Seville2Cabo Posted July 22, 2020 #26 Share Posted July 22, 2020 11 hours ago, mk-ultra said: Just emailed shareholderbenefit@rccl.com with my latest eTrade statement for a Royal Caribbean cruise 5/9/21 and and Celebrity cruise 12/11/21 and received my shareholder OBC within 4 hours for both. How far before a cruise can you request the OBC. In the past, I have applied about 3 months before the cruse. Looks like you are about 18 months before the cruise. Link to comment Share on other sites More sharing options...
notmyrealnameoremail Posted July 22, 2020 #27 Share Posted July 22, 2020 9 minutes ago, Seville2Cabo said: How far before a cruise can you request the OBC. In the past, I have applied about 3 months before the cruse. Looks like you are about 18 months before the cruise. I don't think there is any restriction. I've been applying as soon as it shows up on my list of upcoming cruises. I use the online tool and haven't had any issues. 1 Link to comment Share on other sites More sharing options...
Rare mk-ultra Posted July 22, 2020 #28 Share Posted July 22, 2020 3 hours ago, Seville2Cabo said: How far before a cruise can you request the OBC. In the past, I have applied about 3 months before the cruse. Looks like you are about 18 months before the cruise. I'm not certain. Honestly, I was a little surprised it went through since (I believe) the board has to vote each year to reauthorize the shareholder OBC benefit and this is solidly outside of that time frame. 1 Link to comment Share on other sites More sharing options...
Seville2Cabo Posted July 22, 2020 #29 Share Posted July 22, 2020 3 hours ago, notmyrealnameoremail said: I don't think there is any restriction. I've been applying as soon as it shows up on my list of upcoming cruises. I use the online tool and haven't had any issues. I just went on line and applied for 3 cruises. March 2021 and April 2022 went thru no problems for the $250 each. The middle cruise, Odyssey in Sept 2021, never asked me to download the proof and never asked for the other info. I’ll wait and if I get the other 2, I will try again for Sept. Link to comment Share on other sites More sharing options...
NJ&Ozzie Posted July 22, 2020 #30 Share Posted July 22, 2020 15 hours ago, mk-ultra said: Just emailed shareholderbenefit@rccl.com with my latest eTrade statement for a Royal Caribbean cruise 5/9/21 and and Celebrity cruise 12/11/21 and received my shareholder OBC within 4 hours for both. Will do the same. Thanks for the email address. Can I just attach a copy of our proxy notice for May 28th shareholder meeting? NJ 1 Link to comment Share on other sites More sharing options...
Merion_Mom Posted July 22, 2020 #31 Share Posted July 22, 2020 22 minutes ago, Seville2Cabo said: I just went on line and applied for 3 cruises. March 2021 and April 2022 went thru no problems for the $250 each. The middle cruise, Odyssey in Sept 2021, never asked me to download the proof and never asked for the other info. I’ll wait and if I get the other 2, I will try again for Sept. They have always required the proof. Occasionally, I forget to attach it, and they email me back and tell me that they need it. Link to comment Share on other sites More sharing options...
Rare mk-ultra Posted July 22, 2020 #32 Share Posted July 22, 2020 (edited) 3 hours ago, NJ&Ozzie said: Will do the same. Thanks for the email address. Can I just attach a copy of our proxy notice for May 28th shareholder meeting? NJ From: https://www.rclinvestor.com/contact-us/faqs/shareholder-benefit/ It sounds like your proxy card is acceptable proof of ownership. Haven't tried it myself. That would certainly be easier than saving a PDF of a brokerage statement and then redacting all the stuff they don't need to see out of it. 🙂 "Provide your name, address, confirmation number, ship and sailing date along with a copy of your shareholder proxy card, a current (60-90 days) brokerage statement or a current (30-60 days) trade confirmation or a letter from your broker on broker related letterhead showing proof of share ownership in Royal Caribbean Cruises Ltd. along with your sailing date, name of vessel and reservation/booking number." Edited July 22, 2020 by mk-ultra Link to comment Share on other sites More sharing options...
NJ&Ozzie Posted July 22, 2020 #33 Share Posted July 22, 2020 28 minutes ago, mk-ultra said: From: https://www.rclinvestor.com/contact-us/faqs/shareholder-benefit/ It sounds like your proxy card is acceptable proof of ownership. Haven't tried it myself. That would certainly be easier than saving a PDF of a brokerage statement and then redacting all the stuff they don't need to see out of it. 🙂 "Provide your name, address, confirmation number, ship and sailing date along with a copy of your shareholder proxy card, a current (60-90 days) brokerage statement or a current (30-60 days) trade confirmation or a letter from your broker on broker related letterhead showing proof of share ownership in Royal Caribbean Cruises Ltd. along with your sailing date, name of vessel and reservation/booking number." will try just the proxy card (with other details, etc.) & let you know. Just figured it was easier. NJ Link to comment Share on other sites More sharing options...
