Alcoholic beverages

[Caroldoll]

Are they included in suites?  Sky Suite to be exact.  Excuse my stupidity, I have not been on Celebrity for some time.

[Alakegirl]

Drinks in the Retreat are included.  Elsewhere throughout the ship, they are not unless you purchased a beverage package.

[cruisestitch]

Usually suites are “all inclusive” but if not (For instance if you are on a blue chip club booking) you would need to buy a beverage package.  What does your booking confirmation say?

[Caroldoll]

5 hours ago, cruisestitch said:

Usually suites are “all inclusive” but if not (For instance if you are on a blue chip club booking) you would need to buy a beverage package.  What does your booking confirmation say?

I will look.  I have not noticed.  Thanks. 

[Guindalf]

As a standard booking, Sky Suites come with the Premium. drinks package included along with streaming Wi-FI, tips and OBC. There are exceptions, so it's best to check if you booked through Blue Chip or fare-only. You also don' get upgraded from the original perks if you got the suite through a Move-Up offer.

[RichYak]

2 hours ago, Caroldoll said:

I will look.  I have not noticed.  Thanks. 

Since your sailing is so soon, a quick way is to check your XPress boarding pass. You may see CALL or PALL on it. Those would indicate Classic or Premium beverage package respectively.

[go.without.you]

2 hours ago, Guindalf said:

As a standard booking, Sky Suites come with the Premium. drinks package included along with streaming Wi-FI, tips and OBC. There are exceptions, so it's best to check if you booked through Blue Chip or fare-only. You also don' get upgraded from the original perks if you got the suite through a Move-Up offer.

I'm booked for December in a Sky Suite and the price only included the Classic Package which I upgraded. Maybe because it's a holiday sailing?

[DCPIV]

If you're looking at your Guest Copy invoice, look for a "BEVPRINGRAXX" code (where the "XX" is the number of nights of your cruise).  You also might find it in the order history on your cruise planner.

[DCPIV]

Just now, go.without.you said:

I'm booked for December in a Sky Suite and the price only included the Classic Package which I upgraded. Maybe because it's a holiday sailing?

 

I've never heard of that situation.  Did you book it through a group fare or something like that?

[go.without.you]

1 minute ago, DCPIV said:

 

I've never heard of that situation.  Did you book it through a group fare or something like that?

No, thru my regular on-line agency - just checked it again now:

[canderson]

1 minute ago, go.without.you said:

No, thru my regular on-line agency - just checked it again now:

Really strange.

Really do need "BEV..." coding from the original Celebrity invoice.  If you don't have that, ask your agency to forward one to you.  That will nail it down one way or the other.

 

[DCPIV]

2 minutes ago, go.without.you said:

No, thru my regular on-line agency - just checked it again now:

 

I have no idea why that may be the case (unless it isn't, but that's between you and your agency).

[go.without.you]

Just now, canderson said:

Really strange.

Really do need "BEV..." coding from the original Celebrity invoice.  If you don't have that, ask your agency to forward one to you.  That will nail it down one way or the other.

 

I called Celebrity to upgrade to premium and they confirmed my price came with the Classic package. 1st time I've seen that too but I've never booked a Christmas cruise before. I'm thinking that's the reason.

[canderson]

15 minutes ago, go.without.you said:

I called Celebrity to upgrade to premium and they confirmed my price came with the Classic package. 1st time I've seen that too but I've never booked a Christmas cruise before. I'm thinking that's the reason.

What version of WiFi did you receive, and how long back was this cruise booked.  They've offered prem drinks and WiFi, grats, and OBC for quite some time now.

 

https://www.celebritycruises.com/things-to-do-onboard/staterooms/suite-class/celebrity-suite

 

No exceptions based upon time/itinerary.

[jelayne]

21 minutes ago, DCPIV said:

 

I have no idea why that may be the case (unless it isn't, but that's between you and your agency).

Contact your TA.  We had a similar situation, which I caught as soon as I got the TA confirmation.  In our case they work with drop down menus and she mistakenly clicked on the All Included with the Classic Beverage package, the next line down was All Included with Premium package.  She corrected it and all was fine.

[RichYak]

30 minutes ago, go.without.you said:

I called Celebrity to upgrade to premium and they confirmed my price came with the Classic package. 1st time I've seen that too but I've never booked a Christmas cruise before. I'm thinking that's the reason.

I would also recommend calling your TA. Hopefully, this was just an honest mistake and nothing nefarious.

[go.without.you]

I booked this online - the classic package was the only option. Confirmed when I called Celebrity to upgrade to premium. I will call the agency and ask why the premium package isn't included tho, thanks!

 

[Arizona Wildcat]

55 minutes ago, go.without.you said:

No, thru my regular on-line agency - just checked it again now:

You are looking at the wrong documents.  Check out your invoice from your TA and your Celebrity confirmation. 

I see similar notices about buying a drink package on every cruise.  Makes no difference I already have it. Just a generic solicitation.