Mariner Points: So how long after a cruise....

[Mosaic]

So about when do the points show up after a cruise is completed???

Thanks!

[Haljo1935]

Typically about 2 weeks.

[CruiserBruce]

7 to 10 business days.

[richwmn]

If you are on a b2b (or more) it will be 7 - 10 business days after you complete the final cruise.

 

[cruiser man 60]

Is there an explanation of how mariners points are awarded and what levels mean

[oakridger]

1 minute ago, cruiser man 60 said:

Is there an explanation of how mariners points are awarded and what levels mean

 

HAL website!  Mariner Society (hollandamerica.com)

 

~Nancy

[Gunther1]

7 hours ago, cruiser man 60 said:

Is there an explanation of how mariners points are awarded and what levels mean

Google is your friend 😏.

[badtwin]

Just to update this topic.  We were on the Koningsdam April 27 to May 4.  Still no update on our Mariner points or our final invoice.  I emailed and they said it was just this sailing (?) and told me to wait a week.  After a week I wrote again and this was response:

 

We are experiencing technical difficulties resulting in the sailing, onboard spending and suite bonus (if applicable) not populating to guest profiles.  We are working diligently to resolve this issue in a timely manner.

 

At this time we do not have an estimate of when the issue will be resolved and your history posted to your profile.

 

This is not a big deal for us since we don't have another cruise with HAL scheduled but I know some folks are worried about getting to the next level for another cruise.  If so, don't wait for the system to work and ask them to do it manually if you need the points.

 

 

[VMax1700]

We were on Nieuw Statendam April 21st to May 5th and our history updated within a week of disembarking. 

[Djptcp]

Usually about 1-2 weeks. However, after our Nieuw Statendam cruise in December our Mariner points were not listed until Feb. Our PCC said there were some issues with that cruise regarding the Mariner points.