VTcruisenut Posted February 18, 2022 #26 Share Posted February 18, 2022 On 2/10/2022 at 9:46 AM, BobbiSox said: Are the casino offers delivered in the regular mail or online? I haven't received an offer of any kind for a very long time. I don't know who to contact to get back on their mailing lists. Thanks for your help. when I called in on a Casino offer the phone message said ALL future promotions will only be via electronic deliver, email. No more flyers or mailing. 1 Link to comment Share on other sites More sharing options...
SDARCH Posted February 18, 2022 #27 Share Posted February 18, 2022 Very strange...I got an email with this offer and I have only been to a ship casino once - on my first cruise 16 years ago. 1 Link to comment Share on other sites More sharing options...
VTcruisenut Posted February 18, 2022 #28 Share Posted February 18, 2022 5 minutes ago, SDARCH said: Very strange...I got an email with this offer and I have only been to a ship casino once - on my first cruise 16 years ago. I got one from Carnival and I haven't been on a Carnival ship since 2005! I know they are Holland America parent company, but still? Link to comment Share on other sites More sharing options...
Shipswap Posted February 19, 2022 #29 Share Posted February 19, 2022 I received the offer as well. I have no understanding of how these things work. Could someone give me a quick overview please? Link to comment Share on other sites More sharing options...
rochelle_s Posted February 19, 2022 #30 Share Posted February 19, 2022 If you are wondering how to book the offer, just call your cruise consultant or Holland America direct and you can book through them. Depending on your offer you will need to pay port fees and taxes and a deposit.The deposit is likely refunded on board, either as OBC or through the casino. Check the details in the fine print of the email you received. Rochelle 1 Link to comment Share on other sites More sharing options...
daisy-mae Posted February 20, 2022 #31 Share Posted February 20, 2022 We just booked our first casino offer. The stateroom is free (obstructed ocean view), but we had to pay the port fees and taxes as well as $250 CDN deposit each that will be refunded in the form of an onboard credit when we sail. Payment in full at time of booking. My offer includes a small amount of casino cash and free drinks while in the casino. Our cruise consultant was able to select the cabin for us (as opposed to booking a "guaranteed cabin"). We are hoping that if this cruise is successful we may receive more offers in the future. Link to comment Share on other sites More sharing options...
DaveOKC Posted February 20, 2022 #32 Share Posted February 20, 2022 20 minutes ago, daisy-mae said: We just booked our first casino offer. The stateroom is free (obstructed ocean view), but we had to pay the port fees and taxes as well as $250 CDN deposit each that will be refunded in the form of an onboard credit when we sail. Payment in full at time of booking. My offer includes a small amount of casino cash and free drinks while in the casino. Our cruise consultant was able to select the cabin for us (as opposed to booking a "guaranteed cabin"). We are hoping that if this cruise is successful we may receive more offers in the future. Thats great that you could select the cabin - normally you can only get a guarantee. What category of ocean view was it (vs the lowest one)? Link to comment Share on other sites More sharing options...
daisy-mae Posted February 20, 2022 #33 Share Posted February 20, 2022 It's a category HH, fully obstructed. I was able to choose the least obstructed (tail end of a lifeboat) so we may be able to see a little scenery. I did ask the cruise planner about an upgrade to a verandah stateroom, which she offered to select for me as well. However, the cost difference was significant and since we had to pay up-front we decided on the least expensive option (guess we are not real gamblers after all...) 2 Link to comment Share on other sites More sharing options...
rodndonna Posted February 20, 2022 #34 Share Posted February 20, 2022 at the risk of hijacking this thread .. I still will - haha. With regards to Shareholder OBC benefit, does anyone know if it is applicable to Casino "Private Rate" bookings? We have booked both a Casino 'Free' room as well as a "Private Rate" booking, and although I plan on sending in the application for both, I believe the 'Free" bookings are not eligible. Not sure about the "Private Rate" though and wondering if anyone knows. Link to comment Share on other sites More sharing options...
