ArriveCAN question

[sunlover2]

We already filled out our arriveCAN info but also was reading that we need to resubmit again 72 hours prior to getting to Canada. is this correct? It's my first time cruising to Canada so apologies if this has been asked already. Thank you!

[rjrpar]

5 minutes ago, sunlover2 said:

We already filled out our arriveCAN info but also was reading that we need to resubmit again 72 hours prior to getting to Canada. is this correct? It's my first time cruising to Canada so apologies if this has been asked already. Thank you!

No

[d9704011]

10 minutes ago, sunlover2 said:

We already filled out our arriveCAN info but also was reading that we need to resubmit again 72 hours prior to getting to Canada. is this correct? It's my first time cruising to Canada so apologies if this has been asked already. Thank you!

You're OK for ArriveCAN.  Did you make arrangements for a pre-embarkation covid test?

[sunlover2]

15 minutes ago, d9704011 said:

You're OK for ArriveCAN.  Did you make arrangements for a pre-embarkation covid test?

Yes. It's tomorrow and we sail on Sept 1st. Thank you

[Janet524]

I'm confused about this ArriveCAN.   Is it required only for cruises departing from a Canadian port or is it required for any stop in Canada.  We will be porting in St. John, NB on our October cruise and I would appreciate any information.  Thanks.

[davekathy]

5 minutes ago, Janet524 said:

I'm confused about this ArriveCAN.   Is it required only for cruises departing from a Canadian port or is it required for any stop in Canada.  We will be porting in St. John, NB on our October cruise and I would appreciate any information.  Thanks.

Your first Canada stop/port. 

Edited August 29, 2022 by davekathy

[reallyitsmema]

7 minutes ago, Janet524 said:

I'm confused about this ArriveCAN.   Is it required only for cruises departing from a Canadian port or is it required for any stop in Canada.  We will be porting in St. John, NB on our October cruise and I would appreciate any information.  Thanks.

 

It is required for any cruise that originates in Canada or stops in Canada.  You have to complete the information in the app 72 hours prior to your cruise.  It is easy to do, you will choose marine travel, input your passport information and answer a couple of questions.  It will give you a QR code once it is completed.

[Ret MP]

We just got back form Windsor, Canada last night (car trip too Caesar's Casino).  Even though we already had an account set up from a cruise we took back in May to Alaska, we just had to update our port of entry and date of entry, within 72 hours prior of entry.  All of our basic information, including "Jab" cards and passports were already there.  After the short update, we just had to "SUBMIT" and it was all done.  An email arrived within a few minutes.  All went well.

[Ret MP]

2 minutes ago, reallyitsmema said:

 

It is required for any cruise that originates in Canada or stops in Canada.  You have to complete the information in the app 72 hours prior to your cruise.  It is easy to do, you will choose marine travel, input your passport information and answer a couple of questions.  It will give you a QR code once it is completed.

YEP!

 

https://www.canada.ca/en/border-services-agency/services/arrivecan.html

 

How to use ArriveCAN

Who needs to use ArriveCAN

All travellers, with limited exceptions, whether entering Canada by air, land, rail or marine vessel, must use ArriveCAN unless you're exempt from this requirement due to an accessibility need.

You'll need to submit your information within 72 hours:

• before your arrival in Canada
• and/or before boarding a cruise ship destined for Canada

 

 

[DaKahuna]

17 minutes ago, Janet524 said:

I'm confused about this ArriveCAN.   Is it required only for cruises departing from a Canadian port or is it required for any stop in Canada.  We will be porting in St. John, NB on our October cruise and I would appreciate any information.  Thanks.

 

 Any cruise that makes a port call in Canada. 

 

[Janet524]

Thanks for the information.  I hope this isn't as much of a hassle as getting the Bermuda travel authorization earlier this year.  

[Ret MP]

Just now, Janet524 said:

Thanks for the information.  I hope this isn't as much of a hassle as getting the Bermuda travel authorization earlier this year.  

Not even close and no $40.00 non-refundable "Application Fee".   I don't like the whole ArriveCan concept.  But, it isn't a hassle as long as you have a good device to scan with.

[Moon Orchid]

Good morning, so if  we fly to Vancouver on Saturday October 1st and boarding the ship on October 3, can we do ArriveCAN on Friday?  Sorry I am so confused with this 72 hours things 😊

[StrikeEagle]

Our family  have 3 people.   Do we need to create 3 separate accounts or can I create one account and add family members to it.  Thanks

[Ret MP]

1 minute ago, Moon Orchid said:

Good morning, so if  we fly to Vancouver on Saturday October 1st and boarding the ship on October 3, can we do ArriveCAN on Friday?  Sorry I am so confused with this 72 hours things 😊

Hours of operation

7 am to 8 pm ET, 7 days a week.

