Covid Cases on Ships-What Happens to Disembark'd Passengers?

[atexsix]

I can't believe nobody knows where these passengers are being taken, what happens after they are disembarked, whose handling the paperwork since your not allowed to disembark mid-cruise.  Lots of details people are either not concerned with or glossing over.  I couldn't find a thing on HAL's website, yet these procedures were supposed to be ironed out as part of the CSO.  

 

I asked this in the cruise question forum, as it's relevant to all cruise lines, and the lack of concern was evident there too.  

 

Any insight?  Or are we supposed to just roll with it?  What about mobility issues?  Food/Lodging?  Do you arrive home immediately or is there a delay while finding private planes, I doubt there's a fleet of them lined up.  Is HAL concerned at all?  Or does it end at the pier?

 

Are these people getting home?  Or are they being held somewhere and prevented from leaving?  These are not farfetched scenarios after the last couple of years.

 

What about people with pets at home and children and jobs?  You know, just important things like that.

 

 

 

 

 

Edited August 9, 2021 by atexsix

[Babr]

1 hour ago, atexsix said:

I can't believe nobody knows where these passengers are being taken, what happens after they are disembarked, whose handling the paperwork since your not allowed to disembark mid-cruise.  Lots of details people are either not concerned with or glossing over.  I couldn't find a thing on HAL's website, yet these procedures were supposed to be ironed out as part of the CSO.  

 

I asked this in the cruise question forum, as it's relevant to all cruise lines, and the lack of concern was evident there too.  

 

Any insight?  Or are we supposed to just roll with it?  What about mobility issues?  Food/Lodging?  Do you arrive home immediately or is there a delay while finding private planes, I doubt there's a fleet of them lined up.  Is HAL concerned at all?  Or does it end at the pier?

 

Are these people getting home?  Or are they being held somewhere and prevented from leaving?  These are not farfetched scenarios after the last couple of years.

 

What about people with pets at home and children and jobs?  You know, just important things like that.

 

 

 

 

 

We have a couple of examples. We know that passengers have been flown home from the Bahamas, but do not expect that treatment if you are returning to a domestic port. Royal Caribbean and Celebrity put that in their Covid Assistance plans as part of the agreement with the Bahamas. It will expire Oct. 31.

 

The other example is a family who were quarantined after returning to Galveston on a Carnival cruise. They were transferred to a hotel chosen from a list of hotels contracted for that purpose and were confined there until they could test negative for their return flight home. At no time were they given a choice to drive themselves home by rent car so that tells me they were required to remain in quarantine.

 

I might add that this was at the expense of the family as stated in Carnival policy.  I do not know what HAL’s policy is.

 

 

Until we have more examples of what happens in actual practice, people should plan to quarantine before returning home and make contingency arrangements for obligations at home. Consider purchasing travel insurance.

[atexsix]

Just now, Babr said:

We have a couple of examples. We know that passengers have been flown home from the Bahamas, but do not expect that treatment if you are returning to a domestic port. Royal Caribbean and Celebrity put that in their Covid Assistance plans as part of the agreement with the Bahamas. It will expire Oct. 31.

 

The other example is a family who were quarantined after returning to Galveston on a Carnival cruise. They were transferred to a hotel chosen from a list of hotels contracted for that purpose and were confined there until they could test negative for their return flight home. At no time were they given a choice to drive themselves home by rent car so that tells me they were required to remain in quarantine.

 

I might add that this was at the expense of the family as stated in Carnival policy.  I do not know what HAL’s policy is.

 

 

Until we have more examples of what happens in actual practice, people should plan to quarantine before returning home and make contingency arrangements for obligations at home. Consider purchasing travel insurance.

Thank you.  Exactly the type of info I was looking for.  No wonder the cruise lines are keeping a lid on it.

 

I went back and looked at all my boarding information and there was nothing.  I was about to look at the cruise contract but that won't be necessary after reading an article from cruiselawnews; the cruise lines are being intentionally coy, so I'm sure buried deep inside the fine print I'll find some obscure statement in which I'm surrendering my liberties aboard their ships. 

 

I guess our only defense is to wear N95 masks everywhere we go, avoid as many people/places as we can that are hard to keep clean or draw crowds, and take as many meals as possible in our stateroom, so exciting, I can't wait!

[atexsix]

Never mind, this article says it all, I think I'm going to try and convince Dad that this is not the best time to travel.

