agadora Posted May 18, 2019 #1 Share Posted May 18, 2019 Has anyone else checked their Oceania account lately? I'm booked and paid for on the June 24 Oceania Marina out of Copenhagen in a little over a month. Just made dinner reservations last week on the website and logged in tonight to check something and now it's showing no cruise booked!!?? I'm really hoping this is a website glitch! Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted May 19, 2019 #2 Share Posted May 19, 2019 20 minutes ago, agadora said: Has anyone else checked their Oceania account lately? I'm booked and paid for on the June 24 Oceania Marina out of Copenhagen in a little over a month. Just made dinner reservations last week on the website and logged in tonight to check something and now it's showing no cruise booked!!?? I'm really hoping this is a website glitch! Just looked and my six future cruises are not there. Probably website maintenance. Give it the weekend to straighten itself out. Link to comment Share on other sites More sharing options...
willmschen Posted May 19, 2019 #3 Share Posted May 19, 2019 Same thing for me. No booked cruises shown. I looked at cruises in general for Oceania, and every cruise I looked at showed all cabins waitlisted, so I’d say it is a website problem. Link to comment Share on other sites More sharing options...
agadora Posted May 19, 2019 Author #4 Share Posted May 19, 2019 Ok, it definitely makes me feel better that it's not just me. Thanks for checking! Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted May 19, 2019 #5 Share Posted May 19, 2019 43 minutes ago, agadora said: Ok, it definitely makes me feel better that it's not just me. Thanks for checking! My trusted info says that it definitely is maintenance and all will be back to normal soon. Link to comment Share on other sites More sharing options...
Shawnino Posted May 19, 2019 #6 Share Posted May 19, 2019 Same. Have had this happen very occasionally. Web server A is not connected to database B. We're going to be fine. Link to comment Share on other sites More sharing options...
Rare bbtondo Posted May 19, 2019 #7 Share Posted May 19, 2019 I have a similar problem. I log into my account with no problems. When I click manage my account, it goes to a blank screen. This happens more than occasionally and it is quite annoying. Link to comment Share on other sites More sharing options...
willmschen Posted May 19, 2019 #8 Share Posted May 19, 2019 My account is back to normal now! Link to comment Share on other sites More sharing options...
agadora Posted May 19, 2019 Author #9 Share Posted May 19, 2019 Mine too! Link to comment Share on other sites More sharing options...
rowala Posted May 19, 2019 #10 Share Posted May 19, 2019 I had the problem last night using Chrome, but my cruise showed up when I used IE. Very odd. Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted May 19, 2019 #11 Share Posted May 19, 2019 38 minutes ago, rowala said: I had the problem last night using Chrome, but my cruise showed up when I used IE. Very odd. It just may have been the timing. It definitely was a short span of time for maintenance. Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted May 19, 2019 #12 Share Posted May 19, 2019 4 hours ago, bbtondo said: I have a similar problem. I log into my account with no problems. When I click manage my account, it goes to a blank screen. This happens more than occasionally and it is quite annoying. Not really a "similar" problem. The O web maintenance last night was intentional. The "slow to load" experience you occasionally experience can be any one of several problems including a slow server response at their end. But, it can also be your own wireless network speed (check it with a speed website like speedof.me) or your computer/smart phone. When the problem occurs again: If it's not your own network speed, try loading the O website on both computer and smartphone. If the "slow load" only happens on one device, it may be that you have a lot going on with the slower device. Close other running programs, clear your history/cookies/etc. BTW, if physically possible, hard wire your main computer to the modem. Link to comment Share on other sites More sharing options...
Rare bbtondo Posted May 19, 2019 #13 Share Posted May 19, 2019 Flatbush: I appreciate your advice. I only have the problem on the O website, nothing else. It's not a "slow load" problem. After logging in when I click on various things the screen says something like: O is having problem with it's website. I don't remember the exact words. I would say it has happened to me about 5 times within the last three months. Link to comment Share on other sites More sharing options...
GICNJC Posted May 24, 2019 #14 Share Posted May 24, 2019 Still seeing problems when drill down to excursions inside our booking or saved cruises. Goes to error 400. Link to comment Share on other sites More sharing options...
jeanine Posted June 22, 2019 #15 Share Posted June 22, 2019 I just went to my Oceania online account, my booked cruise has disappeared! This is June 22nd, was there a few days ago, kind of nerve wracking Jeanine Link to comment Share on other sites More sharing options...
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