Stockholder OBC: How long to credit?

[LHARTWICK]

I DID receive a response telling me that "an exemption can only be submitted after the booking is paid in full" - LOL!  I didn't even apply for an exemption (vaccinated exemption)!!!  😝 This just confirms that they are really swamped with e-mails, calls, requests, etc. right now - they can't even keep them all straight. I feel for them. 

Edited July 23, 2021 by LHARTWICK
typo

[Anung Un Rama]

I just submitted and immediately received the email that they got my request.  I guess I'll check back in 3 weeks to see if it worked.

[SNJCruisers]

Faxed in our information on July 12.  Followed up 10 days later (yesterday) via email inquiring as to where we stood.  Got email confirmation today of our 50.00 in OBC for our 6 night cruise in August and 100 in OBC for our 7 night cruise in October.

[Ohio Bucki]

My request was approved after 2 1/2 weeks!!

[sunonfire]

On 7/20/2021 at 5:44 PM, sunonfire said:

I faxed my paperwork on July 15th and I just received an email from Carnival confirming the shareholder benefit.  In the email it states

 

 Please note this will not appear on your cruise manager however it will reflect on your revised guest confirmation listed under the Itemized Charges as On Board Credits.
 

The shareholder benefit for on board credit does appear in my paperwork.

[crdtrnr]

Faxed my request in on the 13th, got confirmation on the 25th.  I had 3 sailings listed, and all 3 were taken care of.

 

[I Luv Crusin]

On 7/22/2021 at 11:52 AM, Eli_6 said:

I finally got it credited. Took right at about 3 weeks.

It took about 3 weeks for me too!  A cruise that we are hopefully taking on 10/20/2021 on Holland America took less than 2 hours.  😊

[tm_aw_love]

Not sure if they prioritize by sailing date, but I just got a confirmation/approval exactly 10 days after submission. 

[Saint Greg]

8 days for the three I submitted

[Lizc7gb]

I sent in my information on July 13th and received the email that my credit had been applied on July 24th. So 11 days for me. They applied it to my August cruise and my January 2022 cruise.

[Bases5]

 

So not to start new thread.  How long before the cruise do you all send the information in?

[ALWAYS CRUZIN]

1 minute ago, Bases5 said:

 

So not to start new thread.  How long before the cruise do you all send the information in?

I got it for our February 2022 cruise and all before then

[Bases5]

2 minutes ago, ALWAYS CRUZIN said:

I got it for our February 2022 cruise and all before then

Thanks  I better get busy then for my Nov 2021 cruise 

[Saint Greg]

8 minutes ago, Bases5 said:

Thanks  I better get busy then for my Nov 2021 cruise 

 

The deadline is 3 weeks prior and you can submit for as long as the benefit is approved for. I believe it's approved each July. So I just submitted for my cruises in August, December, and March. I hate doing it so I try to do a years worth at once.

[Hockeydad1972]

Sent mine in last Monday and received my $50 credit 7 days later.. Worked fine..

[crdtrnr]

Another request that I sent in last week on the 20th, got confirmation this morning for the credit.

They are catching up!

[CruisefunSAN]

10 days for me.

[RedBeard78]

3 days for me. I made it easy, highlighted requested info, redacted other data, made email subject line “Mardi Gras Shareholder Aug 14,2021”

 

my first submission!  

[Anung Un Rama]

Got my email confirmation yesterday so about 10 days from submitting.  Seems like they're getting caught up since it was 3 weeks at the start of this thread.

[LinBil]

I talked to someone at the investors office. She told me to send my proof of stock ownership by email. When I got my email confirmation, I called back and told the rep I was cruising in 5 days, she looked up my info, and applied my OBC right then. The whole thing took about an hour