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2019 - List of NCL Officers, Hotel Director, Concierge, Crew, etc


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On 9/21/2019 at 6:56 PM, snorklinbarb said:

Richard Matic CD on Dawn and did fantastic job!  

 

 

 

I hope he is still on the Dawn when I cruise in January!  He was the CD on the Jade on my cruise about a year ago.  It was the first time I ever was so impressed by a CD that I actually remembered his name.  (Or any of the senior staff's names, to be honest.)

Edited by jazzydiver
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On 9/5/2019 at 5:47 PM, Shellbelle28 said:

 

He was our Concierge  fall of 2018 on the Pearl. I really liked him. He was always on top of things and seemed to really care. 

 

I adore my Bruno - he can seem aloof to some at first, but he is a real sweetheart. ❤️ And I can confirm he will still be there for most of the first half of next year.

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Just got off the Sun this morning. Here are the Hotel Senior Officers (and a couple more names):

 

General Manager:  Brian Walters

Food & Beverage Director:  Cristian Oprea *

Executive Chef:  Paulo Vaz

Restaurant Manager:  Theresa Mangat

Beverage Manager:  Jun Valdez

Executive Housekeeper:  Edgar Horlador

Guest Services Manager:  Ana Roncesvalles

Cruise Director: Luz Brillantes **

CruiseNext Manager:  Terry O'Leary

Group Services Coordinator: Vivian

Concierge: Armando

 

*   Cristian leaving today for vacation; back early November; Igor taking over till then

** Jeimy coming back to CD position on October 17

 

Cruise Director staff is VERY short-handed with only 3 of 6 positions filled. Henry is ACD, with Sonny, Paul & Irene working the activities. If this hasn't improved by the time you sail, please be kind to them - they're all exhausted.

 

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On 10/11/2019 at 4:54 AM, AlohaLivin said:

 

I adore my Bruno - he can seem aloof to some at first, but he is a real sweetheart. ❤️ And I can confirm he will still be there for most of the first half of next year.

Seems that Bruno is either loved or not.

 

This is what personality is all about. our views were shared and yes he was aloof and we simply ignored him for the rest of our cruise. Not a great experience but used customer Services in Atrium and gave  tip to a great guy. In our view he is not in the same class as others but that is our view and others  will find different 

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4 hours ago, bmwman said:

Seems that Bruno is either loved or not.

 

This is what personality is all about. our views were shared and yes he was aloof and we simply ignored him for the rest of our cruise. Not a great experience but used customer Services in Atrium and gave  tip to a great guy. In our view he is not in the same class as others but that is our view and others  will find different 

People have different preferences and I think that’s just fine 🙂. I will say he takes more effort to get to know than most (although I sincerely prefer that type of personality with something real underneath a thin crust to the superficial, salesman, vaguely flirty type we have occasionally run across across). I find the former types a challenge, but I can definitely see how people don’t expect to make that effort where that much money has been put down.

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On 10/9/2019 at 8:44 PM, NanaNana55 said:

Just curious if anyone know who the Concierge is now on the Gem?  Think Anoop was leaving last week for vacation.  Thanks

Annoop best ever

On 10/24/2019 at 4:05 PM, sfxthx said:

Does anyone know, who will be on the Encore Transatlantic?

Jovo is the GM as with all new ships, Silas is supposed to be opening CD, , 

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On 9/8/2019 at 3:45 PM, phissy said:

Here is current list of officers for NCL BLISS

 

Mark Maeling- General Manager (aka hotel director)

Rohinton Mottahed       Food and Beverage Director

Roland Schrock             Asst. General Manager  (same as last year)

Roberto De Pasquale    Cruise Director

Vikram Rao                    Restaurant Manager

Roger Deepak Gavankar   Exec. Chef

Haide Balón                   Beverage Manager

Charlyn Padilla Saladin.  Guest Service Manager

Marina Caparros          Group Services Manager (coordinator for Meet and Greet)

 

Concierge                 David Contreras

Was mentioned today JAKE is now CD 

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Info on Dawn?

 

When I lasted posted in September, GM was Alain Magnier - I believe he's on for awhile longer.  Terrific!

 

F & B Dir. Tony Winkler was just great.  I think he may be on vacation and newly promoted Ionella (from Escape) was slated to step in.  

 

RM was Marek Bus.  Was very helpful with everthing.   Raj was Beverage Mgr.

 

Really enjoyed Richard Matic as CD.  Funny, talented and really drew the crowd in (I was on for B2B)

 

 Captain Martin was going to be moving to Encore.  I believe one of the Star Captains came on?

 

MD Clarita has been transferred to Encore.  Don't know if other MD Roman is still on.

 

GSC coordinator Gringo was also being sent to Encore.

 

Concierge was Suzannah (who used to be a MD in the "old" days).

 

Can't find my Meet & Greet card for GSM, Executive Housekeeper, etc.  

 

Does anyone have a much more current list of Dawn officers?  For the Aug-Sept. B2B we had a terrific team.  

 

Thanks in advance!!

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On 10/24/2019 at 9:29 AM, www3traveler said:

Errol Bailey is General Manager until mid November on The Getaway.

 I am going on the Getaway at the end of November. Does anyone know who is slated to replace Errol at GM? Also who are the other senior staff on there?

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