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Will the Edge respond to criticisms ?


drfun48
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Just finishing first week of b2b and have very mixed feelings.

Ship is drop dead beautiful  ,comfortable and elegant from the rooftop gardens to the spa and pool areas to the elegant 4 main dining rooms . The speacialty restaurants are superb with my favorites being Eden-quite innovative food and the Fine cuts steakhouse couldn’t be better . The food in the main dining areas was also better than in the last 25 years.

Now for the problems some of which I hope can be addressed.

The canned music almost everywhere too loud and not suited to the demographics lots of hip hop ,and club fare not suited to the prevalent age group.

Lack of paper - give me back crosswords and news of the day.

Trivia  multiple choice on phones doesn’t cut it.

 

At  least some should be written in groups for a more social atmosphere.

The production shows in the theater were imo horrible, bizzare and unwatchable for most.

the shops - virtually all high end , Tiffany ,Cartier etc very littlein the moderate price range .

Phone service Having paid AT and T $100 for unlimited phone and text for Cellular at Sea . I found it did not function 90-95 % of the time.

i hope these are mostly growing pains and will be addressed in the next few weeks before I return next year and on the Apex in 2021

Edited by drfun48
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We found that the loud music over the course of the cruise was toned down and it was at a level in the Grand Plaza that allowed for conversation.  We and a number of others we know complained & it seems they responded.

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42 minutes ago, ALANG said:

Only if it affects Celebrity's bottom line on the balance sheet.

Exactly!

Nothing commented on needs changing as far as I'm concerned.

Technical issues obviously do, as there are quite a few which is to be expected with a brand new class of ship.

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