ucbears22 Posted June 26, 2020 #1 Share Posted June 26, 2020 We have 3 different fcc from cancelled cruises. 2 were from before COVID and 1 from cruise with confidence. Can I used all 3 for on cruise? Link to comment Share on other sites More sharing options...
Biker19 Posted June 26, 2020 #2 Share Posted June 26, 2020 46 minutes ago, ucbears22 said: Can I used all 3 for on cruise? No, usually only one FCC per booking. Link to comment Share on other sites More sharing options...
Ken at the beach Posted June 27, 2020 #3 Share Posted June 27, 2020 1 hour ago, ucbears22 said: We have 3 different fcc from cancelled cruises. 2 were from before COVID and 1 from cruise with confidence. Can I used all 3 for on cruise? FCC’s cannot be stacked. It is one FCC per person allowed. Name on FCC must match name on reservation Link to comment Share on other sites More sharing options...
Merion_Mom Posted June 27, 2020 #4 Share Posted June 27, 2020 @ucbears22 You may want to check your autocorrect. 😉 Link to comment Share on other sites More sharing options...
bonsai3s Posted June 27, 2020 #5 Share Posted June 27, 2020 28 minutes ago, Ourusualbeach said: FCC’s cannot be stacked. It is one FCC per person allowed. Name on FCC must match name on reservation Sorry, not meant to hijack this thread...just another question for Ourusualbeach. We cancelled our b3b, Allure cruises under the CWC policy. All refunds received but still waiting for FCC's...these cruises were booked while onboard (NextCruise) and included the $100 obc's...what happens to those obc's? Thank you. Link to comment Share on other sites More sharing options...
Ken at the beach Posted June 27, 2020 #6 Share Posted June 27, 2020 3 minutes ago, bonsai3s said: Sorry, not meant to hijack this thread...just another question for Ourusualbeach. We cancelled our b3b, Allure cruises under the CWC policy. All refunds received but still waiting for FCC's...these cruises were booked while onboard (NextCruise) and included the $100 obc's...what happens to those obc's? Thank you. You can call and have the OBC moved to any other sailing. Not sure if the regular reps can do it, I’ve always called post cruise guest relations at 800.256.6649 the FCC doesn’t have to be issued to move the OBC. Link to comment Share on other sites More sharing options...
bonsai3s Posted June 27, 2020 #7 Share Posted June 27, 2020 3 minutes ago, Ourusualbeach said: You can call and have the OBC moved to any other sailing. Not sure if the regular reps can do it, I’ve always called post cruise guest relations at 800.256.6649 the FCC doesn’t have to be issued to move the OBC. Thank you! 😄 You're the best...on the phone now and just confirmed our obc's can be moved to new or existing bookings. (We incorrectly assumed ALL obc's were gone/lost when cruises were cancelled ) 1 Link to comment Share on other sites More sharing options...
Merion_Mom Posted June 27, 2020 #8 Share Posted June 27, 2020 1 hour ago, Ourusualbeach said: You can call and have the OBC moved to any other sailing. Not sure if the regular reps can do it, I’ve always called post cruise guest relations at 800.256.6649 the FCC doesn’t have to be issued to move the OBC. Wait. Are you saying that if I have OBC on Cruise #1, which was cancelled in the last round, and I have booked a Cruise #2, they will move my Cruise #1 OBC to my Cruise #2? (or only if I use the FCC for cruise #2?) Link to comment Share on other sites More sharing options...
Ken at the beach Posted June 27, 2020 #9 Share Posted June 27, 2020 4 minutes ago, Merion_Mom said: Wait. Are you saying that if I have OBC on Cruise #1, which was cancelled in the last round, and I have booked a Cruise #2, they will move my Cruise #1 OBC to my Cruise #2? (or only if I use the FCC for cruise #2?) This only applies to next cruise, redeployment or goodwill OBC. It can be moved to any cruise you have booked and it does not have to be moved to the same cruise as the FCC is applied to. Link to comment Share on other sites More sharing options...
Merion_Mom Posted June 27, 2020 #10 Share Posted June 27, 2020 1 minute ago, Ourusualbeach said: This only applies to next cruise, redeployment or goodwill OBC. It can be moved to any cruise you have booked and it does not have to be moved to the same cruise as the FCC is applied to. So, I DO have next cruise OBC from the cancelled cruise. I have one booked (that probably won't sail either, but it's my only cruise that doesn't already have next cruise OBC), so I can call and they will move the OBC to this cruise? REALLY?????? @Ourusualbeach Link to comment Share on other sites More sharing options...
Ken at the beach Posted June 27, 2020 #11 Share Posted June 27, 2020 (edited) 3 minutes ago, Merion_Mom said: So, I DO have next cruise OBC from the cancelled cruise. I have one booked (that probably won't sail either, but it's my only cruise that doesn't already have next cruise OBC), so I can call and they will move the OBC to this cruise? REALLY?????? @Ourusualbeach Really, and if you want you can add it to a cruise that already has OBC on it. Edited June 27, 2020 by Ourusualbeach Link to comment Share on other sites More sharing options...
Merion_Mom Posted June 27, 2020 #12 Share Posted June 27, 2020 30 minutes ago, Ourusualbeach said: Really, and if you want you can add it to a cruise that already has OBC on it. @Ourusualbeach But not a cruise that already has next cruise OBC, right? (because THAT would be too good to be true) Link to comment Share on other sites More sharing options...
Ken at the beach Posted June 27, 2020 #13 Share Posted June 27, 2020 1 minute ago, Merion_Mom said: @Ourusualbeach But not a cruise that already has next cruise OBC, right? (because THAT would be too good to be true) Doesn’t matter. You can move it anywhere. Link to comment Share on other sites More sharing options...
Rare twangster Posted June 27, 2020 #14 Share Posted June 27, 2020 I was denied moving my Next OBC from the cancelled Allure Galveston cruise. They claim they didn't cancel the cruise therefore it isn't eligible for NextCruise OBC transfer. Link to comment Share on other sites More sharing options...
Ken at the beach Posted June 27, 2020 #15 Share Posted June 27, 2020 11 minutes ago, twangster said: I was denied moving my Next OBC from the cancelled Allure Galveston cruise. They claim they didn't cancel the cruise therefore it isn't eligible for NextCruise OBC transfer. Call back. It does not matter if they cancel or you cancel it can be moved. 6. What will happen to my client's NextCruise onboard credit if he/she chooses to c ancel? When choosing Cruise with Confidence, NextCruise onboard credits will be reallocated to your client’s future booking. Additionally, if your client has received onboard credit as a result of a redeployment, charter, or other goodwill gesture, it will also follow them to the new reservation. If your client chooses to cancel without opting for Cruise with Confidence, the onboard credit will be forfeited. Link to comment Share on other sites More sharing options...
Rare twangster Posted June 27, 2020 #16 Share Posted June 27, 2020 2 minutes ago, Ourusualbeach said: Call back. It does not matter if they cancel or you cancel it can be moved. Kind of done playing the Royal spin the wheel to see if you win a prize game. Told my agent to begin exploring Princess to Glacier Bay in 2021. The grass may be no greener but you can only be bent over so many times and have something jammed up before you say enough. Link to comment Share on other sites More sharing options...
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