UKYgirl Posted August 16, 2022 #1 Share Posted August 16, 2022 (edited) I’m new to celebrity and I booked online on Celebrity’s website. But I need a Celebrity agent that knows what they are doing….I want to book more cruises :))) if this isn’t allowed, please delete…. I just read another post and it said it’s not allowed to ask for advice on an agent?? I just don’t know!! Edited August 16, 2022 by UKYgirl Link to comment Share on other sites More sharing options...
Oceangoer2 Posted August 16, 2022 #2 Share Posted August 16, 2022 Are you looking for a travel agent or a Celebrity agent? Can't ask for advice for a TA, but call Celebrity and ask them to assign a personal agent to you. Most don't book directly online for obvious reasons. Link to comment Share on other sites More sharing options...
UKYgirl Posted August 16, 2022 Author #3 Share Posted August 16, 2022 Thanks Oceangoer2….. I want a Celebrity agent 🙂. I will never book online again!! Link to comment Share on other sites More sharing options...
Rare Stem to Stern Posted August 16, 2022 #4 Share Posted August 16, 2022 48 minutes ago, UKYgirl said: Thanks Oceangoer2….. I want a Celebrity agent 🙂. I will never book online again!! Are you calling 1-888-751-7804? If this is about the promo code, explain the purpose of your call to the agent that answers. You should be connected with someone in "customer outreach" that can help you resolve your situation. I called yesterday and was assisted by a very polite and professional representative. Link to comment Share on other sites More sharing options...
TrulyBlonde Posted August 16, 2022 #5 Share Posted August 16, 2022 1 hour ago, UKYgirl said: I’m new to celebrity and I booked online on Celebrity’s website. But I need a Celebrity agent that knows what they are doing….I want to book more cruises :))) if this isn’t allowed, please delete…. I just read another post and it said it’s not allowed to ask for advice on an agent?? I just don’t know!! Alejandro is an excellent Celebrity agent. He is in Miami. The best. Link to comment Share on other sites More sharing options...
omeinv Posted August 16, 2022 #6 Share Posted August 16, 2022 (edited) If you want a Celebrity Certified Vacation Planner, that number is 888-307-8413, then option 3. Once you have an assigned CVP, you'll use option 2, and enter their extension; so make sure you note your agent's extension number. Also ask for your agent's email address. I have equally good results calling my agent and emailing her. Harris Denver, CO Edited August 16, 2022 by omeinv 1 Link to comment Share on other sites More sharing options...
Rare hcat Posted August 16, 2022 #7 Share Posted August 16, 2022 27 minutes ago, TrulyBlonde said: Alejandro is an excellent Celebrity agent. He is in Miami. The best. Agree.... but so are many others. We deal with whoever we connect with. If not helpful we do not book and call again later. We research on line but book with a Celeb Vac Planner,..they often know abt deals, cabins etc. For intnl cruises with airline, hotel, and other plans needed, we would use a full service local trvl agent.... 2 Link to comment Share on other sites More sharing options...
Algebralovr Posted August 16, 2022 #8 Share Posted August 16, 2022 I've got a great CVP named Traci. They have adjusted how they are reached by phone now, though. Mine has a direct number now. Link to comment Share on other sites More sharing options...
MarinerAlex Posted August 16, 2022 #9 Share Posted August 16, 2022 Curious, are these CVP's external travel agents or Celebrity employees? Would they offer any of the discounts / other benefits one would get with booking with 3rd party travel agents? Link to comment Share on other sites More sharing options...
omeinv Posted August 16, 2022 #10 Share Posted August 16, 2022 21 minutes ago, MarinerAlex said: Curious, are these CVP's external travel agents or Celebrity employees? Would they offer any of the discounts / other benefits one would get with booking with 3rd party travel agents? CVPs are Celebrity employees, not travel agents. Harris Denver, CO 2 Link to comment Share on other sites More sharing options...
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