Kcason20 Posted December 10, 2022 #1 Share Posted December 10, 2022 (edited) Trying to check to see if I can pull up my reservation on the Royal Up site and it won’t load….is it me or is it them lol. I put in my info and it just spins. thanks, Kayla Edited December 10, 2022 by Kcason20 Link to comment Share on other sites More sharing options...
molly361 Posted December 10, 2022 #2 Share Posted December 10, 2022 It isn't working for me either Link to comment Share on other sites More sharing options...
Kcason20 Posted December 10, 2022 Author #3 Share Posted December 10, 2022 Thanks for checking glad it isn’t just me. Link to comment Share on other sites More sharing options...
smokeybandit Posted December 10, 2022 #4 Share Posted December 10, 2022 Works fine for me Link to comment Share on other sites More sharing options...
Kcason20 Posted December 10, 2022 Author #5 Share Posted December 10, 2022 20 minutes ago, smokeybandit said: Works fine for me Could you tell me the web address you are using please? Link to comment Share on other sites More sharing options...
Jbluebird Posted December 10, 2022 #6 Share Posted December 10, 2022 Same for me. I'm wondering if it doesn't load until you get closer to the actual cruise date.... Link to comment Share on other sites More sharing options...
sft429 Posted December 10, 2022 #7 Share Posted December 10, 2022 This just worked for me. Feb 5 cruise. A couple weeks ago it just spun for me too. https://www.royalcaribbean.com/booked/cruise-room-upgrade Link to comment Share on other sites More sharing options...
molly361 Posted December 10, 2022 #8 Share Posted December 10, 2022 10 minutes ago, sft429 said: This just worked for me. Feb 5 cruise. A couple weeks ago it just spun for me too. https://www.royalcaribbean.com/booked/cruise-room-upgrade Still just keeps spinning. Tried clearing my cache still not working Link to comment Share on other sites More sharing options...
Kcason20 Posted December 10, 2022 Author #9 Share Posted December 10, 2022 29 minutes ago, sft429 said: This just worked for me. Feb 5 cruise. A couple weeks ago it just spun for me too. https://www.royalcaribbean.com/booked/cruise-room-upgrade Still spinning for me, we are on 2/2 so who knows. I’ll just keep trying. Thanks!! Link to comment Share on other sites More sharing options...
sft429 Posted December 10, 2022 #10 Share Posted December 10, 2022 (edited) oops - answered Edited December 10, 2022 by sft429 answered Link to comment Share on other sites More sharing options...
swoopy2110 Posted December 10, 2022 #11 Share Posted December 10, 2022 Not working for me. Just spins. Link to comment Share on other sites More sharing options...
smokeybandit Posted December 10, 2022 #12 Share Posted December 10, 2022 I assume if you get the eternal spin that means for whatever reason your cruise isn't eligible for an upgrade or it's too early. I can get in just fine and review the options for my cruise later this month Link to comment Share on other sites More sharing options...
sdrocks Posted December 10, 2022 #13 Share Posted December 10, 2022 The app hasn't worked for 3 days either for me. Link to comment Share on other sites More sharing options...
sdrocks Posted December 10, 2022 #14 Share Posted December 10, 2022 The only good thing is the app worked long enough for me to get the earliest check in time on the Wonder for the Jan 22nd sailing. Link to comment Share on other sites More sharing options...
cruiseguy1016 Posted December 10, 2022 #15 Share Posted December 10, 2022 I'm another getting just the spinner. My cruise isn't until Feb. 26th. Too early? Link to comment Share on other sites More sharing options...
Biker19 Posted December 11, 2022 #16 Share Posted December 11, 2022 4 hours ago, cruiseguy1016 said: Too early? Likely. Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted December 11, 2022 #17 Share Posted December 11, 2022 Just checked it and it's working for me. Put in a minimum bit to upgrade to Owners Suite. Link to comment Share on other sites More sharing options...
smedley_odwin Posted December 13, 2022 #18 Share Posted December 13, 2022 I tried for ours (knowing we were way out so unlikely to be able to yet) and also just get the spinning wheel. Out of interest does anyone know how early they’re normally out? I can’t remember when we bid for our 2021 cruise Link to comment Share on other sites More sharing options...
smedley_odwin Posted December 13, 2022 #19 Share Posted December 13, 2022 2 minutes ago, dada2199cc said: Works fine for me for Casino comp cruises, but if I try it on cruises booked by a big box TA that rhymes with Frostco, it hangs -- because that TA doesn't support Royal Up. Make sure your TA supports Royal Up or it will hang and spin. I booked direct with royal Link to comment Share on other sites More sharing options...
Kcason20 Posted December 16, 2022 Author #20 Share Posted December 16, 2022 So I just tried to log in and it now says to be sure your cruise is within 30 days, which mine is not quite yet. Link to comment Share on other sites More sharing options...
cruiseguy1016 Posted December 16, 2022 #21 Share Posted December 16, 2022 14 hours ago, Kcason20 said: So I just tried to log in and it now says to be sure your cruise is within 30 days, which mine is not quite yet. Same here. I have never seen that before, I always had the spinning wheel. Link to comment Share on other sites More sharing options...
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