14Terry Posted July 24, 2020 #34 Share Posted July 24, 2020 I have cruises booked in April 2021 & April 2022. I went to the shareholder site online and submitted my proxy statement, the benefit appeared on our reservations within 2 days. Happy cruising! Link to comment Share on other sites More sharing options...
wellsme1 Posted July 25, 2020 #35 Share Posted July 25, 2020 Applied for the credit a couple of months ago for two cruises in October 2021 and received it within a week. Link to comment Share on other sites More sharing options...
alane10 Posted July 26, 2020 #36 Share Posted July 26, 2020 Last I had heard the shareholder benefit didn’t stack with C&A benefits, so this is really exciting. My husband and I share our brokerage account, so assume we could only receive the benefit once (regardless of # of shares). However, we have a separate custodial account for our son (under 18). Anyone know if he could also receive the Shareholder benefit? Sometimes he’s in a separate room with my mom, if that matters... Link to comment Share on other sites More sharing options...
cruise wizard Posted July 28, 2020 #37 Share Posted July 28, 2020 We applied for the shareholder benefit on Saturday and received an e-mail today - very fast!!!! Thank you Shareholder Benefits Team. I wish that RCCL could issue cruise refunds and FCC's that fast. 1 Link to comment Share on other sites More sharing options...
notmyrealnameoremail Posted July 28, 2020 #38 Share Posted July 28, 2020 On 7/26/2020 at 1:18 PM, alane10 said: Last I had heard the shareholder benefit didn’t stack with C&A benefits, so this is really exciting. My husband and I share our brokerage account, so assume we could only receive the benefit once (regardless of # of shares). However, we have a separate custodial account for our son (under 18). Anyone know if he could also receive the Shareholder benefit? Sometimes he’s in a separate room with my mom, if that matters... I don't know the rules for the custodial account, but if you and your husband have >= 200 shares and you are booked in different cabins, you can each get the OBC. Link to comment Share on other sites More sharing options...
cruise wizard Posted July 28, 2020 #39 Share Posted July 28, 2020 On 7/26/2020 at 1:18 PM, alane10 said: Last I had heard the shareholder benefit didn’t stack with C&A benefits, so this is really exciting. My husband and I share our brokerage account, so assume we could only receive the benefit once (regardless of # of shares). However, we have a separate custodial account for our son (under 18). Anyone know if he could also receive the Shareholder benefit? Sometimes he’s in a separate room with my mom, if that matters... Please let us know if you contact Shareholder Benefits with your questions and what their answer is. Thanks. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted July 28, 2020 #40 Share Posted July 28, 2020 On 7/22/2020 at 12:22 AM, mk-ultra said: Just emailed shareholderbenefit@rccl.com with my latest eTrade statement for a Royal Caribbean cruise 5/9/21 and and Celebrity cruise 12/11/21 and received my shareholder OBC within 4 hours for both. I never heard back via the online form Link to comment Share on other sites More sharing options...
notmyrealnameoremail Posted July 28, 2020 #41 Share Posted July 28, 2020 34 minutes ago, John&LaLa said: I never heard back via the online form I had that happen a couple of times, but it showed up in cruise planner Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted July 28, 2020 #42 Share Posted July 28, 2020 3 hours ago, notmyrealnameoremail said: I had that happen a couple of times, but it showed up in cruise planner Thanks, but it's been over a month. May just go the email route Link to comment Share on other sites More sharing options...
Seville2Cabo Posted July 28, 2020 #43 Share Posted July 28, 2020 I submitted the online form for 3 cruises. 16 days, 12 days and 16 days. Used the same scan of my statement. The 2 16 day cruises were approved in 2 days. The 12 day was denied as they wanted more info - the scan did not have my name on the page. I just corrected and resent. 1 Link to comment Share on other sites More sharing options...
zebra36 Posted July 28, 2020 #44 Share Posted July 28, 2020 1 hour ago, John&LaLa said: Thanks, but it's been over a month. May just go the email route Before all off the cruise cancellations were going on I snail mailed a request and never got a confirmation, suppose the folks that would have processed these are now working from home . 1 Link to comment Share on other sites More sharing options...
Rare mk-ultra Posted July 29, 2020 #45 Share Posted July 29, 2020 11 hours ago, John&LaLa said: I never heard back via the online form Ditto. I've tried that twice. It just goes into a black hole. 😝 1 Link to comment Share on other sites More sharing options...
WeMissSeaView Posted July 29, 2020 #46 Share Posted July 29, 2020 I mailed in a request in mid June, and nothing happened. I did the online form last week, and I received confirmations of my Royal cruises whither 72 hours. Still waiting for confirmation on my Celebrity cruise. Link to comment Share on other sites More sharing options...
Sailfish Posted July 29, 2020 Author #47 Share Posted July 29, 2020 When I send off a request, I do so via email and attach my statement. I seem to hear back from them in under a week, sometimes the next day. But I was always under the impression that my statement must be dated 90 days or less of the sail date to qualify. I have never sent in a statement a year in advance. But from input here, it appears early submissions are being accepted. Suzi Link to comment Share on other sites More sharing options...
Kbonner Posted July 29, 2020 #48 Share Posted July 29, 2020 Today: 4hrs and 10 minutes from request to approval. 1 Link to comment Share on other sites More sharing options...
alane10 Posted July 29, 2020 #49 Share Posted July 29, 2020 On 7/28/2020 at 8:58 AM, cruise wizard said: Please let us know if you contact Shareholder Benefits with your questions and what their answer is. Thanks. They said my son’s name needed to be on the custodial account, but sounds like it should work! Link to comment Share on other sites More sharing options...
Ocean Boy Posted July 29, 2020 #50 Share Posted July 29, 2020 On 7/28/2020 at 8:59 AM, John&LaLa said: I never heard back via the online form Same for me. I have submitted twice using the online form with no response. I guess I'll try the e-mail route next. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now