Issue with Onboard Charging Privileges...

[NavyCruiser]

20 hours ago, Jared2 said:

Why does guest services allow one adult to change another adult's spending privileges? That's insane. There are plenty of examples here where parents couldn't get spending privileges changed because the kid had turned 18, yet they did it in this case?

 

Jared,

I would love to be your roommate on your cruise.  Just put YOUR credit card down for our room charges.

 

I live alone with no car.  I'm on fixed income.  I've haven't been to a mall, haven't been to shopping center, haven't gone to a grocery store, haven't been to a jewelry store,  haven't gone to a bar & haven't been to a casino in a very long time.

Oh, dementia has just started to set in, so my judgement is starting to slip.

I've never been on a cruise before, so thanks for inviting me to be your roommate.

Once onboard, Imagine the fun I'll have with unlimited charging privileges with my room key & your credit card on file...

[NavyCruiser]

On 12/4/2019 at 11:34 AM, PhoenixCruiser said:

I'm not agreeing with your main point at all

 

So are you advocating that we don't worry about everyone in your family's spending & just blindly pay the whatever amount billed at the end of the cruise?

[PhoenixCruiser]

3 hours ago, NavyCruiser said:

 

So are you advocating that we don't worry about everyone in your family's spending & just blindly pay the whatever amount billed at the end of the cruise?

 

Not at all and I'm not sure how you came up with that assumption.

 

At some point adults need to be responsible for their actions.

[retiredgram]

When I share a cabin with my DNL and her mom, we each have our own account, problem solved.  The only charges that show are your own.

 

[sparks1093]

11 hours ago, PhoenixCruiser said:

 

Not at all and I'm not sure how you came up with that assumption.

 

At some point adults need to be responsible for their actions.

And that doesn't apply when mental faculties become impaired because of a medical condition.

Edited December 7, 2019 by sparks1093

[papaflamingo]

31 minutes ago, sparks1093 said:

And that doesn't apply when mental faculties become impaired because of a medical condition.

The OP didn't say that the mother was mentally impaired (unless I missed it somewhere, which is possible).  My first reaction also was that an adult needs to be responsible for their actions.  Since there was no comment other than the mother tends to gamble and shop too much, what would make you assume there's a mental impairment?  

I know you can pay for on board expenses for someone and select no charging ability so that kids, etc.don't run up big bills.  It's fair to expect that limiting the charges are adhered to.  My biggest disagreement with the OP is the comment that this could be a "sneaky way" for Royal Caribbean to increase profits.  I'm not a conspiracy fan.  I'm fairly certain that there's no department at Royal Caribbean that sits around and concocts "evil schemes" to dupe the passengers into parting with  bits and pieces of money.  Likely this was an unfortunate glitz in the computer system, not some evil conspiracy.  We took our kids and grandkids on a cruise.  Our kids put a zero charge ability on the grandkids cards.  There were no questionable charges.  Our grandkids are well behaved and do what they're told, so don't know if they ever tried to charge anything or not, but nothing was charged.  

[sparks1093]

3 minutes ago, papaflamingo said:

The OP didn't say that the mother was mentally impaired (unless I missed it somewhere, which is possible).  My first reaction also was that an adult needs to be responsible for their actions.  Since there was no comment other than the mother tends to gamble and shop too much, what would make you assume there's a mental impairment?  

I know you can pay for on board expenses for someone and select no charging ability so that kids, etc.don't run up big bills.  It's fair to expect that limiting the charges are adhered to.  My biggest disagreement with the OP is the comment that this could be a "sneaky way" for Royal Caribbean to increase profits.  I'm not a conspiracy fan.  I'm fairly certain that there's no department at Royal Caribbean that sits around and concocts "evil schemes" to dupe the passengers into parting with  bits and pieces of money.  Likely this was an unfortunate glitz in the computer system, not some evil conspiracy.  We took our kids and grandkids on a cruise.  Our kids put a zero charge ability on the grandkids cards.  There were no questionable charges.  Our grandkids are well behaved and do what they're told, so don't know if they ever tried to charge anything or not, but nothing was charged.  

