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1 hour ago, *Miss G* said:

 

Compensation will have a lot to do with original price paid vs current pricing, along with other weighted factors.  That’s why it goes to a pricing specialist.  Don’t get stuck on he-got-that-so-I-should-too.  It doesn’t work that way.

The cabin category is now higher then what I paid for.  Not sure what are the other factors.  Far as I know it didn't go to a pricing specialist.  I was just wondering why everyone doesn't receive the same OBC.

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2 hours ago, BSR said:

The cabin category is now higher then what I paid for.  Not sure what are the other factors.  Far as I know it didn't go to a pricing specialist.  I was just wondering why everyone doesn't receive the same OBC.

Everyone doesn't get treated the same.  Some get $10K cruises for free 8 months in advance, and some pay top dollar.  That's much more of a big deal then the loss of $100 in my mind.

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18 minutes ago, Florida_gal_50 said:

Everyone doesn't get treated the same.  Some get $10K cruises for free 8 months in advance, and some pay top dollar.  That's much more of a big deal then the loss of $100 in my mind.

Thanks.  Not a big deal on the OBC.  Like I said I just was wondering why everyone doesn't receive the same amount.

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On 6/30/2023 at 2:27 PM, BSR said:

Thanks.  Not a big deal on the OBC.  Like I said I just was wondering why everyone doesn't receive the same amount.

Unfortunately for same reason everyone w/same booking rate codes cannot add HIA - there is a lack of consistency with HAL adding/modifying bookings. Just saying...

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I just added Club Orange to my booking for March on the Koningsdam. For less than $300 for both of us I received an upgrade to VA cabin with extended balcony, from a VF guar.  Haven’t been on HAL since they added the CO.  Thanks to all your posts we’ll try it, since we always travel on Celebrity in Aqua to eat in Blu. 

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25 minutes ago, ebtrip said:

I just added Club Orange to my booking for March on the Koningsdam. For less than $300 for both of us I received an upgrade to VA cabin with extended balcony, from a VF guar.  Haven’t been on HAL since they added the CO.  Thanks to all your posts we’ll try it, since we always travel on Celebrity in Aqua to eat in Blu. 

===

We are on Koningsdam from Feb 17 to Mar 23, 2024.   They tell us that CO is not available. Would you mind sharing your March dates?  By the way I do not think VF is the cheapest verandah...

Book the cheapest verandah then upgrade using CO to a "better" verandah.

Thanks

Peter

Edited by SFO Peter
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1 minute ago, SFO Peter said:

===

We are on Koningsdam from Feb 17 to Mar 23, 2024.   They tell us that CO is not available. Would you mind sharing your March dates?  By the way I do not think VF is the cheapest verandah...

Book the cheapest verandah then upgrade using CO to a "better" verandah.

Thanks

Peter

We’re on the March 23 cruise. I originally booked an unobstructed cabin, with the casino rate. I was unaware of the CO, since I haven’t been on HAL in a while. Could not go to a lower category since my rate was much lower now.

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26 minutes ago, ebtrip said:

We’re on the March 23 cruise. I originally booked an unobstructed cabin, with the casino rate. I was unaware of the CO, since I haven’t been on HAL in a while. Could not go to a lower category since my rate was much lower now.

If CO is available (not sold out) you can ask them to reference it back to your original booking then add CO and upgrade. Sometimes they'll do it, sometimes they won't. 

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59 minutes ago, Haljo1935 said:

If CO is available (not sold out) you can ask them to reference it back to your original booking then add CO and upgrade. Sometimes they'll do it, sometimes they won't. 

This was my original booking, if I downgraded it would have been a higher rate then I have. I’m ok with the cost as when I made a fake booking and price was a thousand more. Thx for your info. Next time I’ll be better informed with all the info on this website 

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SFO Peter

My TA called and got an agent out of country.He couldn't get a straight answer on booking Club Orange. After reading a post on CC. I called the availability desk at 1 888 628 8107 and got a very helpful gentleman. I now have Club Orange on Koningsdam. Worth a try.

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1 hour ago, oceanbill457 said:

SFO Peter

My TA called and got an agent out of country.He couldn't get a straight answer on booking Club Orange. After reading a post on CC. I called the availability desk at 1 888 628 8107 and got a very helpful gentleman. I now have Club Orange on Koningsdam. Worth a try.

