Mrs f. Posted January 28 #1 Share Posted January 28 My husband and I share an account. I can log into our account. He cannot get in from his computer but can from his cell phone. Oceania office closed today. He'll call tomorrow but does anyone have an ideas for today? Thanks. Link to comment Share on other sites More sharing options...
Rare ORV Posted January 28 #2 Share Posted January 28 Weekend Link to comment Share on other sites More sharing options...
Flatbush Flyer Posted January 28 #3 Share Posted January 28 1 hour ago, Mrs f. said: My husband and I share an account. I can log into our account. He cannot get in from his computer but can from his cell phone. Oceania office closed today. He'll call tomorrow but does anyone have an ideas for today? Thanks. On Saturdays, O does web maintenance-usually afternoon to/through evening EST. At that time, passenger accounts are locked for security. Link to comment Share on other sites More sharing options...
Rare Jim_Iain Posted January 28 #4 Share Posted January 28 2 hours ago, Mrs f. said: My husband and I share an account. I can log into our account. He cannot get in from his computer but can from his cell phone. Oceania office closed today. He'll call tomorrow but does anyone have an ideas for today? Thanks. If he is still having trouble you might have him try a different browser and/or Clear Cache in the browser. Another alternative is to use incognito mode. I just logged into my account and also created an account for my husband. No problem logging into either. Link to comment Share on other sites More sharing options...
Mrs f. Posted January 28 Author #5 Share Posted January 28 Just now, Jim_Iain said: If he is still having trouble you might have him try a different browser and/or Clear Cache in the browser. Another alternative is to use incognito mode. I just logged into my account and also created an account for my husband. No problem logging into either. He tried several browsers. It's really weird. We share the same acct/password and I have no trouble. Oh well, we'll call O tomorrow. Link to comment Share on other sites More sharing options...
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