 

https://www.cruiselawnews.com/2021/06/articles/disease/who-pays-for-medical-expenses-and-flights-back-home-when-guests-aboard-royal-caribbean-cruise-ships-test-positive-for-covid-19/

[AncientWanderer]

22 minutes ago, atexsix said:

Never mind, this article says it all, I think I'm going to try and convince Dad that this is not the best time to travel.

 

https://www.cruiselawnews.com/2021/06/articles/disease/who-pays-for-medical-expenses-and-flights-back-home-when-guests-aboard-royal-caribbean-cruise-ships-test-positive-for-covid-19/

 

Bruno, if a trip is causing a great deal of stress and anxiety, you should probably trust your gut.  Another opportunity will arise to travel, and you will be armed with lots of knowledge, probably lots of insurance, and it will feel "right."  That's the time to go.

Of course, I'm just spouting off my own opinion, but have grappled with the same thing trying to put together a trip to Disneyland or Walt Disney World.  I'm a big time Disney park fanatic and kept trying to make the pieces fit together to go, but kept feeling nervous and stressed.  I was super relieved when I finally just put the whole idea out of my mind for now.

 

Part of good travel is also the nice anticipation.  If that is absent, then meh.  imho

[syesmar]

See Post 230 and following of this Thread. https://boards.cruisecritic.com/topic/2778201-would-you-go-iv-everyone-is-not-vacinated/page/10/

Since cruising resumed in North America, most cases through last week have been chronicled in the Thread. It’s been enlightening to see the various approaches by different cruise lines, for sure.

 

Edited August 9, 2021 by syesmar

[Tampa Girl]

31 minutes ago, atexsix said:

Never mind, this article says it all, I think I'm going to try and convince Dad that this is not the best time to travel.

 

https://www.cruiselawnews.com/2021/06/articles/disease/who-pays-for-medical-expenses-and-flights-back-home-when-guests-aboard-royal-caribbean-cruise-ships-test-positive-for-covid-19/

 

Good idea.  I don't know why so many are so eager to start cruising again, when there is such a real possibility of being forcibly disembarked because mid--way through the cruise, one tests positive.

 

However, I don't see how the cruiseline has any responsibility for these expenses, especially if they make this info known before sailing.  It is the passenger's decision to take the cruise and his responsibility to consider such consequences.  This was not the situation when Covid first hit on the high seas in early 2020.  Taking a cruise at the present time is rolling the dice.  Hope for the best; prepare for the worst.

[Babr]

21 minutes ago, Tampa Girl said:

 

Good idea.  I don't know why so many are so eager to start cruising again, when there is such a real possibility of being forcibly disembarked because mid--way through the cruise, one tests positive.

 

However, I don't see how the cruiseline has any responsibility for these expenses, especially if they make this info known before sailing.  It is the passenger's decision to take the cruise and his responsibility to consider such consequences.  This was not the situation when Covid first hit on the high seas in early 2020.  Taking a cruise at the present time is rolling the dice.  Hope for the best; prepare for the worst.

The Covid Assistance plans in place now that pay expenses will expire by the end of the year or sooner. After that, it will be the passenger’s responsibility. Some cruise lines are requiring unvaccinated passengers to buy insurance with prescribed dollar limits for coverage. If it is not required for all passengers after the assistance runs out, folks should certainly consider it anyway. We have already seen that vaccinated sometimes test positive as well.

[atexsix]

32 minutes ago, AncientWanderer said:

 

Bruno, if a trip is causing a great deal of stress and anxiety, you should probably trust your gut.  Another opportunity will arise to travel, and you will be armed with lots of knowledge, probably lots of insurance, and it will feel "right."  That's the time to go.

Of course, I'm just spouting off my own opinion, but have grappled with the same thing trying to put together a trip to Disneyland or Walt Disney World.  I'm a big time Disney park fanatic and kept trying to make the pieces fit together to go, but kept feeling nervous and stressed.  I was super relieved when I finally just put the whole idea out of my mind for now.

 

Part of good travel is also the nice anticipation.  If that is absent, then meh.  imho

I understand, I respect everybody's opinion.  And you are right, perhaps some more thought is needed.  But I admittedly got a little worked up earlier unnecessarily.  I did some research and weighed all the facts: breakthrough cases are still relatively low, and between testing before we leave, being fully vaccinated, wearing N95's, and social distancing at least until Sitka, it still might work. Perhaps it's not such a bad idea for HAL to require testing before arriving at the pier after all (looks like I'm having crow for dinner again today). 

