jaimevoyager Posted February 16, 2020 #1 Share Posted February 16, 2020 On Nov 10, 2109, I placed a deposit while on board for any upcoming cruise. I made it an actual booking on Dec 31, 2019 for a cruise in 2021. Do I still have the opportunity to transfer to my TA? Link to comment Share on other sites More sharing options...
Wine-O Posted February 16, 2020 #2 Share Posted February 16, 2020 4 minutes ago, jaimevoyager said: On Nov 10, 2109, I placed a deposit while on board for any upcoming cruise. I made it an actual booking on Dec 31, 2019 for a cruise in 2021. Do I still have the opportunity to transfer to my TA? I would certainly go ahead and try. All they can say is NO. 🍷 Link to comment Share on other sites More sharing options...
az_tchr Posted February 16, 2020 #3 Share Posted February 16, 2020 7 minutes ago, jaimevoyager said: On Nov 10, 2109, I placed a deposit while on board for any upcoming cruise. I made it an actual booking on Dec 31, 2019 for a cruise in 2021. Do I still have the opportunity to transfer to my TA? You have 60 days to transfer. You also can cancel and rebook. Link to comment Share on other sites More sharing options...
jaimevoyager Posted February 16, 2020 Author #4 Share Posted February 16, 2020 I believe what is causing my confusion involves the dates. Does the time begin with when I placed the deposit onboard in November or is the date I actually booked a cruise in December? Link to comment Share on other sites More sharing options...
Wine-O Posted February 16, 2020 #5 Share Posted February 16, 2020 8 minutes ago, az_tchr said: You have 60 days to transfer. You also can cancel and rebook. If he cancels and rebooks, probably lose the booking while on board OBC + the low deposit. 🍷 Link to comment Share on other sites More sharing options...
Wine-O Posted February 16, 2020 #6 Share Posted February 16, 2020 1 minute ago, jaimevoyager said: I believe what is causing my confusion involves the dates. Does the time begin with when I placed the deposit onboard in November or is the date I actually booked a cruise in December? You need to call or have a TA call because the booking number goes back to November. Not sure how the rules apply to that situation, ergo, call and find out. 🍷 Link to comment Share on other sites More sharing options...
az_tchr Posted February 16, 2020 #7 Share Posted February 16, 2020 22 minutes ago, jaimevoyager said: I believe what is causing my confusion involves the dates. Does the time begin with when I placed the deposit onboard in November or is the date I actually booked a cruise in December? 19 minutes ago, Wine-O said: You need to call or have a TA call because the booking number goes back to November. Not sure how the rules apply to that situation, ergo, call and find out. 🍷 The date is when you booked on board. That said as others said, give it a try. Have had it go both ways. If Celebrity comes up with a better promotion or a price reduction you can get that deal either way up to final payment date. Link to comment Share on other sites More sharing options...
Fouremco Posted February 16, 2020 #8 Share Posted February 16, 2020 Not that I place a lot of stock in what I read on Celebrity's website, but this does seem to suggest that it is 60 days from the time of creation of the actual booking. Reservation & Transfers Q. Can I transfer my reservation to a travel agent if I purchased my cruise directly from Celebrity Cruises? A. Bookings may only be transferred to a Travel Agent up until 60 days from creation if the request is made outside of Final Payment period and the booking is not paid in full. If a booking has a ChoiceAir ticket and the transfer request involves a change in currency we cannot accommodate a transfer. If you would like to transfer your reservation to a travel agent, please complete this form Link to comment Share on other sites More sharing options...
jagoffee Posted February 16, 2020 #9 Share Posted February 16, 2020 (edited) 2 hours ago, jaimevoyager said: On Nov 10, 2109, I placed a deposit while on board for any upcoming cruise. I made it an actual booking on Dec 31, 2019 for a cruise in 2021. Do I still have the opportunity to transfer to my TA? A lot of good suggestions by others. I assume you have already identified a TA. Perhaps they can help you. A couple of years ago, I had some Open Passages (deposit made on board with no actual cruise booked) booked direct. I no longer booked these, because they become a problem to use. Some time ago when I applied a cruise and immediately attempted to transfer the booking, I was initially denied, because I had purchased the Open Passages about a year earlier. (Two different bookings) I pushed back (little foggy on how) and Celebrity eventually allowed the transfer. I believe there was an appeal process and I explained the situation. The bottom line is that I suggest you make the booking and request the transfer ASAP. If denied (might not be denied), I would appeal. Good luck P.S. This was what I initially received when I tried to transfer my new bookings using an old Open Passages: Please be advised that your request to transfer reservation #8170676 to be serviced by XXxxxxxxxxxx has been denied due to the transfer request being past 60 days from the original reservation date.We apologize for the inconvenience. I then sent an e mail appealing. I stated that I thought there was an error in their process as it should not have been denied. They agreed and transferred my four bookings. i suspect they have improved their process. Edited February 16, 2020 by jagoffee Link to comment Share on other sites More sharing options...
jaimevoyager Posted February 16, 2020 Author #10 Share Posted February 16, 2020 Thank you to all of you for the wonderful input. I believe I am going to try and let my ta contact Celebrity. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted February 16, 2020 #11 Share Posted February 16, 2020 I've always gone by the 60 days from booking the actual cruise. On a different thread a couple months ago a number of people said their agent was able to go past the 60 days. Others insisted it was never permitted. Give it a try you have nothing to loose. 1 Link to comment Share on other sites More sharing options...
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