October 18, 2018 #12 Share Posted October 18, 2018 23 minutes ago, Paulchili said: I am not disputing your experience just stating what I have been told (and experienced first hand). One of the selling points for onboard booking is BEST PRICE GUARANTEE until sailing (if your category is available) in addition to OBC on current cruise and some discounted fares. I have not heard that this policy has changed recently. I will be onboard Marina in a couple of weeks and will check. Curious what answer they will give. Please do let us know. I have the impression that the answer very much depends on the person saying it, I could be wrong of course. Link to comment Share on other sites More sharing options...
SU-Florida Posted October 19, 2018 #13 Share Posted October 19, 2018 They reiterated the price guarantee in the Ambassador presentation today I just went up to inquire about onboard price, but they would not honor pre-Oct price on cruise I was waiting to book onboard. Oceania will now give onboard price and perks booking by phone 30 days prior to your cruise date. Coulda shoulda woulda done that.... Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted October 19, 2018 #14 Share Posted October 19, 2018 If your TA is an Oceania Connoisseurs Club member, s/he should have known that you can get rebooked on the same future cruise for any better "book onboard" deal as long as there is availability in your cabin category. Link to comment Share on other sites More sharing options...
Paulchili Posted October 19, 2018 #15 Share Posted October 19, 2018 1 hour ago, SU-Florida said: They reiterated the price guarantee in the Ambassador presentation today I just went up to inquire about onboard price, but they would not honor pre-Oct price on cruise I was waiting to book onboard. Oceania will now give onboard price and perks booking by phone 30 days prior to your cruise date. Coulda shoulda woulda done that.... But you can’t have your cake and eat it too 😄 If you had booked pre-Oct you might have had a better price but no best price guarantee or OBC on this cruise nor onboard booking discount. If you book onboard now you will get those perks but may start at a higher price. Not sure if you’ll come out ahead or not - depends on how much your cruise went up post-Oct. Link to comment Share on other sites More sharing options...
Janet- Posted October 21, 2018 #16 Share Posted October 21, 2018 This is part of an email I received about the 30 day book before you cruise but I have just checked the wording on a letter we received on board and the terms are the same, ie after final payment no cash refund. It will be interesting to know if the OBC is refundable but somehow I doubt it. I don't know what "please note that the precruise and on board savings are not combinable with select promotions" mean. Is this just another let out clause? **Best Price Guarantee: Booking with our PreCruise or Onboard Savings always comes with our Best Price Guarantee from the day you book up until the day of your future booked sailing. Should there be another applicable public promotion offering a better value through a combination of lower price and amenities on the cruise and category you have selected, you will be able to take advantage of this new promotion plus the added benefit of the applicable PreCruise Savings (Please note that the PreCruise and Onboard Savings are not combinable with select promotions). Simply have your travel agent call Oceania Cruises to have the new promotion added to your reservation (subject to stateroom/suite availability). Should there be a price reduction after final payment has been paid, the difference will be given to you in the form of a Shipboard Credit, stateroom/suite upgrade, or a Future Cruise Credit, at our discretion. Oceania Cruises reserves the right to correct errors or omissions and to change any and all fares, fees, promotions and surcharges at any time. Ships' Registry: Marshall Islands. Company Registration: 04083983. Link to comment Share on other sites More sharing options...
Paulchili Posted October 21, 2018 #17 Share Posted October 21, 2018 The part you underlined is obviously new - probably part of the new “PreCruise OR Onboard savings”. In the past we have received the lower fare and not OBC. If the OBC is refundable then it’s OK; if not it is of lower value to us. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted October 21, 2018 #18 Share Posted October 21, 2018 4 minutes ago, Paulchili said: The part you underlined is obviously new - probably part of the new “PreCruise OR Onboard savings”. In the past we have received the lower fare and not OBC. If the OBC is refundable then it’s OK; if not it is of lower value to us. Maybe you or TA can negotiate a FCC We get enough OBC that I have trouble spending Link to comment Share on other sites More sharing options...
Paulchili Posted October 21, 2018 #19 Share Posted October 21, 2018 6 minutes ago, LHT28 said: Maybe you or TA can negotiate a FCC We get enough OBC that I have trouble spending FCC requires that we cruise with O again - which is a high probability but not a certainty. 😄 Would much prefer refundable OBC which would be like a fare reduction. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted October 21, 2018 #20 Share Posted October 21, 2018 3 minutes ago, Paulchili said: FCC requires that we cruise with O again - which is a high probability but not a certainty. 😄 Would much prefer refundable OBC which would be like a fare reduction. I think after FP it is high probability that will not happen 😉 Link to comment Share on other sites More sharing options...
Janet- Posted October 22, 2018 #21 Share Posted October 22, 2018 18 hours ago, Paulchili said: The part you underlined is obviously new - probably part of the new “PreCruise OR Onboard savings”. In the past we have received the lower fare and not OBC. If the OBC is refundable then it’s OK; if not it is of lower value to us. Its not that new since the exact underlined wording was in a letter we received on board the Regatta in May. ( We booked on board and brought the letter home so we could refer to the T&C at a later date.) Like everyone else I would sooner have a cash refund but it doesn't look as though it will happen in the future. Link to comment Share on other sites More sharing options...
Paulchili Posted October 22, 2018 #22 Share Posted October 22, 2018 5 hours ago, Janet- said: Its not that new since the exact underlined wording was in a letter we received on board the Regatta in May. ( We booked on board and brought the letter home so we could refer to the T&C at a later date.) Like everyone else I would sooner have a cash refund but it doesn't look as though it will happen in the future. I guess “new” is a relative term :) It’s new to me as earlier this year when our Nov 18 cruise went down and I had an onboard booking on it we were given the new lower price and not OBC. It looks like from now on that will not be the case. :( Link to comment Share on other sites More sharing options...
redshine Posted October 22, 2018 Author #23 Share Posted October 22, 2018 we were just given a very large amount of OBC for the cruise. My travel agent spoke with 2 supervisors and they said because it was after final payment we just get OBC I know it is better than nothing but neither my husband or I drink, so I guess we will get a massage every day. Link to comment Share on other sites More sharing options...
JK300 Posted October 23, 2018 #24 Share Posted October 23, 2018 20 hours ago, redshine said: we were just given a very large amount of OBC for the cruise. My travel agent spoke with 2 supervisors and they said because it was after final payment we just get OBC I know it is better than nothing but neither my husband or I drink, so I guess we will get a massage every day. Or treat yourself with a new outfit or a watch or .... from the on board shops. 😆 Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted October 23, 2018 #25 Share Posted October 23, 2018 3 minutes ago, JK300 said: Or treat yourself with a new outfit or a watch or .... from the on board shops. 😆 OR, if one prepurchased ship excursions with their own money, cancel and rebook with SBC (particularly since you can now use O's SBC to prepay). Only caveat here is that, when you cancel onboard, folks on a waiting list may get your cancelled slot first). Link to comment Share on other sites More sharing options...
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