Harrylinden Posted November 10, 2021 #1 Share Posted November 10, 2021 I can order my luggage tags to be mailed this morning and it won't let me choose my country? Anyone else have that issue? I even switched browsers and same thing? Link to comment Share on other sites More sharing options...
Rare Pennstatedj Posted November 10, 2021 #2 Share Posted November 10, 2021 I finally went on today and I could not find the country tab. After two weeks of trying like you, today I finally went on site and completed all the tabs. Then when I filled in my email address country and then state appeared. So I think I will get tags. Last month I received my tags upon return from my edge cruise. Oh what we do if there was a good IT department on Royal and X. Good thing cruises are excellent. Link to comment Share on other sites More sharing options...
davekathy Posted November 10, 2021 #3 Share Posted November 10, 2021 Call the Captains Club and request your tags. 1-800-760-0654. Link to comment Share on other sites More sharing options...
Bo1953 Posted November 10, 2021 #4 Share Posted November 10, 2021 There is also the 'standby' option of printing them from the CP, in most instances. bon voyage Link to comment Share on other sites More sharing options...
Rare Mcgeneseo Posted November 10, 2021 #5 Share Posted November 10, 2021 10 minutes ago, Harrylinden said: I can order my luggage tags to be mailed this morning and it won't let me choose my country? Anyone else have that issue? I even switched browsers and same thing? I couldn't get it to work on my tablet or phone - had to do it on my computer. And it took a few attempts. Link to comment Share on other sites More sharing options...
Rare DCPIV Posted November 10, 2021 #6 Share Posted November 10, 2021 (edited) Go to the "Already Booked" (upcoming cruises) area of the website, click on "Manage Reservation," click on "Before You Board" (over to the right), and look down a little ways. There should be a button to mail luggage tags at the bottom of all the stuff about luggage tags. That should work and avoid a phone call. Edited November 10, 2021 by DCPIV 3 Link to comment Share on other sites More sharing options...
bigbenboys Posted November 10, 2021 #7 Share Posted November 10, 2021 44 minutes ago, davekathy said: Call the Captains Club and request your tags. 1-800-760-0654. I had the same problem as the OP. I called CC for our Oct 2021 cruise and I was told they are not mailing them out anymore. I then found another place on Celebrity website that I was able to order our tags. I did get them in time for our cruise. 1 Link to comment Share on other sites More sharing options...
davekathy Posted November 10, 2021 #8 Share Posted November 10, 2021 Just now, bigbenboys said: I had the same problem as the OP. I called CC for our Oct 2021 cruise and I was told they are not mailing them out anymore. I then found another place on Celebrity website that I was able to order our tags. I did get them in time for our cruise. That's when I make the second call. 1 1 Link to comment Share on other sites More sharing options...
mayleeman Posted November 10, 2021 #9 Share Posted November 10, 2021 (edited) 3 hours ago, Harrylinden said: I can order my luggage tags to be mailed this morning and it won't let me choose my country? Anyone else have that issue? I even switched browsers and same thing? Very recent thread on this topic. Should be merged. Edited November 10, 2021 by mayleeman Link to comment Share on other sites More sharing options...
Froufie Posted November 10, 2021 #10 Share Posted November 10, 2021 Are you not able to print your tags from your cruise manager/website? Link to comment Share on other sites More sharing options...
Rare go.without.you Posted November 10, 2021 #11 Share Posted November 10, 2021 I had the same issue and then just printed them myself. I have the clear cruise tag holders that you slide the tag inside before tying to your suitcase. 1 Link to comment Share on other sites More sharing options...
SeasideMemories Posted November 10, 2021 #12 Share Posted November 10, 2021 8 hours ago, DCPIV said: Go to the "Already Booked" (upcoming cruises) area of the website, click on "Manage Reservation," click on "Before You Board" (over to the right), and look down a little ways. There should be a button to mail luggage tags at the bottom of all the stuff about luggage tags. That should work and avoid a phone call. This suggestion worked for me last week! 1 Link to comment Share on other sites More sharing options...
ecslady Posted November 11, 2021 #13 Share Posted November 11, 2021 9 hours ago, DCPIV said: Go to the "Already Booked" (upcoming cruises) area of the website, click on "Manage Reservation," click on "Before You Board" (over to the right), and look down a little ways. There should be a button to mail luggage tags at the bottom of all the stuff about luggage tags. That should work and avoid a phone call. This is exactly what I did a few days ago and it worked. 1 Link to comment Share on other sites More sharing options...
mjmagee Posted November 11, 2021 #14 Share Posted November 11, 2021 Had exactly the same problem. Can reach the registration to order the tags and can complete everything except the country field. Will try again tomorrow. Link to comment Share on other sites More sharing options...
Rare DCPIV Posted November 11, 2021 #15 Share Posted November 11, 2021 2 hours ago, SeasideMemories said: This suggestion worked for me last week! 1 hour ago, ecslady said: This is exactly what I did a few days ago and it worked. It worked so well for me that I got two sets of tags. 🤣 1 Link to comment Share on other sites More sharing options...
Rare DCPIV Posted November 11, 2021 #16 Share Posted November 11, 2021 Just now, mjmagee said: Had exactly the same problem. Can reach the registration to order the tags and can complete everything except the country field. Will try again tomorrow. Read above for a solution. Link to comment Share on other sites More sharing options...
Rare Turtles06 Posted November 13, 2021 #17 Share Posted November 13, 2021 On 11/10/2021 at 8:46 PM, DCPIV said: Read above for a solution. That's the workaround I used 9 days ago to request our luggage tags (thanks again for it), and they have just arrived in the mail, confirming that the workaround works! ☺️ 1 1 Link to comment Share on other sites More sharing options...
Purplsmurf Posted November 13, 2021 #18 Share Posted November 13, 2021 On 11/10/2021 at 8:47 AM, DCPIV said: Go to the "Already Booked" (upcoming cruises) area of the website, click on "Manage Reservation," click on "Before You Board" (over to the right), and look down a little ways. There should be a button to mail luggage tags at the bottom of all the stuff about luggage tags. That should work and avoid a phone call. Yes! This is what I had to do and no problems! 2 Link to comment Share on other sites More sharing options...
2theship Posted November 13, 2021 #19 Share Posted November 13, 2021 Thanks for the workaround! I had my doubts but it was magical - of course there was no confirmation but if they don’t arrive in the mail in time, I’ll print them. Thanks again. Link to comment Share on other sites More sharing options...
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