allmotormark Posted April 20, 2022 #1 Share Posted April 20, 2022 Can anyone recommend any insurance you have used that is accepted by Msc? Link to comment Share on other sites More sharing options...
HappyInVan Posted April 20, 2022 #2 Share Posted April 20, 2022 Same problem here. TuGo won't accept my application for medical insurance. Looks like its because of my age; >65. ?? Link to comment Share on other sites More sharing options...
gmbhardy Posted April 20, 2022 #3 Share Posted April 20, 2022 19 hours ago, HappyInVan said: Same problem here. TuGo won't accept my application for medical insurance. Looks like its because of my age; >65. ?? I had previously purchased Ontario Blue Cross medical insurance which provides COVID coverage, but I had to buy TuGo for trip cancellation/interruption insurance. The TuGo website wouldn’t allow me to purchase medical insurance because I’m 68. 1 Link to comment Share on other sites More sharing options...
heathriel Posted April 22, 2022 #4 Share Posted April 22, 2022 I’m having the same issue as an American — pretty much all the insurance they sell here doesn’t list Covid on the plan, even though it covers all the things (and more.). I found this which is reasonable (the last option is for non- us residents traveling outside the us). https://www.trawickinternational.com/travel-insurance-plans/international-travel-medical-insurance-for-outside-the-usa/ 1 Link to comment Share on other sites More sharing options...
DoubleSix Posted April 22, 2022 #5 Share Posted April 22, 2022 I haven't purchased insurance yet, as my cruise is not until next year. However, Manulife's website says that now that the travel advisory has been lifted all of their interruption/cancellation packages will cover you if you test positive for COVID 19 if you are fully vaccinated. However, their actual policy wording doesn't specify COVID. See here - https://www.manulife.ca/page/covid-19-statement.html. So I wonder if MSC will accept this summary page as confirmation. Link to comment Share on other sites More sharing options...
marcoigna Posted April 22, 2022 #6 Share Posted April 22, 2022 2 hours ago, DoubleSix said: I haven't purchased insurance yet, as my cruise is not until next year. However, Manulife's website says that now that the travel advisory has been lifted all of their interruption/cancellation packages will cover you if you test positive for COVID 19 if you are fully vaccinated. However, their actual policy wording doesn't specify COVID. See here - https://www.manulife.ca/page/covid-19-statement.html. So I wonder if MSC will accept this summary page as confirmation. You can get a letter from Manulife with ur policy number on it stating full COVID insurance included. 1 Link to comment Share on other sites More sharing options...
allmotormark Posted April 22, 2022 Author #7 Share Posted April 22, 2022 I would just like to know how hard they check. All the insurances I find cover it but the policy’s don’t say Covid 19 at all but all the faq’s say they cover what needs to be covered due to Covid 19 Link to comment Share on other sites More sharing options...
oilsand Posted April 23, 2022 #8 Share Posted April 23, 2022 Having recently returned from a MSC cruise starting in Dubai ,was refused boarding to the ship even with all the TUGO coverage ( as outlined by MSC ) Link to comment Share on other sites More sharing options...
mondsd Posted April 23, 2022 #9 Share Posted April 23, 2022 2 hours ago, oilsand said: Having recently returned from a MSC cruise starting in Dubai ,was refused boarding to the ship even with all the TUGO coverage ( as outlined by MSC ) Why were you denied boarding? what did they say? I'm planning on going on a cruise from Dubai on Saturday so now you have me a little worried. Link to comment Share on other sites More sharing options...
allmotormark Posted April 23, 2022 Author #10 Share Posted April 23, 2022 (edited) 2 hours ago, oilsand said: Having recently returned from a MSC cruise starting in Dubai ,was refused boarding to the ship even with all the TUGO coverage ( as outlined by MSC ) yes please share what happened. Edited April 23, 2022 by allmotormark Link to comment Share on other sites More sharing options...
DoubleSix Posted April 23, 2022 #11 Share Posted April 23, 2022 3 hours ago, oilsand said: Having recently returned from a MSC cruise starting in Dubai ,was refused boarding to the ship even with all the TUGO coverage ( as outlined by MSC ) You can't make a statement like this and not provide us with details! 😩 Please let us know MSC's reason for denying you boarding? Link to comment Share on other sites More sharing options...