 

I just have to remind Dad at every opportunity that we cannot cruise like we once did, there are some things we won't be able to do.  We're both going to have to make some sacrifices.  In the meantime we'll see how it plays out, we have platinum insurance, plenty of time to change our minds.  We're also going to pay close attention to reviews/LIVE reports, especially John's current sailing, he's pretty observant and I don't think he'll hold back if there's something we need to know. 

[atexsix]

37 minutes ago, syesmar said:

See Post 230 and following of this Thread. https://boards.cruisecritic.com/topic/2778201-would-you-go-iv-everyone-is-not-vacinated/page/10/

Since cruising resumed in North America, most cases through last week have been chronicled in the Thread. It’s been enlightening to see the various approaches by different cruise lines, for sure.

 

Thanks, I'll take a look at it.  

[atexsix]

5 minutes ago, Babr said:

The Covid Assistance plans in place now that pay expenses will expire by the end of the year or sooner. After that, it will be the passenger’s responsibility. Some cruise lines are requiring unvaccinated passengers to buy insurance with prescribed dollar limits for coverage. If it is not required for all passengers after the assistance runs out, folks should certainly consider it anyway. We have already seen that vaccinated sometimes test positive as well.

I also need to look at all our documents thoroughly: cruise contracts, insurance plans etc.  

 

35 minutes ago, Tampa Girl said:

 

Good idea.  I don't know why so many are so eager to start cruising again, when there is such a real possibility of being forcibly disembarked because mid--way through the cruise, one tests positive.

 

However, I don't see how the cruiseline has any responsibility for these expenses, especially if they make this info known before sailing.  It is the passenger's decision to take the cruise and his responsibility to consider such consequences.  This was not the situation when Covid first hit on the high seas in early 2020.  Taking a cruise at the present time is rolling the dice.  Hope for the best; prepare for the worst.

I booked, as most of us probably did, before Delta reared its ugly head, particularly with people that are vaccinated.  It was only a few weeks ago that I heard "experts" say we had a better chance of winning the lottery; there have been quite a few prominent people that have become breakthrough cases and I don't recall any of them mentioning hitting the jackpot.  

 

I don't necessarily agree with your 2nd paragraph.  What have they voluntarily made known?  The few facts we have come to us from journalists, the CDC, and attorneys.  The cruise lines are not being upfront about the exact number of cases, mitigation efforts, and disembarking sick passengers.  If they were more forthcoming, people can better assess the risk and decide whether or not to roll the dice as you put it.  But few people would enter a casino without knowing the odds and payout data.  

[mexico8]

7 minutes ago, atexsix said:

I understand, I respect everybody's opinion.  And you are right, perhaps some more thought is needed.  But I admittedly got a little worked up earlier unnecessarily.  I did some research and weighed all the facts: breakthrough cases are still relatively low, and between testing before we leave, being fully vaccinated, wearing N95's, and social distancing at least until Sitka, it still might work. Perhaps it's not such a bad idea for HAL to require testing before arriving at the pier after all (looks like I'm having crow for dinner again today). 

 

I just have to remind Dad at every opportunity that we cannot cruise like we once did, there are some things we won't be able to do.  We're both going to have to make some sacrifices.  In the meantime we'll see how it plays out, we have platinum insurance, plenty of time to change our minds.  We're also going to pay close attention to reviews/LIVE reports, especially John's current sailing, he's pretty observant and I don't think he'll hold back if there's something we need to know. 

I enjoyed reading your post and can certainly relate to it.    We have a 21 day Caribbean cruise booked with HAL for mid November and final payment is in another week and we are agonizing over it.   Should we cancel or pay the final payment is the question.   We can't get cancellation insurance to cover Covid and could lose a lot of money (and health issues).    We have been looking forward to the cruise (our first time as 4 star with free laundry and some nice perks).   Have to decide.

 

Hope you enjoy your crow dinner!

[idiebabe]

Bruno, remember that HAL is 100% Vaccinated (at least for now) and are not sailing Full Capacity.  Who knows what will happen in 2022 but 2021 HAL is selling Vaccinated Cruises (even in the Carib) and if they change that will have a lot of Cancellations and unhappy Customers.  

 

Also, want to add that it was wonderful not having all the Ships  in the AK Ports.  We were there two years ago and Ketchikan and Juneau were packed with people off the Ships.  

