July 18th Insignia Sailing Port changed today AFTER the deadline

[seacruiser123]

OMG--after the cancellation deadline passed yesterday, they have changed the first port from St. Barts to St. Maartens!!!!!! Did anyone see that? We are already visiting Martinique. This is not cool. One of the only reasons we stayed because out of the entire itinerary, St. Barts was the draw. NOT OK! I am totally disappointed in Oceania and the way they have handled this. We have cancel for any reason insurance--we will be cancelling unless this is corrected.

[LHT28]

When did they change it?

maybe you can still cancel if it was today  they changed the itinerary

I would call your TA or Oceania & ask

 

Maybe St Bart's did not want a ship there  after all

[Cruseforme]

Not sure why they just canceled it, Regent canceled their stops to St Bart’s in April and May.   We were there last year on a Sunday and found all stores but 2 closed, and most taxi/tour operators shut down.   If you had a pre arranged tour with a local, you will need to advise them of the cancelation.  Unfortunately the cruise contract states they may substitute at any time, so if your heart is set on one itinerary, you may want to go there on a land trip, as these cancelations occur on cruises.   

 

 

[seacruiser123]

We saw it today...they have NOT notified. Waited until after the deadline passed. 😞

[seacruiser123]

We know cancellations can occur on cruises as well as port changes enroute, but would have known this on Friday when the deadline was . They sent us an email about other items--could have mentioned it then. 😞 

1 minute ago, Cruseforme said:

Not sure why they just canceled it, Regent canceled their stops to St Bart’s in April and May.   We were there last year on a Sunday and found all stores but 2 closed, and most taxi/tour operators shut down.   If you had a pre arranged tour with a local, you will need to advise them of the cancelation.  Unfortunately the cruise contract states they may substitute at any time, so if your heart is set on one itinerary, you may want to go there on a land trip, as these cancelations occur on cruises.   

 

 

 

[sitraveler]

I’m not aware of a 30 day cancellation deadline 

[kibutzer]

Cancelled our St Barts for us 10/12 voyage.

[LHT28]

Could be the port changed  it ?

 

Seems a lot of ports are cutting back on how many ships  they are allowing to dock now

Venice. Amsterdam, Santorini  just to name a few

the port cities do not want all the tourists  from some of the ships anymore

 

 

[seacruiser123]

6 hours ago, sitraveler said:

I’m not aware of a 30 day cancellation deadline 

You must not be on this sailing. They gave us until Friday to accept the proposed new itinerary or cancel for a full refund. 

[Go-Bucks!]

12 hours ago, seacruiser123 said:

You must not be on this sailing. They gave us until Friday to accept the proposed new itinerary or cancel for a full refund. 

 

I'm on the 7/18 sailing and am currently on Insignia...no notice to me by email or in person from the ambassador Jennifer.  I'm going anyway because a port change doesn't affect my purpose for booking this.

[seacruiser123]

22 minutes ago, Go-Bucks! said:

 

I'm on the 7/18 sailing and am currently on Insignia...no notice to me by email or in person from the ambassador Jennifer.  I'm going anyway because a port change doesn't affect my purpose for booking this.

Deadline was last Friday June 14th. Ports were the only reason we booked this cruise to begin with (Cuba) and only stayed b/c St.Barts & San Juan..but just barely. Otherwise, we would have cancelled & cruised elsewhere.

[LHT28]

10 hours ago, seacruiser123 said:

Deadline was last Friday June 14th. Ports were the only reason we booked this cruise to begin with (Cuba) and only stayed b/c St.Barts & San Juan..but just barely. Otherwise, we would have cancelled & cruised elsewhere.

have you called to see if they will still allow you to cancel?

[Jancruz]

2 hours ago, LHT28 said:

have you called to see if they will still allow you to cancel?

What deadline are you talking bout..I am very confused..

Jan

[Go-Bucks!]

22 hours ago, seacruiser123 said:

Deadline was last Friday June 14th. Ports were the only reason we booked this cruise to begin with (Cuba) and only stayed b/c St.Barts & San Juan..but just barely. Otherwise, we would have cancelled & cruised elsewhere.

 

Final payment was 6/16...what deadline was 6/14?

[Go-Bucks!]

All St. Bart's stops have been changed until November, when they begin stopping there again.  My steward showed me the itineraries for Insignia through the end of 2019.

[seacruiser123]

5 hours ago, Go-Bucks! said:

 

Final payment was 6/16...what deadline was 6/14?

Final payment for those of us on the original Cuba cruise was actually  back in April. We had until close of business on 6/14 to accept the new itinerary (which was with St. Bart’s 😠 ) or cancel the cruise. See attached. 😎