Tampa Bay Irish Posted March 1, 2022 #1 Share Posted March 1, 2022 Found out today that our March 13 Western Caribbean 7 day cruise from Tampa has had a significant itinerary change. We lose Grand Cayman and add Costa Maya. My wife is very disappointed. We love Grand Cayman and we were really looking forward to a return visit to Stingray City. We don’t know much about Costa Maya other than it’s a “manufactured cruise port” by Carnival Cruise Lines. I have several questions. I know that Carnival had nothing to do with this decision (it was the Cayman government’s call) and that Carnival is within their rights to make itinerary changes at any point. Can I expect any compensation from Carnival? Can I attempt to squeeze my Personal Vacation Planner, who is outstanding, for any compensation? What should I ask for? Onboard credit? Free alcohol? A free shore excursion? What does the cruise critic community think about Costa Maya? Any great, can’t miss shore excursions? Carnival has not yet posted their shore excursions for Costa Maya. Thanks. Link to comment Share on other sites More sharing options...
famof4togo Posted March 1, 2022 #2 Share Posted March 1, 2022 (edited) Costa Maya is very primitive....there is an area right off the pier with shops/bars etc but not too much beyond. We did a Carnival jeep ride excursion that included lunch. It was interesting and fun but nothing special. It is not a place I am eager to go back to. We also favor Grand Cayman. Edited March 1, 2022 by famof4togo Link to comment Share on other sites More sharing options...
BossyKat Posted March 1, 2022 #3 Share Posted March 1, 2022 Read your cruise contract. Why does everyone thing they deserve something extra??? 😞 It's been stated many times there will be NO compensation. go on your cruise and have a good time. 2 Link to comment Share on other sites More sharing options...
staceyglow Posted March 1, 2022 #4 Share Posted March 1, 2022 Don't expect any compensation from Carnival. We have done a lot of cruising post-pandemic (seven cruises, with more on the schedule) and itineraries have been changed both pre- and post-embarkation, none of which were under Carnival's control. The situation in Grand Cayman, for example, has been going on for months, and we weren't surprised that it fell off of our itinerary. You simply make the best of it. We did a very nice excursion from Costa Maya through a third-party vendor. It included a trip to Mayan ruins with a very knowledgeable guide, and a meal with a local family where we learned how to make tortillas over a wood fire. It's certainly different than hanging out in Grand Cayman, but we thoroughly enjoyed ourselves. https://www.thenativechoice.com/tours/mayan-experience-tour Link to comment Share on other sites More sharing options...
cruisingguy007 Posted March 1, 2022 #5 Share Posted March 1, 2022 1 minute ago, BossyKat said: Read your cruise contract. Why does everyone thing they deserve something extra??? 😞 It's been stated many times there will be NO compensation. go on your cruise and have a good time. While that may be the fact, it is still disappointing for those who book a trip for certain ports. Many do. Link to comment Share on other sites More sharing options...
staceyglow Posted March 1, 2022 #6 Share Posted March 1, 2022 6 minutes ago, cruisingguy007 said: While that may be the fact, it is still disappointing for those who book a trip for certain ports. Many do. Of course it is disappointing. But port cancellations and changes happen all the time. It happened even before Covid. It's one of the risks one takes when you book a cruise. 2 Link to comment Share on other sites More sharing options...
May1cruiser Posted March 1, 2022 #7 Share Posted March 1, 2022 Yes, and sometimes they cancel during the cruise. We had two different cruises when we had to skip port. Once DR and once Grand Turk. I actually felt really bad for the guest services team. They were getting blasted. I stopped by their desk just to tell them how great of a job they were doing. Carnival wants to keep the itinerary, but stuff happens. At this point, we are lucky the cruise industry survived the shutdown. 1 Link to comment Share on other sites More sharing options...