 

We would not feel comfortable on a Ship with Passengers who are not Vaccinated.  Carnival, RCL and, I believe, Celebrity (except for AK from what I understand) are allowing non-Vaccinated on within the 5%.  One thing to take into account you are fortunate you and Dad can drive to the Ship.  That's a huge plus with not having to fly on a full Plane or deal with the busy Airports.  

 

I agree with AncientWanderer that if it's causing a lot of stress, it maybe better to postpone until you feel more comfortable.

 

 

Edited August 9, 2021 by idiebabe

[Babr]

5 minutes ago, mexico8 said:

I enjoyed reading your post and can certainly relate to it.    We have a 21 day Caribbean cruise booked with HAL for mid November and final payment is in another week and we are agonizing over it.   Should we cancel or pay the final payment is the question.   We can't get cancellation insurance to cover Covid and could lose a lot of money (and health issues).    We have been looking forward to the cruise (our first time as 4 star with free laundry and some nice perks).   Have to decide.

 

Hope you enjoy your crow dinner!

I’m not sure what you mean about not being able to get cancellation insurance to cover Covid. Most policies treat it as any other illness. If you test positive or become ill, it is a covered reason. 
 

It will not pay if you have misgivings about sailing because that is not a covered reason. Cancel for Any Reason would be your only relief, but you may have missed the window to purchase it. Is that what you were referring to?

[mexico8]

7 minutes ago, Babr said:

I’m not sure what you mean about not being able to get cancellation insurance to cover Covid. Most policies treat it as any other illness. If you test positive or become ill, it is a covered reason. 
 

It will not pay if you have misgivings about sailing because that is not a covered reason. Cancel for Any Reason would be your only relief, but you may have missed the window to purchase it. Is that what you were referring to?

My insurance won't cover me if I have to leave the ship after half the time and fly home.   I would lose the money I paid for the rest of the cruise and also the costs to fly home.   Also if I got sick with Covid and could not take the cruise they will not cover the payments I made.   No cancellation insurance for anything Covid related.   (They would cover medical expenses but not any cancellation  costs.)

[Seasick Sailor]

Bruno, I kind of had an idea this week that you were leaning towards cancellation. You went from 100% no doubt going to dwindling down since the test requirement. Go with your heart.

[Babr]

10 minutes ago, mexico8 said:

My insurance won't cover me if I have to leave the ship after half the time and fly home.   I would lose the money I paid for the rest of the cruise and also the costs to fly home.   Also if I got sick with Covid and could not take the cruise they will not cover the payments I made.   No cancellation insurance for anything Covid related.   (They would cover medical expenses but not any cancellation  costs.)

Interesting. Is that a standard comprehensive travel plan that includes medical, evacuation, and travel benefits or is it an annual plan?

 

At the beginning of the pandemic many companies excluded Covid, but that is not the case today. Did you buy the plan recently for an upcoming trip?

 

By the way, if you had to leave the cruise early for Covid, you would not be flying. You’d be in quarantine, covered under trip interruption by most policies.

 

Never mind - I just noticed you are from Canada. Yes, the rules are different.

Edited August 9, 2021 by Babr

[smileyface1948]

What if you test positive during the embarkation testing? What would happen at that point? Would their Covid policy come into play or our Platinum insurance. I am over thinking this as we are leaving for Greece on Friday. Too much anxiety for me!

[Red Haired Lady]

Bruno,

 

Please read the HAL "Covid-19 Protection Program" on the HAL website.  

 

This is the link to the info and I have copied the main part below.  

A lot of your concerns are addressed here.  And there is a Q & A section that follows on the site. 

 

Covid-19 Protection Program (hollandamerica.com)

 

 

 

This new element of the Worry-Free Promise program provides further peace of mind for guests within 30 days of embarkation through disembarkation for bookings made prior to September 30, 2021 and sailing on or before December 31, 2021. It is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early. It is also designed to assist guests who, as a result of governmental travel restrictions put in place within 30 days of embarkation, cannot travel to the country of embarkation for their booked cruise. The program outlined below will apply to the affected guests and their immediate travel party in the same stateroom.

Pre-Embarkation:

1. Future Cruise Credit (FCC) for 100% of the cancellation fee amount of non-refundable unused services, and a refund to the original form of payment for all taxes, fees, port expenses, and pre-paid onboard experiences and shore excursions purchased through the cruise line. Applicable, for guests and their immediate travel party in the same stateroom if any guest tests positive for COVID-19 within 30 days prior to embarkation.

