Website out again!!!

[LB_NJ]

Royal really needs a better IT department!!!!

[BigAl94]

27 minutes ago, LB_NJ said:

Royal really needs a better IT department!!!!

Working fine for me

[dlh015]

4 minutes ago, BigAl94 said:

Working fine for me

Did you go to one of your bookings and then click on 'Plan My Cruise'? That's when you get the down for maintenance screen...

 

Searching for cruises appears to be fully functional...though I haven't tried to pay for anything...

[jenf22]

Down for me too.  Says "Gone sailing, be back soon" when I try to get into my booking.

[LB_NJ]

23 minutes ago, dlh015 said:

Did you go to one of your bookings and then click on 'Plan My Cruise'? That's when you get the down for maintenance screen...

 

 

yes

[Ex-Airbalancer]

It is Fun Fridays for the IT department 😁

[PTC DAWG]

Looks fine on my Ipad

[mahdnc]

My Cruise Planner has been down all morning.

 

Edited November 18, 2022 by mahdnc

[dlh015]

9 minutes ago, LB_NJ said:

yes

I figured that...I was replying to BigAl94...

[davekathy]

No issues with the website on my laptop. 

[dlh015]

15 minutes ago, davekathy said:

No issues with the website on my laptop. 

Is your laptop running Windows? Mine is, and I've changed to other browsers...no go...

[davekathy]

2 minutes ago, dlh015 said:

Is your laptop running Windows? Mine is, and I've changed to other browsers...no go...

Windows 10/Google Chrome. 

[FourNines]

It's up for me and the only change I see is that they released May 2025 Hawaiian to Vancouver cruise on the Edge

[Saturngrl]

RC and Celebrity Cruise Planners are still down.  My guess is they are uploading early Black Friday deals.  Can't wait to see what they offer! 

[davekathy]

8 minutes ago, Saturngrl said:

RC and Celebrity Cruise Planners are still down.  My guess is they are uploading early Black Friday deals.  Can't wait to see what they offer! 

Mine isn't. After first reading this thread I've checked and have been able to navigate my CP on both our future cruise. 

[highway180]

ours is working fine, has been all day

USING FIREFOX

[mahdnc]

I checked an hour ago and my Cruise Planner is back up and operating.  Amazingly, a large amount of shore excursions were loaded to our Apr 2025 Solstice Transpacific sailing which is almost 30 months away.  

 

[Saturngrl]

I just logged on to both RC and Celebrity and updated my purchases where bargains apply.  The RC website took some diligence because the Cart totals kept changing on me.  I saw no real benefits for my Celebrity February cruise.  

[Lena11033]

mine is working now, my 2024 cruise has more excursions. I did notice a gift and gear section appear as well in the menu

[jenf22]

21 minutes ago, highway180 said:

ours is working fine, has been all day

USING FIREFOX

Using Firefox right now and still no go.  Cruise is in 44 days and the planner worked yesterday

[dlh015]

Still not working here...*NOW* I'm starting to get irritated...lol...

 

Cleared cookies...changed browsers...tried win10 and win11...tried laptop...

 

Going outside to sacrifice one of the chickens...

[gerelmx]

still down

[jelayne]

Working for us on Chrome and Edge, just booked an excursion.

[mahdnc]

My CP is down again.

[dlh015]

Just spoke to the most *wonderful* support person at Celebrity. Friendliest one yet.

 

They are having a problem with the website during maintenance. She kinda laughed a little. She has been getting calls and she has been notified that the website is going up and down...sometimes people get in, sometimes not. Also mentioned that this may persist for the rest of the day!

 

She was then able to help me book an excursion that I've been waiting for...the Behind the scenes tour...at last. 

 

So now I will be patient. For a while...😆. I still can't view excursion though...