Among the 13 (yes) numbers I have on my phone for HAL, I have that number as the "upsell" number. What is it for "availability"? Just like it sounds, I guess.

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2 minutes ago, YourWorldWithBill said:

Among the 13 (yes) numbers I have on my phone for HAL, I have that number as the "upsell" number. What is it for "availability"? Just like it sounds, I guess.

I think they call it by the more glamorous "ships inventory"

I refer to it as "grab MY cabin location department" lol

Edited by Haljo1935
Typo
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Actually HAL sold the 14 day cruise as one booking but in reality it is 2 bookings B2B  .We booked it as one cruise . So how can we be guaranteed  to get Club Orange in both led of the cruise & will HAL add it now  .The cruise is not until Oct 2024 ?

 

 TIA

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3 hours ago, mcrcruiser said:

Actually HAL sold the 14 day cruise as one booking but in reality it is 2 bookings B2B  .We booked it as one cruise . So how can we be guaranteed  to get Club Orange in both led of the cruise & will HAL add it now  .The cruise is not until Oct 2024 ?

 

 TIA

I too have a 14-day cruise in November 2024 that is a B2B.  It is on the Koningsdam.  I added Club Orange at the time of booking, which I did through calling HAL, and paid the $15/day/pax for each of the 14 days of the total cruise (as you know, it is $25/day for a 7-day cruise).  My booking confirmation shows the full 14-day cruise and has the Club Orange Pass shown under the Special Services section (see attached).  To me, this confirms that I have Club Orange for all 14 days.  If you haven't purchased Club Orange yet, you will be asked to pay when you do add it and that payment should be $15x14=$210/pax. They will send you a new booking confirmation at that time with Club Orange Pass shown under the Special Services section.  Screenshot2023-07-08at5_02_00AM.thumb.png.992c8126a25fe0cbd893fa9521eb06c0.png

Edited by TAW1963
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13 hours ago, YourWorldWithBill said:

Among the 13 (yes) numbers I have on my phone for HAL, I have that number as the "upsell" number. What is it for "availability"? Just like it sounds, I guess.

it's also the number I use to check on Handicap cabin availability that might of opened up 

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3 hours ago, mcrcruiser said:

Actually HAL sold the 14 day cruise as one booking but in reality it is 2 bookings B2B  .We booked it as one cruise . So how can we be guaranteed  to get Club Orange in both led of the cruise & will HAL add it now  .The cruise is not until Oct 2024 ?

 

 TIA

our OCT 2024 curise is a 35 day out of boston, 21&14 , I never thought of it as a B2B , Haha , HAL nor TA has never treated it as one 

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4 hours ago, mcrcruiser said:

Actually HAL sold the 14 day cruise as one booking but in reality it is 2 bookings B2B  .We booked it as one cruise . So how can we be guaranteed  to get Club Orange in both led of the cruise & will HAL add it now  .The cruise is not until Oct 2024 ?

 

 TIA

Call them and pay them.  It's very simple.

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Depends on if you have 2 booking numbers.  I've done B2B that were booked and treated as one sailing (so one booking number and pay for extras once) and I've done them that were booked as two separate bookings and had to add on perks separately and pay separately.

 

So, as with so many things, it depends.

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12 minutes ago, NCTribeFan said:

Depends on if you have 2 booking numbers.  I've done B2B that were booked and treated as one sailing (so one booking number and pay for extras once) and I've done them that were booked as two separate bookings and had to add on perks separately and pay separately.

 

So, as with so many things, it depends.

Same.  I’ve had a number of b2b with 2 booking numbers and paid $25 for club orange per day even though it was 14 days,

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A lot of cruises that look like back to back or are also sold in "pieces" as well as "whole" are Collector's cruises. A lot of time the voyage code ends in an A.

 

If you have one booking confirmation # and not two, you fall into that magical space where the Club Orange for 14 days is less than for 10 days. If you really booked it as 2 separate cruises, you probably paid more than the Collector's would have cost and you will have to (a) hope you can get CO for both cruises, and (b) pay 14 x $25 or $350 vs. 14 x $15 or $140.

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