Barbara60 Posted March 19, 2022 #1 Share Posted March 19, 2022 I was trying to complete mine online but it won't let me add email, country of residence, address and Captain's Club #. Ideas? My husband's name has a check mark beside but my name does not. Link to comment Share on other sites More sharing options...
jelayne Posted March 19, 2022 #2 Share Posted March 19, 2022 Are you using the app? I didn’t have to add captains club number but I just went to look at checkin for our upcoming which I completed 2 weeks ago and there is no Check In link. I the past they have don’t updates and fixes to the systems on weekends so I never do anything important online over the week end. Link to comment Share on other sites More sharing options...
schittenden Posted March 19, 2022 #3 Share Posted March 19, 2022 This never works on the site for me. For both our cruise last August and the one in a few weeks, I could not update my wife's information on the website. It still let me check her in though, so I think it's a hiccup. May have something to do with the cruises being comped through URComped/Blue Chip Club, but I don't know. Link to comment Share on other sites More sharing options...
Rare ORV Posted March 19, 2022 #4 Share Posted March 19, 2022 17 minutes ago, schittenden said: May have something to do with the cruises being comped through URComped/Blue Chip Club, but I don't know. Nope, mine does it also but it's a regular ol paid cruise. Link to comment Share on other sites More sharing options...
schittenden Posted March 19, 2022 #5 Share Posted March 19, 2022 12 minutes ago, ORV said: Nope, mine does it also but it's a regular ol paid cruise. So, just poor web design then. 🙂 Link to comment Share on other sites More sharing options...
Rare ORV Posted March 19, 2022 #6 Share Posted March 19, 2022 1 minute ago, schittenden said: So, just poor web design then. 🙂 I guess you haven't been cruising Celebrity very long huh? Their website will make you pull your hair out. Link to comment Share on other sites More sharing options...
schittenden Posted March 19, 2022 #7 Share Posted March 19, 2022 Just now, ORV said: I guess you haven't been cruising Celebrity very long huh? Their website will make you pull your hair out. It drives me nuts all the time. The fact then when I look at an excursion and then go back to the list of excursions, it undoes my filter selections drives me totally nuts. The mobile version's location of the menu is awful. I have to say though, this seems to be a problem with other lines as well. My first cruise was actually on Celebrity in 2009. It was 2021 before we sailed Celebrity again, not because we didn't enjoy it, but because we kept getting free cruises from other lines. 1 Link to comment Share on other sites More sharing options...
Redtravel Posted March 19, 2022 #8 Share Posted March 19, 2022 Have same problem. Website needs help. Asking for info that they already have makes no sense. Link to comment Share on other sites More sharing options...
Rare ORV Posted March 19, 2022 #9 Share Posted March 19, 2022 Yep, especially fun when trying to shop for a cruise. Unbelievable how hard they can make it. Of course they do know when you've been looking at something and send you an email that you didn't finish the booking. How about putting that time and technology into making the basics work right? Link to comment Share on other sites More sharing options...
RTShaker Posted March 20, 2022 #10 Share Posted March 20, 2022 5 hours ago, ORV said: ... How about putting that time and technology into making the basics work right? You can't be serious...🤣 Link to comment Share on other sites More sharing options...
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