Changing booking to ‘cruise only’ from ‘always included’

[JanThe1st]

Is it possible to change a booking to ‘cruise only’ from ‘always included’ under the Best Price/Offer Guarantee policy or does it have to be like for like?
 

I made the original booking directly with Celebrity for a cruise on 10th Sept from Southampton. Over the last couple of weeks they have introduced a ‘cruise only’ option.

 

The booking was made during Cruise with Confidence and the final payment is due on 2nd July.

[emmas gran]

It is maybe best to contact Celebrity direct as you will get different answers here

[Ipeeinthepools]

3 hours ago, emmas gran said:

It is maybe best to contact Celebrity direct as you will get different answers here

 

You could say that about almost any question.

[gerelmx]

Yes at the current prices and promotion

[the penguins]

8 hours ago, JanThe1st said:

Is it possible to change a booking to ‘cruise only’ from ‘always included’ under the Best Price/Offer Guarantee policy or does it have to be like for like?
 

I made the original booking directly with Celebrity for a cruise on 10th Sept from Southampton. Over the last couple of weeks they have introduced a ‘cruise only’ option.

 

The booking was made during Cruise with Confidence and the final payment is due on 2nd July.

I asked about this on Silhouette in May and was told yes on any cruise departing after 2 June that has "cruise only" pricing which is practically every cruise. Not applicable to Aqua and above.

[Jim_Iain]

I've done it before and all you have to do is call Celebrity if booked with them or your agent.

 

Possible downside is that the price will change to the current price and perks may change to what is currently being offered.     I've usually done it with a paid upgrade or in conjunction with a price drop.

[Dancing Shoes]

I did it and saved $746 on our upcoming Caribbean trip April 2023.  I was on hold for 1 hour and 50 mins.  Be sure and tell them you are wanting to reprice at the cruise only rate.  My original booking went down in price with this current promo, and I had to wait while the rep repriced that too.  

Edited June 18, 2022 by Dancing Shoes

[SbbquilterUT]

Not sure of the rules for non-US cruisers so the only reality is calling Celebrity.

[Jim_Iain]

Good point.  Didn't think about the OP being from UK.   My understanding is the rules are different.   I suggested a similar change to a friend in Australia and he was denied.

[Purplsmurf]

We tried changing our daughter’s booking from AI to Elevate and were told that we couldn’t do it.

[the penguins]

15 hours ago, SbbquilterUT said:

Not sure of the rules for non-US cruisers so the only reality is calling Celebrity.

See post 5 above - we are UK citizens.

[the penguins]

15 hours ago, Jim_Iain said:

Good point.  Didn't think about the OP being from UK.   My understanding is the rules are different.   I suggested a similar change to a friend in Australia and he was denied.

Australia and NZ are different as their prices include tips which cannot be removed or as Celebrity puts " tips not required".