DaveOKC Posted February 20, 2022 #35 Share Posted February 20, 2022 42 minutes ago, rodndonna said: at the risk of hijacking this thread .. I still will - haha. With regards to Shareholder OBC benefit, does anyone know if it is applicable to Casino "Private Rate" bookings? We have booked both a Casino 'Free' room as well as a "Private Rate" booking, and although I plan on sending in the application for both, I believe the 'Free" bookings are not eligible. Not sure about the "Private Rate" though and wondering if anyone knows. I have received it with the Private Rate offers many times. Never with the free cabin offer though. 1 Link to comment Share on other sites More sharing options...
lindberg Posted March 14, 2022 #36 Share Posted March 14, 2022 On 2/17/2022 at 6:11 PM, rochelle_s said: Does Holland America give your personal information out to other companies? I got the new offer email today. Just for the heck of it I looked at an outside website to view some of the itineraries. I will attach a photo of how the pricing appeared to me. I forwarded this to my mother, who would have the time to travel and she does not see the Mariner Society pricing. How does this outside company (not HAL) know to offer me this? Even though it is not the exact offer I received from HAL ( a Signature Suite, free play and drinks package)., it is very suspicious that that is how it appears for me and not my mother. This company does have my email address as that is necessary in order to look at their website but I have never booked a cruise with them on any cruise line. Anyone else experienced this? Rochelle I never get emails from HAL with casino offers, in fact I never get promotional emails from HAL at all. But I was on the outside TA website and also saw these $200 prices for Alaska cruises, yet when looking at HAL website I never saw the $200 prices. The prices were more like $600 even when I was logged in. I went ahead and booked four Alaska cruises at the $200 price plus the port charges, paid in full and non refundable. I was able to select the outside obstructed view cabin that I wanted. There was no mention of casino offer or anything when I was talking to the non HAL TA. When I received my booking confirmation it did mention it was a casino offer and non-commissionable. Why would the outside TA want to sell cruises that were non commissionable??? How can I find out if the $200 cruise deposit will be refundable as OBC? There was no mention of this on the booking confirmation. As it is non commissionable, I assume that I do not qualify for the stockholder credit. Is there anyway of seeing on board credit or telling if the $200 non refundable cruise price will be refunded as OBC. Will HAL tell me? Or do I need to go through the outside TA? Does anyone else have any experience booking at the outside TA and receiving these super low prices. Link to comment Share on other sites More sharing options...
lindberg Posted March 14, 2022 #37 Share Posted March 14, 2022 (edited) Duplicate....sorry. Edited March 14, 2022 by lindberg Link to comment Share on other sites More sharing options...
lindberg Posted March 14, 2022 #38 Share Posted March 14, 2022 (edited) Duplicate sorry. Edited March 14, 2022 by lindberg Link to comment Share on other sites More sharing options...
DaveOKC Posted March 14, 2022 #39 Share Posted March 14, 2022 Cannot answer all your questions, but as to not seeing the offers on HAL's website, could it be due to who you are logged in as? When I log in as myself, I do not get the offers, but when I use my DW's account they show up! Of course, she is the gambler, not me. Just a thought. As to the $200 OBC, it shows up on our confirmation from HAL. These casino offers are non-refundable (thus the $200 cost for a "free cabin"), so be sure you want it when you book or at least take the cruise insurance (it is not much since the cost of the cruise is so low). Also, no stockholder credit on a casino OFFER, but you do get it when booking with a casino RATE. Link to comment Share on other sites More sharing options...
kangforpres Posted March 15, 2022 Author #40 Share Posted March 15, 2022 Yes, they all share info with each other. Soon as I book a Casino offer with HAL, I get new offers from RCI and Carnival that same day. -Paul Link to comment Share on other sites More sharing options...
Rare Mary229 Posted March 15, 2022 #41 Share Posted March 15, 2022 On 3/14/2022 at 4:30 PM, DaveOKC said: Cannot answer all your questions, but as to not seeing the offers on HAL's website, could it be due to who you are logged in as? When I log in as myself, I do not get the offers, but when I use my DW's account they show up! Of course, she is the gambler, not me. Just a thought. As to the $200 OBC, it shows up on our confirmation from HAL. These casino offers are non-refundable (thus the $200 cost for a "free cabin"), so be sure you want it when you book or at least take the cruise insurance (it is not much since the cost of the cruise is so low). Also, no stockholder credit on a casino OFFER, but you do get it when booking with a casino RATE. Dave, Remind me again - can I use my OBC in the casino? This is my shareholder OBC. Thank you Link to comment Share on other sites More sharing options...