On Board:

1. FCC worth 100% of the per-day cruise fare for the missed days and a refundable credit to their onboard account for missed pre-paid onboard experiences and shore excursions purchased through cruise line, and for the refundable portion of taxes, fees, and port expenses for ports visited after disembarkation.
2. Onboard COVID-related medical center visits and testing of suspected COVID-19 cases will be free of charge.

Shoreside:

1. Reimbursement of expenses for COVID-related medical care including during any medically required shoreside quarantine period for guests and their immediate travel party if any such guest(s) test positive for COVID-19 during their cruise. This includes air change fees in the case onward travel plans need to change.
2. Any shoreside meals will be covered by a per-diem meal allowance as communicated by the family assistance coordinator upon disembarkation (no receipt retention is required).
3. Dedicated Family Assistance Program liaison for care and logistical shoreside support until medically cleared to travel home.
4. Assistance opening COVID-related insurance claims (for those who are eligible under their insurance policies or travel protection plans)
   1. This program is not intended to replace insurance or travel protection there are many non-COVID related reasons for travel protection plans.
   2. Insurance may allow for refunds in some cases otherwise covered by FCC only.
   3. Insurance coverage is subject to the applicable policy.

General:

1. Guests with insurance will be reimbursed for reasonable expenses, as defined below, incurred but not covered by their insurance meaning that the guest must file a claim with their primary insurer, and submit any excluded or uncovered expense.
2. This program shall not be applicable to a guest or any member(s) of their immediate travel party if such individual makes any false statements to the cruise line as to such individual’s COVID-19 vaccination status. The cruise line reserves the right to revoke any of the goodwill benefits provided in this program in the event of discovery of such false statements.
3. This program is not intended to provide long-term care for issues arising from COVID-19 and there will be no reimbursement of any expenses incurred after guest is medically cleared to travel home.

 

 

 

 

 

Edited August 10, 2021 by Red Haired Lady

[mexico8]

4 hours ago, Red Haired Lady said:

Bruno,

 

Please read the HAL "Covid-19 Protection Program" on the HAL website.  

 

This is the link to the info and I have copied the main part below.  

A lot of your concerns are addressed here.  And there is a Q & A section that follows on the site. 

 

Covid-19 Protection Program (hollandamerica.com)

 

 

 

This new element of the Worry-Free Promise program provides further peace of mind for guests within 30 days of embarkation through disembarkation for bookings made prior to September 30, 2021 and sailing on or before December 31, 2021. It is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early. It is also designed to assist guests who, as a result of governmental travel restrictions put in place within 30 days of embarkation, cannot travel to the country of embarkation for their booked cruise. The program outlined below will apply to the affected guests and their immediate travel party in the same stateroom.

Pre-Embarkation:

1. Future Cruise Credit (FCC) for 100% of the cancellation fee amount of non-refundable unused services, and a refund to the original form of payment for all taxes, fees, port expenses, and pre-paid onboard experiences and shore excursions purchased through the cruise line. Applicable, for guests and their immediate travel party in the same stateroom if any guest tests positive for COVID-19 within 30 days prior to embarkation.

On Board:

1. FCC worth 100% of the per-day cruise fare for the missed days and a refundable credit to their onboard account for missed pre-paid onboard experiences and shore excursions purchased through cruise line, and for the refundable portion of taxes, fees, and port expenses for ports visited after disembarkation.
2. Onboard COVID-related medical center visits and testing of suspected COVID-19 cases will be free of charge.

Shoreside:

1. Reimbursement of expenses for COVID-related medical care including during any medically required shoreside quarantine period for guests and their immediate travel party if any such guest(s) test positive for COVID-19 during their cruise. This includes air change fees in the case onward travel plans need to change.
2. Any shoreside meals will be covered by a per-diem meal allowance as communicated by the family assistance coordinator upon disembarkation (no receipt retention is required).
3. Dedicated Family Assistance Program liaison for care and logistical shoreside support until medically cleared to travel home.
4. Assistance opening COVID-related insurance claims (for those who are eligible under their insurance policies or travel protection plans)
   1. This program is not intended to replace insurance or travel protection there are many non-COVID related reasons for travel protection plans.
   2. Insurance may allow for refunds in some cases otherwise covered by FCC only.
   3. Insurance coverage is subject to the applicable policy.

