Getting a statement of OBC spend from MY Celebrity

[hampshirelad]

Booked some excursions recently using OBC using the 35% cyber discount.  I can get an order history by clicking on my initials (top right)on the shore excursion page so I know they are booked , but the current balance of my  OBC looks as if they have not all been charged as the same remaining OBC amount appears on each of the excursion booked from the order history.

 

Any thoughts would be gratefully received - Many thanks

[cruisestitch]

Celebrity IT strikes again.

[CHEZMARYLOU]

I don't think they do a running balance. 

[MikeMary4449]

Hopefully your credit card didn't get charged rather than OBC.  It is a little tricky when checking out.  You might want to check your credit card.

[hampshirelad]

Thankyou Mike Mary this is precisely what happened for only two of the 3 excursions booked. For some reason Celebrity had retained my card details from a previous Cruise which I have never seen happen  before and we  are 6 months from Check in for a summer cruise.  As you say the process is tricky and this is not a trap I shall fall into again.

Anyway Celebrity rebooked them from my OBC  giving the Discount at the time of booking.

 

Once again Many thanks

[Beachlover1989]

The new order history is so much harder to read than the old one. 

[jagoffee]

2 hours ago, hampshirelad said:

Thankyou Mike Mary this is precisely what happened for only two of the 3 excursions booked. For some reason Celebrity had retained my card details from a previous Cruise which I have never seen happen  before and we  are 6 months from Check in for a summer cruise.  As you say the process is tricky and this is not a trap I shall fall into again.

Anyway Celebrity rebooked them from my OBC  giving the Discount at the time of booking.

 

Once again Many thanks

I know what you mean.  Once you see the section on the left that tell you how much OBC you have left (allows you to apply any amount of the OBC to the order), it is so clear.  I missed it the first time myself.