39august Posted September 2, 2023 #1 Share Posted September 2, 2023 I was given the choice of a call back yesterday. Does every phone call now get this offer, or is it just random? I was very pleased with the option and hope I always get it. Link to comment Share on other sites More sharing options...
jelayne Posted September 2, 2023 #2 Share Posted September 2, 2023 It is random. I got that option on a call 2 weeks ago. Tried to call Thursday at 2 different times no option for a call back. Link to comment Share on other sites More sharing options...
vkb2751 Posted September 2, 2023 #3 Share Posted September 2, 2023 (edited) It is random. Al’s, we left our call back info last 2 days and haven’t received any call!!!!!! Edited September 2, 2023 by vkb2751 Link to comment Share on other sites More sharing options...
ymncruise Posted September 2, 2023 #4 Share Posted September 2, 2023 I wish it was all of the time. It’s a lot better than holding. 1 Link to comment Share on other sites More sharing options...
Rare hcat Posted September 2, 2023 #5 Share Posted September 2, 2023 (edited) i think.it's when they reach a point of VERY BUSY on the lines. It worked well for me..the call back was in minutes and I had a knowledgeable rep.. that was the first time it was offered to me Edited September 2, 2023 by hcat 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now