mmyorkston Posted August 11, 2009 #1 Share Posted August 11, 2009 Anyone else having trouble accessing Cruise Personalizer?? All of a sudden yesterday, I couldn't get in and still not today. Am wondering if it's just me. Link to comment Share on other sites More sharing options...
Toto2Kansas Posted August 11, 2009 #2 Share Posted August 11, 2009 Haven't had a problem one in the last couple of days, and just double checked. Nope, got right in. They were doing some upgrading/maintenance to the Princess site over the week end, you might have to call and see if they can fix the problem for you. Good Luck! Link to comment Share on other sites More sharing options...
mmyorkston Posted August 11, 2009 Author #3 Share Posted August 11, 2009 Thanks ToTo. I sign in to My Princess as usual, get to the first page of our upcoming journey, and click proceed. Then poof. Says that feature is not available. Guess I'll have to call Link to comment Share on other sites More sharing options...
Colo Cruiser Posted August 11, 2009 #4 Share Posted August 11, 2009 Didn't have problems today. :) Link to comment Share on other sites More sharing options...
arizonaperson Posted August 11, 2009 #5 Share Posted August 11, 2009 Anyone else having trouble accessing Cruise Personalizer?? All of a sudden yesterday, I couldn't get in and still not today. Am wondering if it's just me. Do you leave on a cruise soon? I think your cruise personalizer is not accessable 5 days prior. Link to comment Share on other sites More sharing options...
caribill Posted August 11, 2009 #6 Share Posted August 11, 2009 Sunday it would not work via My Princess, but did work via "Prepare For Your Cruise" No problems Monday. Link to comment Share on other sites More sharing options...
skf Posted August 11, 2009 #7 Share Posted August 11, 2009 I usually (as I did Sunday) go in directly to Cruise Personalizer w/out opening My Princess. Once in a while the website goes down on weekends. Link to comment Share on other sites More sharing options...
Schplinky Posted August 11, 2009 #8 Share Posted August 11, 2009 I tried to get in and it had an extra step (accepting the cruise contract, which apprently has changed) but now it works as it has done. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted August 11, 2009 #9 Share Posted August 11, 2009 Do you leave on a cruise soon? I think your cruise personalizer is not accessable 5 days prior. You can still print boarding pass's and travel summary up until sailing day. Link to comment Share on other sites More sharing options...
skf Posted August 11, 2009 #10 Share Posted August 11, 2009 You can do as we did w/ boarding passes & travel summery (a nod to the season)...put them into an e-mail to yourself, so that it can be retrieved if your hard copy goes missing. Link to comment Share on other sites More sharing options...
caribill Posted August 11, 2009 #11 Share Posted August 11, 2009 I tried to get in and it had an extra step (accepting the cruise contract, which apprently has changed) but now it works as it has done. You only have to accept the cruise contract one time. Have to accept the personalizer rules every time. Wonder what happens if you reach the ship and have not accepted the contract online. Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted August 11, 2009 #12 Share Posted August 11, 2009 Do you leave on a cruise soon? I think your cruise personalizer is not accessable 5 days prior. This must be true. Last October they closed access to it 5 days prior to sailing..... Bob Link to comment Share on other sites More sharing options...
Rare abbydancer2003 Posted August 11, 2009 #13 Share Posted August 11, 2009 I've had a few days recently where I log into My Princess and clicking the personalizer on any of my cruises brings my back to the the My Princess page. I have another new and bizzare problem. I got a new computer at work, so tried to log in. I couldn't. My password is 10 characters, and it stopped letting me type after 8. Tried it on 3 different browsers, same result. Then tried at home - that still works because the password is saved and autofills. Tried a different computer here at the office. Same 8 character problem. Anyone else seen anything like this? Link to comment Share on other sites More sharing options...
Colo Cruiser Posted August 11, 2009 #14 Share Posted August 11, 2009 This must be true. Last October they closed access to it 5 days prior to sailing..... Bob I responed to you on the other thread as well, the personalizer although closed 5 days prior can still be accessed to print the boarding pass/travel summary until embarkation day. Link to comment Share on other sites More sharing options...
skf Posted August 12, 2009 #15 Share Posted August 12, 2009 I've had a few days recently where I log into My Princess and clicking the personalizer on any of my cruises brings my back to the the My Princess page. I have another new and bizzare problem. I got a new computer at work, so tried to log in. I couldn't. My password is 10 characters, and it stopped letting me type after 8. Tried it on 3 different browsers, same result. Then tried at home - that still works because the password is saved and autofills. Tried a different computer here at the office. Same 8 character problem. Anyone else seen anything like this? Could it be that you left your Princess site logged-on at home? I tried to get into my brother's Personalizer but was rejected because he leaves it always signed-on. Steve Link to comment Share on other sites More sharing options...
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