cruise101 Posted June 6, 2022 #1 Share Posted June 6, 2022 Good afternoon: I would like to access details of my FCC - when they were created, what was used and what is the balance left. I tried to search the X website but was unable to locate how I could access this info. Thanks in advance for your responses. Your assistance is much appreciated. Link to comment Share on other sites More sharing options...
Arizona Wildcat Posted June 6, 2022 #2 Share Posted June 6, 2022 You would need to call them. Probably more than once depending on how complicated your situation. I have never seen my account information available on line and resorted to writing down the details as FCCs were issued and used using paper and pencil. Each time a FCC was issued I recorded the details. Similar to keeping track of a checking account IMO. Link to comment Share on other sites More sharing options...
cruise101 Posted June 6, 2022 Author #3 Share Posted June 6, 2022 Many thanks Arizona Wildcat for your speedy response. Much appreciated. Link to comment Share on other sites More sharing options...
TeeRick Posted June 7, 2022 #4 Share Posted June 7, 2022 It is frustrating nonsense that Celebrity does not list our FCC's in our online accounts. 4 Link to comment Share on other sites More sharing options...
Rare DCPIV Posted June 7, 2022 #5 Share Posted June 7, 2022 15 hours ago, cruise101 said: Good afternoon: I would like to access details of my FCC - when they were created, what was used and what is the balance left. I tried to search the X website but was unable to locate how I could access this info. Thanks in advance for your responses. Your assistance is much appreciated. You may very well have received an email with your FCC information on it. Still something of a pain, but it's there. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted June 7, 2022 #6 Share Posted June 7, 2022 The detailed information on OBC's can only be looked up by an Agent or Celbrity. On the other hand you can go into Cruise Planner and the amount NR OBC will be shown top right line. There is a button next to that for Order History which will show you line by line of anything you have spent for Specialty Dining, Excursions etc. Agent Refundable OBC are not shown or applied until first or second day of cruise. My agent actually breaks it down in the comment section of the agencies invoice. I keep track of it myself on a spreadsheet from time of booking through application of things like Price Reductions and Stockholders Credit. It has always matched. Link to comment Share on other sites More sharing options...
jagoffee Posted June 9, 2022 #7 Share Posted June 9, 2022 On 6/7/2022 at 7:08 AM, TeeRick said: It is frustrating nonsense that Celebrity does not list our FCC's in our online accounts. I agree. Princess shows all open FCC’s on line with the expiration date. 1 Link to comment Share on other sites More sharing options...
kmtoner Posted June 9, 2022 #8 Share Posted June 9, 2022 On 6/7/2022 at 8:08 AM, TeeRick said: It is frustrating nonsense that Celebrity does not list our FCC's in our online accounts. Windstar also does not report FCCs online. My digital FCC certificates arrived via email today. I guess I'll print and hold onto them like bearer bonds. Link to comment Share on other sites More sharing options...
Silkroad Posted June 9, 2022 #9 Share Posted June 9, 2022 On 6/7/2022 at 8:08 AM, TeeRick said: It is frustrating nonsense that Celebrity does not list our FCC's in our online accounts. Yes it is. Especially when my TA refused to obtain my latest FCC numbers for me. In the past, she had forwarded the FCC numbers to me once she’d received them. This time I was told to contact Celebrity myself. Three hours and four different reps later, I had my certificate numbers. (Needless to say, I’m looking for a new TA!) All of us - including Celebrity reps and TAs) would save so much time if Celebrity would simply post our FCC numbers on our accounts. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now