DaveOKC Posted March 15, 2022 #42 Share Posted March 15, 2022 11 minutes ago, Mary229 said: Dave, Remind me again - can I use my OBC in the casino? This is my shareholder OBC. Thank you Technically you cannot use it if it supplied by HAL (such as the shareholder credit). You can if you purchased the OBC yourself or was gifted it by someone else (such as your TA or a friend). However, on some HAL ships they let this rule slide a bit and let you use it, but I have never found out how to tell if they are going to allow it until after the cruise is over (on my final billing), so I would not count on it. Better off to use it for something else, such as crew incentives, drinks, shore excursions, spa treatments, the shops, etc. I have sometimes used it to purchase airport transfers for after the cruise when all else fails. Link to comment Share on other sites More sharing options...
Rare Mary229 Posted March 15, 2022 #43 Share Posted March 15, 2022 6 minutes ago, DaveOKC said: I have sometimes used it to purchase airport transfers for after the cruise when all else fails. Thanks Dave. That is my usual go to also but I am staying over 10 days. I guess I will be buying armloads of t shirts and perfume for gifts. 😁 Link to comment Share on other sites More sharing options...
rocksteady27 Posted March 15, 2022 #44 Share Posted March 15, 2022 44 minutes ago, Mary229 said: Dave, Remind me again - can I use my OBC in the casino? This is my shareholder OBC. Thank you I’ve used it, most recently on my December cruise. $200 gets added to your shipboard account and if you charge $200 to your room while in the casino, it will go on your folio. The OBC has always been credited in full to my folio so it nets out to zero in this example. Link to comment Share on other sites More sharing options...
waiting2retire Posted March 15, 2022 #45 Share Posted March 15, 2022 I need to gamble more…. I’m doing a 21 day transatlantic with HAL next month. If I make a small donation to the slots ever day, will it put me on the list to get casino offers/rates?? Now that I’m retired, I have both the time and the inclination! 1 Link to comment Share on other sites More sharing options...
DaveOKC Posted March 16, 2022 #46 Share Posted March 16, 2022 2 hours ago, waiting2retire said: I need to gamble more…. I’m doing a 21 day transatlantic with HAL next month. If I make a small donation to the slots ever day, will it put me on the list to get casino offers/rates?? Now that I’m retired, I have both the time and the inclination! I doubt that anyone knows how much you have to gamble to get the casino offers. I suspect that it is based on an average per day play however. IMO, HAL is very generous with their offers, especially now with the low occupancy. Link to comment Share on other sites More sharing options...
Calnev1 Posted March 22, 2022 #47 Share Posted March 22, 2022 The latest casino offer I received expired on March 15. Hoping for another one . . . anyone recieved a new offer since the 15th? Link to comment Share on other sites More sharing options...
kangforpres Posted March 22, 2022 Author #48 Share Posted March 22, 2022 (edited) 1 hour ago, Calnev1 said: The latest casino offer I received expired on March 15. Hoping for another one . . . anyone recieved a new offer since the 15th? I got again the 21 day Panama cruise FLL to Vancouver in April. This cruise also has $50K in casino tournaments on it. Alas I can't go. Already book and RCI Casino Offer to Alaska in early May. Edited March 22, 2022 by kangforpres Link to comment Share on other sites More sharing options...
Laminator Posted March 22, 2022 #49 Share Posted March 22, 2022 1 hour ago, Calnev1 said: The latest casino offer I received expired on March 15. Hoping for another one . . . anyone recieved a new offer since the 15th? That was the last one sent out other than the special event 21 day cruise with the $50,000 tournament prize. I am sure another will be coming this week or next. 1 Link to comment Share on other sites More sharing options...
Calnev1 Posted March 22, 2022 #50 Share Posted March 22, 2022 16 hours ago, Laminator said: That was the last one sent out other than the special event 21 day cruise with the $50,000 tournament prize. I am sure another will be coming this week or next. Sure enough, got the new casino offer in the email this morning!! 1 Link to comment Share on other sites More sharing options...
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