Rare Hlitner Posted January 25, 2022 #1 Share Posted January 25, 2022 We can not get into the part of our online account that displays our currently booked cruises. When we click on Log In it says we are logged in and then it shows "Processing" at which point it just is in a loop. We can get into our Captain's Circle info (i.e. history). Is anyone else with booked cruises having this problem? Ironically, yesterday we received an e-mail from Princess suggesting we might want to book EZ Air flights for our upcoming cruise. But there is no way to even get to that screen at the moment. Is this an issue with our account or is it the too common Princess web site problems. Hank Link to comment Share on other sites More sharing options...
Steelers36 Posted January 25, 2022 #2 Share Posted January 25, 2022 NP for me. Link to comment Share on other sites More sharing options...
adstz Posted January 25, 2022 #3 Share Posted January 25, 2022 A couple of things to try. Clear your browser history. Try another browser. If you used chrome try firefox. Or any other browser. Sometimes computers just get bogged down with info. Hope this helps. Link to comment Share on other sites More sharing options...
Rare jwattle Posted January 25, 2022 #4 Share Posted January 25, 2022 Ours is doing fine, no issues Link to comment Share on other sites More sharing options...
Rare Hlitner Posted January 25, 2022 Author #5 Share Posted January 25, 2022 Thanks for the responses :). We had cleared our browser history and tried with multiple browsers on several devices. Sounds like there is an issue with just our account. Not eager to spend 20 hours on hold with Princess so will just let it go. Hank Link to comment Share on other sites More sharing options...
CruisinFinsUp Posted January 25, 2022 #6 Share Posted January 25, 2022 I'm finding the Princess website incredibly slow today. I'm trying to check our booking, look for new cruises and it is v e r y s l o w. Unusually so. (checked my pc, rest is super fast) 1 Link to comment Share on other sites More sharing options...
mycruisey Posted January 25, 2022 #7 Share Posted January 25, 2022 Same here. Not working for me. Link to comment Share on other sites More sharing options...
HappilyEverAft-ers Posted January 25, 2022 #8 Share Posted January 25, 2022 It's terribly slow for me today, too. 1 Link to comment Share on other sites More sharing options...
Rare Ombud Posted January 25, 2022 #9 Share Posted January 25, 2022 Yes, but then I did get an email that deposits are 50% off for just 72 hrs, solo voyages still with only 40% surcharge for a few more days, all itineraries included, and another blast about basic fare getting something extra / plus fare getting 6 things?? IT'S BEST SALE EVER (Deleted that as I've got 3 booked) Link to comment Share on other sites More sharing options...
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