Cancelled cruises - refund to cc or transfer to another cruise?

[ZoeyVictoria]

When Carnival cancels cruises due to hurricanes, is it possible to have funds transferred to another cruise rather than refunded to the original method of payment (credit card)?  We are booked on the Liberty out of Port Canaveral on September 2, which I expect to be cancelled.  I used American Express offers ($75 statement credits for two $350 Carnival charges), so I do not want credit card refunds that  might result in reversal of the $75 credits.  I intend to immediately book the next available Liberty sailing, and would prefer to transfer the money paid to the new cruise.   Has anyone been able to do that in the past?

[Eli_6]

I don't know about a hurricane, but we were on one of the Vista sailings that was cancelled for it to go into dry dock due to mechanical errors.  We got a refund and a cruise credit. So, basically our money back and a free cruise.  But this was a Carnival problem and not weather.

[ZoeyVictoria]

4 minutes ago, Eli_6 said:

I don't know about a hurricane, but we were on one of the Vista sailings that was cancelled for it to go into dry dock due to mechanical errors.  We got a refund and a cruise credit. So, basically our money back and a free cruise.  But this was a Carnival problem and not weather.

 

I expect a refund with no additional perks, since it would be a weather related cancellation.  I would just prefer to have the money already paid transferred to another cruise and not refunded to the credit card.

[PhillyFan33579]

10 minutes ago, ZoeyVictoria said:

When Carnival cancels cruises due to hurricanes, is it possible to have funds transferred to another cruise rather than refunded to the original method of payment (credit card)?  We are booked on the Liberty out of Port Canaveral on September 2, which I expect to be cancelled.  I used American Express offers ($75 statement credits for two $350 Carnival charges), so I do not want credit card refunds that  might result in reversal of the $75 credits.  I intend to immediately book the next available Liberty sailing, and would prefer to transfer the money paid to the new cruise.   Has anyone been able to do that in the past?

 

The chances of Carnival cancelling the cruise are slim to none. Worst case is the cruise gets delayed a day. Now if Dorian becomes a Cat 5 and hits Port Canaveral directly, disregard my comment. 

[ZoeyVictoria]

I was booked on the September 10, 2017 sailing, the day Irma hit.  It was cancelled on the 9th, at the very last minute.  Next year we will go on August 16, which should be a bit too early to have this happen to us three times.  

[Jamman54]

18 minutes ago, ZoeyVictoria said:

When Carnival cancels cruises due to hurricanes, is it possible to have funds transferred to another cruise rather than refunded to the original method of payment (credit card)?  We are booked on the Liberty out of Port Canaveral on September 2, which I expect to be cancelled.  I used American Express offers ($75 statement credits for two $350 Carnival charges), so I do not want credit card refunds that  might result in reversal of the $75 credits.  I intend to immediately book the next available Liberty sailing, and would prefer to transfer the money paid to the new cruise.   Has anyone been able to do that in the past?

 

It is rare that Carnival will cancel a cruise due to a hurricane unless the hurricane is hitting your embarkation port the day you are embarking.  Now, itinerary changes happen all the time. 

[ZoeyVictoria]

3 minutes ago, Jamman54 said:

 

It is rare that Carnival will cancel a cruise due to a hurricane unless the hurricane is hitting your embarkation port the day you are embarking.  Now, itinerary changes happen all the time. 

 

I know it is early and will probably change, but at this point that is exactly what is expected to happen.  I am working on Plan B, so I can act immediately if that does happen.

[Ahays00]

30 minutes ago, ZoeyVictoria said:

When Carnival cancels cruises due to hurricanes, is it possible to have funds transferred to another cruise rather than refunded to the original method of payment (credit card)?  We are booked on the Liberty out of Port Canaveral on September 2, which I expect to be cancelled.  I used American Express offers ($75 statement credits for two $350 Carnival charges), so I do not want credit card refunds that  might result in reversal of the $75 credits.  I intend to immediately book the next available Liberty sailing, and would prefer to transfer the money paid to the new cruise.   Has anyone been able to do that in the past?

2017 when Maria hit san Juan our cruise was cancelled. We were offered a refund( no additional  offers) and the only cruise that matched the exact dates we had already scheduled off was the Dream out of NOLA they transferred the money (the card originally booked with was paid off anyway).  We did have to pay and additional amount on both rooms since it was higher priced due to booking 1 week out from sailing. I didnt agree with that business practice.  But it is what it is. 

[ZoeyVictoria]

Thank you, it is good to know that option was available, I am hoping for the same.

 

[Jamman54]

16 minutes ago, ZoeyVictoria said:

 

I know it is early and will probably change, but at this point that is exactly what is expected to happen.  I am working on Plan B, so I can act immediately if that does happen.

 

Fingers crossed it all works out for you!

[Patty R]

I just spoke with my cruise consultant at Carnival, and opted in for text alerts.  I am leaving on Saturday from Tampa.  At this point no cruises have been cancelled, and their next update will be tomorrow morning.

[RWolver672]

Here is the latest on Dorian from the Carnival site:  https://help.carnival.com/app/answers/detail/a_id/6292  

 

[ZoeyVictoria]

In an ironic twist, my casino offers expired at midnight last night.   I’m sure there will be more coming, but I didn’t anticipate booking a cruise during the gap between offers.  I might not be immediately booking the next Liberty sailing after all, though since I live in central Florida, I might be looking for a cruise next week in search of electricity and air conditioning.

[jimbo5544]

1 hour ago, ZoeyVictoria said:

In an ironic twist, my casino offers expired at midnight last night.   I’m sure there will be more coming, but I didn’t anticipate booking a cruise during the gap between offers.  I might not be immediately booking the next Liberty sailing after all, though since I live in central Florida, I might be looking for a cruise next week in search of electricity and air conditioning.

I can def see how the priorities change.  Hunker down and stay safe, living in FL like us, you can always cruise....

[ONECRUISER]

On 8/28/2019 at 3:13 PM, ZoeyVictoria said:

I was booked on the September 10, 2017 sailing, the day Irma hit.  It was cancelled on the 9th, at the very last minute.  Next year we will go on August 16, which should be a bit too early to have this happen to us three times.  

Less likely but some yrs Major Hurricanes have happened in June and by this week one yr we were already to letter H and I named. Most time even with these ship at worst just steers around it and change a port or 2.

[ZoeyVictoria]

After a frantic two hours of booking a different cruise, transferring insurance, changing parking, and reprinting documents, I sincerely hope the the odds are with us next year and I don't have to repeat these actions 😁

[mkcurran]

26 minutes ago, ZoeyVictoria said:

After a frantic two hours of booking a different cruise, transferring insurance, changing parking, and reprinting documents, I sincerely hope the the odds are with us next year and I don't have to repeat these actions 😁

Which cruise did you book? Just so the rest of us know which one not to book....😂🤣

 

Seriously though, stay safe so that you can cruise on.