medianeh Posted March 1, 2022 #8 Share Posted March 1, 2022 We live in NY and booked the Pride out of Baltimore during hurricane season on the Eastern itinerary a few years back. Hurricane Matthew decided we needed to change that up and we ended up with a Port of call in NYC. Then we cruised in circles in the Atlantic for 3 days. Nearly 700 people debarked in NYC. We then had the ship to ourselves. To sum things up, we drove from NY to Baltimore, and cruised back to NY. It ended up being my one of my favorite cruises. 🤣 We cruise for the ships I guess. Lol Link to comment Share on other sites More sharing options...
mondello Posted March 1, 2022 #9 Share Posted March 1, 2022 Some may prefer Costa Maya over Progreso, Nassau, or Bimini. Others have booked Bermuda cruises only to end up switched to a Bahamas cruise. Ship happens. Most on here know of the situation in Grand Cayman, although it may reopen soon. 1 Link to comment Share on other sites More sharing options...
Trueblueky Posted March 13, 2022 #10 Share Posted March 13, 2022 Grand Cayman is open at 40% of previous capacity. If you look at April's Pride sailings, you'll see some go to Grand Cayman while others substitute Costa Maya. I think CCL is doing the best it can under the situation. Link to comment Share on other sites More sharing options...
evandbob Posted March 13, 2022 #11 Share Posted March 13, 2022 Check out a ruins, beach or Marahuel town excursion for your substitute Costa Maya port stop. I'm not personally in favor of staying in the immediate port area, except for a holistic spa therapy activity that's sited there. No compensation for change in itinerary though. Sometimes Cayman gets cancelled due to tide or windy conditions as well. Carnival and other lines have had to pay penalties for their ships anchor lines damaging coral reefs while at tender. Link to comment Share on other sites More sharing options...
80sGal Posted March 14, 2022 #12 Share Posted March 14, 2022 Pre-Covid, we took the Carnival Chacchoben Mayan Ruins excursion. I really enjoyed it! If you are interested in that type of cruise-sponsored activity, this is a good way to spend your time in Port. 1 Link to comment Share on other sites More sharing options...
K&RCurt Posted March 14, 2022 #13 Share Posted March 14, 2022 We have been to Costa Maya and you are correct, the port area is a manufactured tourist trap. Nevertheless, we had a great a great time on a private tour of the Chacchoben ruins wich also included a fabulous lunch at a private home owned by Mayan decendants. It was FAR less than the Carnival tour, only 6 people in a van, got to the ruins before the bus loads from the cruise line and we had a private guide through the whole thing. 1 Link to comment Share on other sites More sharing options...
Trueblueky Posted March 14, 2022 #14 Share Posted March 14, 2022 7 hours ago, K&RCurt said: We have been to Costa Maya and you are correct, the port area is a manufactured tourist trap. Nevertheless, we had a great a great time on a private tour of the Chacchoben ruins wich also included a fabulous lunch at a private home owned by Mayan decendants. It was FAR less than the Carnival tour, only 6 people in a van, got to the ruins before the bus loads from the cruise line and we had a private guide through the whole thing. Native Choice? We used them and thought they were great. Link to comment Share on other sites More sharing options...
K&RCurt Posted March 15, 2022 #15 Share Posted March 15, 2022 14 hours ago, Trueblueky said: Native Choice? We used them and thought they were great. Yes! Diego Mex was our guide. I wasn't sure if it was OK to mention the provider. 1 Link to comment Share on other sites More sharing options...
Trueblueky Posted March 15, 2022 #16 Share Posted March 15, 2022 22 minutes ago, K&RCurt said: Yes! Diego Mex was our guide. I wasn't sure if it was OK to mention the provider. If it's a rule, it's a silly rule. We mention the cruise companies. Why not the local companies? 1 Link to comment Share on other sites More sharing options...
JT1962 Posted March 15, 2022 #17 Share Posted March 15, 2022 (edited) Costa Maya is one of our favorite ports and we prefer it over Grand Cayman. No tenders required and more to do - Mayan Ruins, Bacalar Lagoon, snorkeling, diving, catamaran sails, nice beach clubs, etc. . Check Native Choice Tours for Mayan Ruins & the Bacalar Lagoon. Maya Chan is a great all-inclusive beach day. Edited March 15, 2022 by JT1962 2 Link to comment Share on other sites More sharing options...
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