Destination Concierge vs Future Cruise Consultant?

[chrismch]

In reviewing the deck plans, I saw separate locations for Destination Concierge and Shore excursions and then a place for Captain's Club and one for  Future Cruise Consultant. What services do each of these desks provide? To me they sound overlapping.

[cruisestitch]

Future Cruise—sell cruises

 

captain’s Club — coordinate CC parties and events, answer questions about the program, help passengers check out their points and tier totals

shore excursions — answer questions and book shorex 

 

destination concierge — book bespoke experiences, small group and individualized  shore experiences, 

 

[WestLakeGirl]

The Future Cruise office is where you will go to book a new cruise

 

The Shore Excursion Desk is where you go to book shore excursions, or cancel shore excursions previously booked

 

The Captain’s Club Host or Hostess works in a team with the other Concierges coordinating Captain’s Club events during the cruise.  If you have a question about Captain’s Club points, reciprocity with Royal Crown and Anchor, and the loyalty program in general, go there

 

if you want ti book a private tour in any port, see the Destination Concierge

[WrittenOnYourHeart]

When I was on Edge, the Destination Concierge also helped with booking excursions for a future cruise as a special discount was offered if you booked them for a cruise booked onboard while on board.