MINIroadster Posted September 24, 2022 #1 Share Posted September 24, 2022 St. Kitts and St. Thomas were switched on our upcoming cruise. We had previously booked ship’s excursions for both ports. Now when I look for excursions it shows there are none available to book. How long does it take for them to show up again? Link to comment Share on other sites More sharing options...
Rare Mary229 Posted September 24, 2022 #2 Share Posted September 24, 2022 It may be until you get on the ship. You will need to keep checking. I don’t think calling would help. 1 Link to comment Share on other sites More sharing options...
Rare VMax1700 Posted September 24, 2022 #3 Share Posted September 24, 2022 HAL may just transfer the Shore Ex to the new date for Ship's Excursions. Did you receive a Cancellation Notice for the Shore Ex? Link to comment Share on other sites More sharing options...
soxfan1 Posted September 24, 2022 #4 Share Posted September 24, 2022 We are on that cruise as well. Originally, the Rotterdam was scheduled to be in St. Kitts from 8:00 until 5:00 and we booked the Nevis Shore Ex leaving at 9:00 for 6 hours. Now St. Kitts will be from 7:00 until 3:00 so I assume we'll wind up rising early to catch that one. Link to comment Share on other sites More sharing options...
CruiserBruce Posted September 24, 2022 #5 Share Posted September 24, 2022 3 hours ago, VMax1700 said: HAL may just transfer the Shore Ex to the new date for Ship's Excursions. Did you receive a Cancellation Notice for the Shore Ex? "May" is the key word. I wouldn't automatically expect every tour that was offered for the original port stop is absolutely going to be available for the new port stop. 1 Link to comment Share on other sites More sharing options...
MINIroadster Posted September 24, 2022 Author #6 Share Posted September 24, 2022 4 hours ago, VMax1700 said: HAL may just transfer the Shore Ex to the new date for Ship's Excursions. Did you receive a Cancellation Notice for the Shore Ex? Oh, that is good news! We did not receive a cancellation and in our summary on the website it shows our excursions still but on the wrong port. Thank you! Link to comment Share on other sites More sharing options...
MINIroadster Posted September 24, 2022 Author #7 Share Posted September 24, 2022 1 hour ago, soxfan1 said: We are on that cruise as well. Originally, the Rotterdam was scheduled to be in St. Kitts from 8:00 until 5:00 and we booked the Nevis Shore Ex leaving at 9:00 for 6 hours. Now St. Kitts will be from 7:00 until 3:00 so I assume we'll wind up rising early to catch that one. We booked this excursion as well. I was looking forward to it especially. Crossing fingers we can still do this one! Link to comment Share on other sites More sharing options...
Rare Crew News Posted September 24, 2022 #8 Share Posted September 24, 2022 (edited) 14 hours ago, MINIroadster said: St. Kitts and St. Thomas were switched on our upcoming cruise. We had previously booked ship’s excursions for both ports. Now when I look for excursions it shows there are none available to book. How long does it take for them to show up again? My entire itinerary was reversed last year in the Caribbean and all HAL shore excursions were automatically updated. Those with private excursions were really upset. Edited September 24, 2022 by Crew News 1 Link to comment Share on other sites More sharing options...
Rare Mary229 Posted September 24, 2022 #9 Share Posted September 24, 2022 How it is handled is ultimately the responsibility of the Shorex manager on the ship. I met a really doozy this past year and you couldn’t rebook excursions until onboard. It was a real bother and I complained directly to her and to HAL. There was no reason not to reassign those who had paid if possible. 1 Link to comment Share on other sites More sharing options...
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