Refund Time on Cancelation of 3 Dinner Package?

[asctony]

I cancelled a 3 Dinner Package on the Oasis because I canceled the cruise.

The cancelation was to my original payment method, my Credit Card. 

How long does that normally take? It has been over 3 weeks.

I did get an email from RCI for my records the same day I canceled.

TIA

[Biker19]

2 minutes ago, asctony said:

How long does that normally take? It has been over 3 weeks.

If cancelled separately from the cruise itself, you should have gotten it back by now - try to call.

[LB_NJ]

It could take a while.  They used to quote up to 45 days.  Not sure they are still saying that.

 

I have had refunds take 5 months with multiple calls.  That is the exception.

[Biker19]

Just now, LB_NJ said:

They used to quote up to 45 days.  Not sure they are still saying that.

The 45 days it typically for the cruise itself - planner purchase refunds are usually 30 days or less.

[asctony]

Thanks You All. I will wait and see as report back when I get it. 

Nothing is done in a timely fashion. LOL Don't be late on making your final payment.

[Wink87]

2 minutes ago, asctony said:

Thanks You All. I will wait and see as report back when I get it. 

Nothing is done in a timely fashion. LOL Don't be late on making your final payment.

I have cancelled and rebooked several shore excursions for my upcoming May Alaska cruise. Refunded shore excursion credits have shown up within 2 weeks.

[CyberTag]

I would call. There was an issue with our recent refund and it took several phone calls.

[Ourusualbeach]

10 hours ago, asctony said:

I cancelled a 3 Dinner Package on the Oasis because I canceled the cruise.

The cancelation was to my original payment method, my Credit Card. 

How long does that normally take? It has been over 3 weeks.

I did get an email from RCI for my records the same day I canceled.

TIA

How long after cancelling the dining package did you cancel the cruise?  Best to wait a full day between the to to make sure the cruise planner refund starts to process.

[Travelling2Some]

1 hour ago, Ourusualbeach said:

How long after cancelling the dining package did you cancel the cruise?  Best to wait a full day between the to to make sure the cruise planner refund starts to process.

This.  Knowing how easily confused Royal is, I canceled the cruise planner items first and waited until the refund for them hit my credit card.  It took under a week.  After that I called and canceled the actual cruise.  I had only paid the (fully refundable) deposit and there was no FCC involved.  It was before final payment so a very simple transaction.  I had the deposit back in about 3 weeks.

[cruzincanuck]

An IT glitch from Royal cancelled my UDP on Dec 27th ( I moved my cruise reservation and purchased the UDP for the new cruise the same day the week before- I should have waited a couple of days to purchase the UDP) .  I called on Jan 10th and was told my CC would be credited within an additional 5 business days.  It was on my CC last Thursday Jan 13th.   So about 10 business days in my case.

 

It is worth giving them a call to get a status.  Hope it gets sorted for you soon 🙂