JM0115 Posted May 16, 2023 #1 Share Posted May 16, 2023 We will be sailing on Azamara for the first time soon. We have limited internet minutes (120 minutes each). Is it easy to log in and log out just to check messages and not waste too much of these precious 🙂 minutes? Does someone have instructions on how this is done? Link to comment Share on other sites More sharing options...
beatnix Posted May 16, 2023 #2 Share Posted May 16, 2023 As far as I remember a how to deal with Internet on the ship is given with the information you find at your stateroom on embarkation day. 1 1 Link to comment Share on other sites More sharing options...
Grandma Cruising Posted May 16, 2023 #3 Share Posted May 16, 2023 You must make sure you log off every time or you will waste minutes - as far as I can remember you have to type ‘log off’ into the search box, but as Beatrix says there will be instructions in your cabin, if not check with Guest Relations on Deck 4. 1 1 Link to comment Share on other sites More sharing options...
fruitmachine Posted May 16, 2023 #4 Share Posted May 16, 2023 A couple of people on Journey in April said that since Starlink was installed (even though it was going incredibly slowly) logging-off had speeded up hugely from the past, and so it was much easier to pause your usage timer. Link to comment Share on other sites More sharing options...
AlphaOne Posted May 16, 2023 #5 Share Posted May 16, 2023 We bought the unlimited wifi package which was $20 per day for the duration of the cruise so watching minutes wasn't an issue for us. If you are on the limited plan I suggest turning off wifi on your device to prevent unwanted usage. Link to comment Share on other sites More sharing options...
excitedofharpenden Posted May 16, 2023 #6 Share Posted May 16, 2023 I'll be honest. I really dislike the Internet by the minute. On more than one occasion I didn't get logged off (either because of my oversight or a system fault). A visit to Guest Relations and they always sorted it, but I decided some time ago that I'd pay for the unlimited to save me the stress of watching those minutes count down.amd forego the free minutes I was given. Obviously it does depend upon how much you use it, but for me the unlimited was the way to go. Phil 7 Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted May 16, 2023 #7 Share Posted May 16, 2023 We always get the unlimited upgrade, because (in the past at least) when the connection is really slow it was great to leave the computer connected overnight and wake up to full in-boxes of emails and texts. Maybe Starlink will make this unnecessary, but hopefully it will also make unlimited packages even more affordable. 1 Link to comment Share on other sites More sharing options...
fruitmachine Posted May 16, 2023 #8 Share Posted May 16, 2023 4 hours ago, AlphaOne said: We bought the unlimited wifi package which was $20 per day for the duration of the cruise so watching minutes wasn't an issue for us. If you are on the limited plan I suggest turning off wifi on your device to prevent unwanted usage. Watch out - turning off WiFi doesn't stop the access timer. The important thing to note is that you must follow the instructions to logout. 6 1 Link to comment Share on other sites More sharing options...
Rare Host Jazzbeau Posted May 16, 2023 #9 Share Posted May 16, 2023 1 hour ago, fruitmachine said: Watch out - turning off WiFi doesn't stop the access timer. The important thing to note is that you must follow the instructions to logout. And sometimes [this is not about Azamara, but has happened to us on several lines] the ship network is so slow that logging out is impossible or at least interminable. That's why we go for unlimited: set it and forget it. 3 Link to comment Share on other sites More sharing options...
excitedofharpenden Posted May 17, 2023 #10 Share Posted May 17, 2023 10 hours ago, fruitmachine said: Watch out - turning off WiFi doesn't stop the access timer. The important thing to note is that you must follow the instructions to logout. Absolutely! Phil 3 Link to comment Share on other sites More sharing options...
cruisinclined Posted May 17, 2023 #11 Share Posted May 17, 2023 Could you remind we less tech savvy passengers about advice to switch our phones to airplane mode on board to stop being charged for wifi without our knowledge? Or have I misremembered that? Link to comment Share on other sites More sharing options...
Grandma Cruising Posted May 17, 2023 #12 Share Posted May 17, 2023 1 hour ago, cruisinclined said: Could you remind we less tech savvy passengers about advice to switch our phones to airplane mode on board to stop being charged for wifi without our knowledge? Or have I misremembered that? Yes, really good idea! Link to comment Share on other sites More sharing options...
fruitmachine Posted May 17, 2023 #13 Share Posted May 17, 2023 3 hours ago, cruisinclined said: Could you remind we less tech savvy passengers about advice to switch our phones to airplane mode on board to stop being charged for wifi without our knowledge? Or have I misremembered that? WiFi isn't charged based on your phone being connected to the ship's WiFi, but on how long you're logged on to their system. Switching WiFi (or even airplane mode) off or on will make no difference. Phone signal (i.e. what you use for voice calls or traditional SMS text messages, plus any mobile data) is more of an issue. Unless you have a package with your provider, you will typically get billed by them at the highest international call and data rates for calls made or received, SMS messages sent, or any data consumed. Once the ship is at sea and out of territorial waters, the ship will switch on their own cell phone tower and become like a floating mini-country. Going into airplane mode is what's needed to avoid these charges. There are more nuanced ways of stopping data usage, but that's perhaps for the technology discussion board! 1 1 Link to comment Share on other sites More sharing options...
gaeltrav Posted May 17, 2023 #14 Share Posted May 17, 2023 We did a cruise in April2023 on AZ Quest Signing out was a nightmare and the instructions in the cabin were incorrect and still involved the old R CCL system . I purchased 60 minutes for $19.95. The first time I tried to logout we had to call reception and they said they refunded me 10 minutes. The second time I actually had to walk down to reception as the previous instructions did not work so they told me they refunded 40 minutes. I then decided to save those minutes to check in to Air Canada for our flight home but when I signed in it said I only had 4 minutes left and as the website was in Japanese it ran out before I could do anything!! Luckily we were in port most days and Japan has excellent wifi in ports so we followed the crew and managed. I think it is absolutely ridiculous to charge for internet in 2023. There should be a minimum of one sign in per cabin Link to comment Share on other sites More sharing options...
Rare 1985rz1 Posted May 19, 2023 #15 Share Posted May 19, 2023 On 5/17/2023 at 10:13 AM, cruisinclined said: Could you remind we less tech savvy passengers about advice to switch our phones to airplane mode on board to stop being charged for wifi without our knowledge? Or have I misremembered that? You should your phone into airplane mode to avoid the high-priced cost of phone call, texts, and cellular data that the ship's Cellular-at-Sea charges. You can then turn on the WiFi separately if you wish to log into to the ship's WiFi network to access the internet and for WiFi calling, if your phone and cellular plan support it. To avoid excess WiFi charges (if you don't have an unlimited package) you need to remember to log off when finished, and track the number of minutes you have used, to avoid WiFi overage charges. 2 Link to comment Share on other sites More sharing options...
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