HappyInVan Posted April 23, 2022 #12 Share Posted April 23, 2022 This is ridiculous. Just cancelled MSC cruise for August. Plenty of alternatives without the hassles. Thank YOu MSC. 😒 Link to comment Share on other sites More sharing options...
oilsand Posted April 24, 2022 #13 Share Posted April 24, 2022 I was told that i did not have covid insurance, so they refursed boarding. Tugo had assured me that i did when i purchased their 2 policies After much discussion they decided they could sell me another policy at the dock. Currently under investigation by MSC and also TUGO Link to comment Share on other sites More sharing options...
xcell Posted April 24, 2022 #14 Share Posted April 24, 2022 52 minutes ago, oilsand said: I was told that i did not have covid insurance, so they refursed boarding. Tugo had assured me that i did when i purchased their 2 policies After much discussion they decided they could sell me another policy at the dock. Currently under investigation by MSC and also TUGO Did you bring the policy with all the info? Link to comment Share on other sites More sharing options...
HappyInVan Posted April 24, 2022 #15 Share Posted April 24, 2022 1 hour ago, oilsand said: I was told that i did not have covid insurance, so they refursed boarding. Tugo had assured me that i did when i purchased their 2 policies After much discussion they decided they could sell me another policy at the dock. Currently under investigation by MSC and also TUGO Sounds silly. MSC should have offered insurance to all pax. Then, use an underwriter to re-insure the risk. Link to comment Share on other sites More sharing options...
marcoigna Posted April 24, 2022 #16 Share Posted April 24, 2022 On 4/22/2022 at 7:30 PM, allmotormark said: I would just like to know how hard they check. All the insurances I find cover it but the policy’s don’t say Covid 19 at all but all the faq’s say they cover what needs to be covered due to Covid 19 Even the Tugo does not list Link to comment Share on other sites More sharing options...
marcoigna Posted April 24, 2022 #17 Share Posted April 24, 2022 6 hours ago, oilsand said: I was told that i did not have covid insurance, so they refursed boarding. Tugo had assured me that i did when i purchased their 2 policies After much discussion they decided they could sell me another policy at the dock. Currently under investigation by MSC and also TUGO so then I assumed u bought their insurance and boarded the ship. Crazy. Link to comment Share on other sites More sharing options...
oilsand Posted April 24, 2022 #18 Share Posted April 24, 2022 Of course , i had all the policies supplied by TUGO. They seemed to say their was no reference to Covid After 17 hours traveling from canada , I was stuck with few choices I purchased a policy offered at the dock and boarded my cruise Link to comment Share on other sites More sharing options...
ken_ll Posted April 25, 2022 #19 Share Posted April 25, 2022 17 hours ago, oilsand said: I purchased a policy offered at the dock and boarded my cruise oilsand, thanks for the update using TUGO. The policy at the dock, is this regularly offered by MSC through TUGO or a US insurer? Would it be possible to comment on a price range for this at dock? Link to comment Share on other sites More sharing options...
gmbhardy Posted April 25, 2022 #20 Share Posted April 25, 2022 I’m on the Seashore in the YC right now. Checked in for the cruise on Saturday and was not asked for any proof of insurance. Go figure. 1 Link to comment Share on other sites More sharing options...
oilsand Posted April 25, 2022 #21 Share Posted April 25, 2022 Sorry cannot answer your questions i assume it was a policy made available by MSC corp ( not tugo or US supplier ) i no longer have paperwork regarding the policy ( it was stolen later in my trip ) ) I paid about $ 100 US dollars and was relieved to get on the ship Link to comment Share on other sites More sharing options...
Saskmomof4 Posted April 25, 2022 #22 Share Posted April 25, 2022 I was on the Seashore from the 16th to the 23rd and made sure I had insurance - in fact probably went a bit overboard. Anyway, they did not even ask me for proof of any insurance policy! Not sure if you will get asked or not but if you do - could you not just purchase some on the spot? Tracey Link to comment Share on other sites More sharing options...
marcoigna Posted April 26, 2022 #23 Share Posted April 26, 2022 20 hours ago, Saskmomof4 said: I was on the Seashore from the 16th to the 23rd and made sure I had insurance - in fact probably went a bit overboard. Anyway, they did not even ask me for proof of any insurance policy! Not sure if you will get asked or not but if you do - could you not just purchase some on the spot? Tracey what insurance did you have if i may ask? Link to comment Share on other sites More sharing options...
marcoigna Posted April 26, 2022 #24 Share Posted April 26, 2022 On 4/25/2022 at 12:18 PM, gmbhardy said: I’m on the Seashore in the YC right now. Checked in for the cruise on Saturday and was not asked for any proof of insurance. Go figure. what insurance company did you buy from? Link to comment Share on other sites More sharing options...
gmbhardy Posted April 26, 2022 #25 Share Posted April 26, 2022 3 hours ago, marcoigna said: what insurance company did you buy from? Blue Cross for medical and Tugo for trip cancellation/interruption. Link to comment Share on other sites More sharing options...
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