ALL my bookings disappeared on Website?

[Thenagers]

I tried logging into my account and my husbands and all our bookings have disappeared.  We have 2 cabins on Mardis gras next month and they are paid in full and missing.  It keeps redirecting me to add a booking but they are not there? Praying it is just an IT issue?

Edited February 20, 2023 by Thenagers

[d-lite-n-cruisin]

Not sure.  Mine are there.  Maybe clear your cookies and try again.  I'm sure it is fine though. 🙂

[nwcruiselover]

Mine are all still there also.  For your own peace of mind, I’d suggest calling Carnival to make sure.

[NightOne]

18 minutes ago, Thenagers said:

I tried logging into my account and my husbands and all our bookings have disappeared.  We have 2 cabins on Mardis gras next month and they are paid in full and missing.  It keeps redirecting me to add a booking but they are not there? Praying it is just an IT issue?

 

 

It happens from time to time. Same thing happened to me today,

 

Give it a bit. Mine came back in about an hour.

 

[NightOne]

6 minutes ago, nwcruiselover said:

Mine are all still there also.  For your own peace of mind, I’d suggest calling Carnival to make sure.

 

Don't bother Carnival phone reps with this please. 🙂

[shof515]

know website glitch thats been happening for many months. it will come back eventfully or you can manually readd it

[Thenagers]

Just got comfirmation from John Heald that there have been glitches and that everything is still there. Feel better now.  

[jsglow]

Yep. No problem.  Sometimes you need to re-enter one cruise confirm and then everything pops back up. Your cruises are still safe and sound!

[PrincessArlena'sDad]

This happened to us in October. Went to put them back in... and it wasn't there. Booking was mistakenly canceled by carnival (this is an August cruise, payment due in May).

 

Called ta. They got cabin back by rebooking. Ta insisted carnival give us additional $50 obc for our trouble. 

 

Lesson is, if booking disappears, look into it immediately. Always. 

[n6uqqq]

Happens often to me also. Bookings come and go occasionally, but they eventually come back. Why this happens, i do not know. 

[sparks1093]

Mine weren't there yesterday. I'm hoping they are there when I log in later today.

[sparks1093]

1 hour ago, sparks1093 said:

Mine weren't there yesterday. I'm hoping they are there when I log in later today.

Back this morning and all is well in the world. I would hate for our cruise that happens in about 55 days to disappear.