General:

1. Guests with insurance will be reimbursed for reasonable expenses, as defined below, incurred but not covered by their insurance meaning that the guest must file a claim with their primary insurer, and submit any excluded or uncovered expense.
2. This program shall not be applicable to a guest or any member(s) of their immediate travel party if such individual makes any false statements to the cruise line as to such individual’s COVID-19 vaccination status. The cruise line reserves the right to revoke any of the goodwill benefits provided in this program in the event of discovery of such false statements.
3. This program is not intended to provide long-term care for issues arising from COVID-19 and there will be no reimbursement of any expenses incurred after guest is medically cleared to travel home.

 

 

 

 

 

Thank you for posting this Red Haired Lady.    I am feeling a little more at ease about the cruise after reading this.   I will show it to my husband and see what he thinks about it as well.   It is encouraging to read this.   Thanks.

[Tampa Girl]

12 hours ago, Red Haired Lady said:

Bruno,

 

Please read the HAL "Covid-19 Protection Program" on the HAL website.  

 

This is the link to the info and I have copied the main part below.  

A lot of your concerns are addressed here.  And there is a Q & A section that follows on the site. 

 

Covid-19 Protection Program (hollandamerica.com)

 

 

 

This new element of the Worry-Free Promise program provides further peace of mind for guests within 30 days of embarkation through disembarkation for bookings made prior to September 30, 2021 and sailing on or before December 31, 2021. It is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early. It is also designed to assist guests who, as a result of governmental travel restrictions put in place within 30 days of embarkation, cannot travel to the country of embarkation for their booked cruise. The program outlined below will apply to the affected guests and their immediate travel party in the same stateroom.

Pre-Embarkation:

1. Future Cruise Credit (FCC) for 100% of the cancellation fee amount of non-refundable unused services, and a refund to the original form of payment for all taxes, fees, port expenses, and pre-paid onboard experiences and shore excursions purchased through the cruise line. Applicable, for guests and their immediate travel party in the same stateroom if any guest tests positive for COVID-19 within 30 days prior to embarkation.

On Board:

1. FCC worth 100% of the per-day cruise fare for the missed days and a refundable credit to their onboard account for missed pre-paid onboard experiences and shore excursions purchased through cruise line, and for the refundable portion of taxes, fees, and port expenses for ports visited after disembarkation.
2. Onboard COVID-related medical center visits and testing of suspected COVID-19 cases will be free of charge.

Shoreside:

1. Reimbursement of expenses for COVID-related medical care including during any medically required shoreside quarantine period for guests and their immediate travel party if any such guest(s) test positive for COVID-19 during their cruise. This includes air change fees in the case onward travel plans need to change.
2. Any shoreside meals will be covered by a per-diem meal allowance as communicated by the family assistance coordinator upon disembarkation (no receipt retention is required).
3. Dedicated Family Assistance Program liaison for care and logistical shoreside support until medically cleared to travel home.
4. Assistance opening COVID-related insurance claims (for those who are eligible under their insurance policies or travel protection plans)
   1. This program is not intended to replace insurance or travel protection there are many non-COVID related reasons for travel protection plans.
   2. Insurance may allow for refunds in some cases otherwise covered by FCC only.
   3. Insurance coverage is subject to the applicable policy.

General:

1. Guests with insurance will be reimbursed for reasonable expenses, as defined below, incurred but not covered by their insurance meaning that the guest must file a claim with their primary insurer, and submit any excluded or uncovered expense.
2. This program shall not be applicable to a guest or any member(s) of their immediate travel party if such individual makes any false statements to the cruise line as to such individual’s COVID-19 vaccination status. The cruise line reserves the right to revoke any of the goodwill benefits provided in this program in the event of discovery of such false statements.
3. This program is not intended to provide long-term care for issues arising from COVID-19 and there will be no reimbursement of any expenses incurred after guest is medically cleared to travel home.

 

 

 

Thank you for posting this site.  It should tend to make some people more comfortable about cruising at this time.  Important to note, however, is the provision that booked excursions and other "covered expenses" must have been booked through HAL, although hotel expenses upon being quarantined will be paid at HAL's per diem rate.  Whether one wants to cruise in the current conditions is a matter of one's personal aversion to uncertainty and stress.  This poster, unfortunately, tends toward a high aversion to stress, so we have made the decision to delay cruising for the time being.  Anyone want to bet on 2023?  Or is that too optimistic?