On statutory holidays, calls are answered between 8 am and 8 pm ET.

Contact information

Services are offered in English and French.

• Telephone: 1-833-283-7403 (toll-free from Canada or the U.S)
• Teletypewriter (TTY): 1-800-465-7735 (Canada and U.S. only)
• From outside Canada or the U.S.: 613-954-8485

[Seville2Cabo]

4 minutes ago, StrikeEagle said:

Our family  have 3 people.   Do we need to create 3 separate accounts or can I create one account and add family members to it.  Thanks

One account, but have to add all three family members 

[Ret MP]

4 minutes ago, Ret MP said:

Hours of operation

7 am to 8 pm ET, 7 days a week.

On statutory holidays, calls are answered between 8 am and 8 pm ET.

Contact information

Services are offered in English and French.

• Telephone: 1-833-283-7403 (toll-free from Canada or the U.S)
• Teletypewriter (TTY): 1-800-465-7735 (Canada and U.S. only)
• From outside Canada or the U.S.: 613-954-8485

You will obviously have to do the arrive Canada thing within 72 hours of boarding the aircraft flying to Canada.  After that, I'm not sure.  That's why I posted their contact phone number.

[reallyitsmema]

6 minutes ago, Moon Orchid said:

Good morning, so if  we fly to Vancouver on Saturday October 1st and boarding the ship on October 3, can we do ArriveCAN on Friday?  Sorry I am so confused with this 72 hours things 😊

 

Yes, you can do it Friday.  You can do most of it prior to then and just do the final part 72 hours prior.

 

4 minutes ago, Ret MP said:

Hours of operation

7 am to 8 pm ET, 7 days a week.

On statutory holidays, calls are answered between 8 am and 8 pm ET.

Contact information

Services are offered in English and French.

• Telephone: 1-833-283-7403 (toll-free from Canada or the U.S)
• Teletypewriter (TTY): 1-800-465-7735 (Canada and U.S. only)
• From outside Canada or the U.S.: 613-954-8485

 

Those hours are for if you need to speak to someone.  You can do the app 24/7.

[Seville2Cabo]

1 hour ago, sunlover2 said:

We already filled out our arriveCAN info but also was reading that we need to resubmit again 72 hours prior to getting to Canada. is this correct? It's my first time cruising to Canada so apologies if this has been asked already. Thank you!

There are 2 parts.  First you upload your vaccine info and fill out the names of people you want in the account.  You can do this at any time.  Then, 72 hours (not 3 days) before your flight, you fill out the form for the specific flight and those people on your account that will be traveling.  

[Seville2Cabo]

Aslo, FYI - due to weather, our flight was canceled and we had to take another flight.  No issue canceling one pass and doing another for a different flight and time.  Took less than 3 minutes in the airport waiting to board.

 

We did NOT need another pass to board our cruise as the cruise did not visit any Canadian ports and did not return to Canada

[DaKahuna]

42 minutes ago, Moon Orchid said:

Good morning, so if  we fly to Vancouver on Saturday October 1st and boarding the ship on October 3, can we do ArriveCAN on Friday?  Sorry I am so confused with this 72 hours things 😊

 It is 72 hours before arrival in Canada if traveling by air. 
So you can complete your ArriveCAN documentation as early as Wednesday for a Saturday arrival. 

 

If arriving in Canada via a cruise ship, you can do it 72 hours before the ship's sailing date.  

 

As an example, we are departing today from Seattle and will be arriving at Vancouver on Sunday, September 4th.  We completed our ArriveCAN last week.  

 

[H2Oregon]

If you happen to submit your Arrive Can earlier that 72 hours you will just get a reminder to wail until you are within the 72 hours and resubmit.

[DaKahuna]

5 minutes ago, H2Oregon said:

If you happen to submit your Arrive Can earlier that 72 hours you will just get a reminder to wail until you are within the 72 hours and resubmit.

 

 When you complete the form it ask you questions about your dates, for example we were asked for our ship's sailing date and we could not select the date until it appeared on the form.  So I do not believe it is possible to submit it too early. 

 

[d9704011]

5 hours ago, sunlover2 said:

Yes. It's tomorrow and we sail on Sept 1st. Thank you

Have a great time!

[sunlover2]

2 hours ago, d9704011 said:

Have a great time!

Thank you!