While not clear in the original post the OP clarified it in post 26. In any event no charging means no charging and since the account was secured with OP's credit card the reason why is irrelevant. I'm sure that your kids would have been upset if their no charge order for your grandkids had been disregarded by the ship. The OP "hoped this was a one time glitch and not a sneaky way to increase revenue" which I read as hyperbole and not an actual accusation of a conspiracy.

[flhokie]

We ran into an issue on our last cruise. It turns out there is no way to put a person as no charging if they have any packages (drinks, dining, arcade, etc.).

 

I put DD (8 years old) as no charging. I purchased her a refreshment package and arcade credit in advance of the cruise so there would be no need to charge anything. When we boarded and she tried to get a beverage on her package, we were sent to guest services because it wasn't allowed. According to Guest Services, I had to open up her account to charging or she couldn't use the beverage package or arcade credit. I could limit the amount to $20 per day, but I could not limit it to only using the pre-purchased packages. 

[jennyumaa]

On 12/4/2019 at 5:49 AM, sparks1093 said:

 next time get a card that will only open the cabin door. 

 

Can we do the same with WOWbands? That is, can we set it up so that the children's bands can only open the door and our bands can make payments?

[sparks1093]

13 hours ago, jennyumaa said:

 

Can we do the same with WOWbands? That is, can we set it up so that the children's bands can only open the door and our bands can make payments?

I have no experience with them but would expect that they could be set up the same as the sail and sign cards since the technology is similar. After watching the WOW bands in action I'll not use them if I have to pay for them. They might be great for opening the door, but to make any kind of purchase they must be removed which is something I wouldn't want to hassle with.

[Biker19]

1 hour ago, sparks1093 said:

They might be great for opening the door, but to make any kind of purchase they must be removed which is something I wouldn't want to hassle with.

That is only true if the Point of Sale (POS) reader doesn't reach your arm (or your arm can't reach it) - in many cases it does. RCI will eventually have, or already has, wireless POS reader (think of the guy walking around the pool or in the theater taking drink orders) so this won't be an issue in the future.

Edited December 8, 2019 by Biker19

[papaflamingo]

23 hours ago, sparks1093 said:

While not clear in the original post the OP clarified it in post 26. In any event no charging means no charging and since the account was secured with OP's credit card the reason why is irrelevant. I'm sure that your kids would have been upset if their no charge order for your grandkids had been disregarded by the ship. The OP "hoped this was a one time glitch and not a sneaky way to increase revenue" which I read as hyperbole and not an actual accusation of a conspiracy.

Sorry, I missed post 26.  As for your comment " I'm sure that your kids would have been upset if their no charge order for your grandkids had been disregarded by the ship."  I suppose you must have missed my comment "It's fair to expect that limiting the charges are adhered to."  

Edited December 8, 2019 by papaflamingo

[kerryincork]

I don't understand stand this at all. When ever I cruise we each have our own account. I always use a credit card for my account and my travel companions either uses their own cc or a cash account.

 

We've never had a problem of Cross charging.

 

We are all under a single booking which I manage. I put in my cc details and check 'do not link account'.

 

I don't think it is reasonable for RC to assume everyone on the booking is going to use a single CC when the other guest. After all the mother is not a dependent of the son.

 

The son should definitely speak to the mom about spending /charging.

[fla33023]

A lot of us know people with addictions and you try to help by putting

 parameters in place. What if someone shouldn't be drinking and a bartender overlooks the "no charging" information? Person drinks too much, a bad thing happens and RC is responsible. 

[sparks1093]

4 hours ago, Biker19 said:

That is only true if the Point of Sale (POS) reader doesn't reach your arm (or your arm can't reach it) - in many cases it does. RCI will eventually have, or already has, wireless POS reader (think of the guy walking around the pool or in the theater taking drink orders) so this won't be an issue in the future.

That would make it more attractive, that's for sure. All I know is that everyone I saw using them had to take them off.

[sparks1093]

4 hours ago, papaflamingo said:

Sorry, I missed post 26.  As for your comment " I'm sure that your kids would have been upset if their no charge order for your grandkids had been disregarded by the ship."  I suppose you must have missed my comment "It's fair to expect that limiting the charges are adhered to."  

Yep, looks like we both missed stuff.