Refundable and Non-Refundable OBC

[bala1130]

I have an upcoming cruise on the Allure.  I have a combination of Refundable and Non-Refundable OBC.  I'm assuming on the ship Royal will use up all Non-Refundable OBC before using any of the Refundable OBC.  Is this a correct assumption?

[nelblu]

That is the way it was handled for me.  Also, at end if there's any refundable balance, I was able to cash and use it towards add'l gratuity.  They must have done away with the WOW envelopes as they weren't available on Oasis Sept. 5 sail.

[njkruzer]

If you need envelopes ask at guest services. 

[karena1]

1 hour ago, bala1130 said:

I have an upcoming cruise on the Allure.  I have a combination of Refundable and Non-Refundable OBC.  I'm assuming on the ship Royal will use up all Non-Refundable OBC before using any of the Refundable OBC.  Is this a correct assumption?

yes, non refundable is used first.  I went the last night to GS and cashed out my refundable.

Edited September 28, 2021 by karena1

[nelblu]

18 minutes ago, njkruzer said:

If you need envelopes ask at guest services. 

That's is where I got the add'l envelopes, but not WOW available.

[CaroleC]

How can I find out if my OBC is refundable or non-refundable?

[Biker19]

3 hours ago, CaroleC said:

How can I find out if my OBC is refundable or non-refundable?

You'll have to ask on the ship. It doesn't really matter as you can cash out the non refundable as well.

[brillohead]

5 hours ago, Biker19 said:

You'll have to ask on the ship. It doesn't really matter as you can cash out the non refundable as well.

Not as easily as going up to GS and requesting it, though -- you have to get credit at the casino through your room account, then cash that out.

 

[CaroleC]

3 hours ago, brillohead said:

Not as easily as going up to GS and requesting it, though -- you have to get credit at the casino through your room account, then cash that out.

 

Yes I took a screenshot of the post containing instructions on how to do it 😁

[lakelorain]

20 hours ago, CaroleC said:

How can I find out if my OBC is refundable or non-refundable?

When you are on the ship, on your account on TV or your cell phone there will be a R or NR next to your OBC.  R = Refundable, NR = non-refundable.  It may not show up on your account until day 2.