Chris_FL Posted July 12, 2023 #1 Share Posted July 12, 2023 My move up bid disappeared. The cruise starts on Saturday and it had been in pending status for weeks. I didn't get an email stating I didn't win either. Has this happened to anyone? I emailed celebrity, but no response yet. Do the bids just go away without any notification? Link to comment Share on other sites More sharing options...
Rare Miaminice Posted July 12, 2023 #2 Share Posted July 12, 2023 If you didn’t receive a positive info or found a charge on your credit card, don’t waste time on further inquiries. You didn’t get the upgrade 🤷🏻♂️ 1 Link to comment Share on other sites More sharing options...
BytownMatt Posted July 12, 2023 #3 Share Posted July 12, 2023 I can't access my bids today (for August cruises) so perhaps the MoveUp website is having some issues? My limited bidding experience and previous forum comments suggest that there is usually a notice 48 hours or so before the cruise (or earlier if you are successful). Link to comment Share on other sites More sharing options...
mrgabriel Posted July 12, 2023 #4 Share Posted July 12, 2023 2 minutes ago, BytownMatt said: I can't access my bids today (for August cruises) so perhaps the MoveUp website is having some issues? My limited bidding experience and previous forum comments suggest that there is usually a notice 48 hours or so before the cruise (or earlier if you are successful). We have only ever received a notice if we're successful. Link to comment Share on other sites More sharing options...
BytownMatt Posted July 12, 2023 #5 Share Posted July 12, 2023 For what it's worth, here is the automated negative response I received for my very weak/faint hope bid 48 hours before my June cruise... (it was great despite the MoveUp fail!) xxxxxxxxxx., Unfortunately, your offer to upgrade to a Sky Suite wasn't accepted. We're sure you'll have an unforgettable vacation in the stateroom you originally booked. Summary of your offer: SAIL DATE SHIP OFFER PER GUEST Jun 06, 2023 Celebrity Apex $1,200 CAD per person What happens now? Your original stateroom is unchanged, so there's nothing you need to do at this time. Your credit card will not be charged. We look forward to welcoming you aboard. Celebrity Cruises 1 Link to comment Share on other sites More sharing options...
thedriver23 Posted July 12, 2023 #6 Share Posted July 12, 2023 same here - cant access move up for Aug cruise. I have always had notice via email if its been reject and accepted, although this has been with NCL in past. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted July 12, 2023 #7 Share Posted July 12, 2023 I've always received rejection email as above at 48 hours from departure when I did not win an upgrade. Like the OP - I have on occasion had my bid disappear a couple days to a week before departure and they usually show up again or I receive a rejection. 1 Link to comment Share on other sites More sharing options...
Chris_FL Posted July 12, 2023 Author #8 Share Posted July 12, 2023 Thanks everyone. I'm really happy with the cabin we selected, but would live to go to a suite. I hope I'll be pleasantly surprised on saturday. Link to comment Share on other sites More sharing options...
Rare horseymike Posted July 12, 2023 #9 Share Posted July 12, 2023 8 minutes ago, Chris_FL said: Thanks everyone. I'm really happy with the cabin we selected, but would live to go to a suite. I hope I'll be pleasantly surprised on saturday. Hope you have a great cruise 🚢 Link to comment Share on other sites More sharing options...
SoBe2010 Posted July 12, 2023 #10 Share Posted July 12, 2023 The same, no access for our August Bid. Link to comment Share on other sites More sharing options...
Lastdance Posted July 12, 2023 #11 Share Posted July 12, 2023 (edited) I have always received notification one way or another...yes/no. Maybe an IT issue. Chris_FL, I hope you get your suite, but if not, have a wonderful cruise!🥰 Edited July 12, 2023 by Lastdance Link to comment Share on other sites More sharing options...
JLMcruise Posted July 13, 2023 #12 Share Posted July 13, 2023 Go to your email - you should have received an email confirming your bid from the 3rd party - Upgrade. There is a link there to modify, view or cancel your bid. There seems to be a problem with the Celebrity site - showing bids. 1 Link to comment Share on other sites More sharing options...
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