2Oldpeopleinlove Posted December 28, 2022 #1 Share Posted December 28, 2022 I’ve spent an hour trying to locate our basic info about what we’ve paid, what we owe and by when, and what on board benefit we have. The website is driving me nuts! We also have no email with a pdf or link to the information. What am I missing? It’s always been difficult, but this time I cannot find the information anywhere. Can anyone help? Link to comment Share on other sites More sharing options...
2Oldpeopleinlove Posted December 28, 2022 Author #2 Share Posted December 28, 2022 I filled out the email form on Cunard’s site and requested the statement. I admit to being shocked to have received a reply with the required pdf attached! Now, if we can just get them to add the complimentary specialty dining they told us would be included… Link to comment Share on other sites More sharing options...
Rare roscoe39 Posted December 29, 2022 #3 Share Posted December 29, 2022 complimentary specialist dining? Sounds like that is a benefit from your Travel agent, I have never heard of that from Cunard. Perhaps you are better to look for a statement from them if you are going through one. If I need to find what's left owing on a particular voyage I look for their Booking Email which states all particulars. Link to comment Share on other sites More sharing options...
TheOldBear Posted December 29, 2022 #4 Share Posted December 29, 2022 Just now, roscoe39 said: complimentary specialist dining? Sounds like that is a benefit from your Travel agent, I have never heard of that from Cunard. Perhaps you are better to look for a statement from them if you are going through one. If I need to find what's left owing on a particular voyage I look for their Booking Email which states all particulars. Cunard's current US promotion "Explore with More" includes one night's specialty dining - I think that offer ends 2 January. Link to comment Share on other sites More sharing options...
2Oldpeopleinlove Posted December 29, 2022 Author #5 Share Posted December 29, 2022 We don’t use a travel agent, so that dining benefit was from Cunard. We’ll deal with them in the phone, thanks., Link to comment Share on other sites More sharing options...
LB_NJ Posted December 29, 2022 #6 Share Posted December 29, 2022 Specialty dining was an offer for US cruisers plus at one point Cunard was also offering gratuities and on-board credit. Link to comment Share on other sites More sharing options...
MCC retired Posted December 29, 2022 #7 Share Posted December 29, 2022 Current Cunard Promo in the US for many 2023 and 2024 cruises is Rate Code N1A Paid Grats, Speciality Dining , OBC and Reduced Deposits. 1 Link to comment Share on other sites More sharing options...
Rare roscoe39 Posted December 29, 2022 #8 Share Posted December 29, 2022 21 hours ago, TheOldBear said: Cunard's current US promotion "Explore with More" includes one night's specialty dining - I think that offer ends 2 January. wow, knock me over and call me Mary, that's an offer I have never seen down here in our region, quite a benefit, if its unlimited it would negate booking Club, Thanks for the heads up.... 2 Link to comment Share on other sites More sharing options...
LB_NJ Posted December 30, 2022 #9 Share Posted December 30, 2022 On 12/28/2022 at 8:19 PM, TheOldBear said: Cunard's current US promotion "Explore with More" includes one night's specialty dining - I think that offer ends 2 January. The way I read the offer was one night in Veranda or 2 nights in the specialty dining in the Lido. 1 Link to comment Share on other sites More sharing options...
Rare roscoe39 Posted December 30, 2022 #10 Share Posted December 30, 2022 3 hours ago, LB_NJ said: The way I read the offer was one night in Veranda or 2 nights in the specialty dining in the Lido. thanks, that sounds a bit more reasonable and amounts to about $50 worth. Link to comment Share on other sites More sharing options...
MCC retired Posted December 30, 2022 #11 Share Posted December 30, 2022 9 hours ago, LB_NJ said: The way I read the offer was one night in Veranda or 2 nights in the specialty dining in the Lido. It is 1 Lunch in the Vernanda or 2 Lido Specialty Dinners. Link to comment Share on other sites More sharing options...
Rare 57eric Posted December 30, 2022 #12 Share Posted December 30, 2022 On 12/28/2022 at 5:36 PM, 2Oldpeopleinlove said: I’ve spent an hour trying to locate our basic info about what we’ve paid, what we owe and by when, and what on board benefit we have. The website is driving me nuts! We also have no email with a pdf or link to the information. What am I missing? It’s always been difficult, but this time I cannot find the information anywhere. Can anyone help? Except for a very brief period a few years ago, that information has never been available to US customers on a Cunard website. Link to comment Share on other sites More sharing options...
LB_NJ Posted December 30, 2022 #13 Share Posted December 30, 2022 3 hours ago, MCC retired said: It is 1 Lunch in the Vernanda or 2 Lido Specialty Dinners. From the terms and conditions of the Summer savings Event: Specialty Dining: Guests sailing on voyages between 7 and 20 nights in length will have the option to receive 1 dinner at the Steakhouse or 2 dinners at the Lido / Kings Court Alternative Dining Link to comment Share on other sites More sharing options...
MCC retired Posted December 30, 2022 #14 Share Posted December 30, 2022 5 hours ago, MCC retired said: It is 1 Lunch in the Vernanda or 2 Lido Specialty Dinners. Oops! It is 1 Dinner in the Verandah or 2 Lido Specialty Dinners. (Was thinking of the Diamond amenity) Link to comment Share on other sites More sharing options...
TheOldBear Posted December 30, 2022 #15 Share Posted December 30, 2022 I downloaded a copy of the 'terms and conditions' for the current offer(s) - October 2024 is a good ways away, and many things may be forgotten or changed by then. Link to comment Share on other sites More sharing options...
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