blag

Well, there was a time when Boddingtons Bitter featured on the 'extras' list. But it wasn't available on our last two, possibly three cruises - so since mid–2022. Boddingtons is, of course, a pale ale, but I am not sure it is an IPA.

On our last cruise (Feb/March `23) the Cruise sales staff miscalculated our points, and assumed that we would progress from Discoverer to Plus during that cruise. Even though we had not passed the threshold, she confirmed that we would qualify for the six nights discount for any cruise >= 7 nights duration booked at that time. Since the progression was, to all intents and purposes, inevitable, she could apply the benefits. But, no addition discount offers were available to us a year ago. Here's what Azamara's web site says: Complimentary nights are combinable with Quarterly Brand Offers, Flash Sales, Travel Partner promotions, Back-to-Back Benefits, onboard booking savings, Azamara Circle Quarterly Savings, Net Rates, Last Minute Voyages, and National Account Hosted Programs. Unless stated otherwise, the Offer is not combinable with Closed User Rates, Employee Rates, Interline Rates, and Travel Agent Rates. Complimentary nights cannot be used with pre-and post-cruise land programs. Complimentary nights earned when reaching different levels cannot be redeemed together. Any remaining complimentary nights will be forfeited if not used before the one-year redemption period; this applies to all tier levels. Terms may vary by country.

Try loyalty@azamara.com

I am not sure how authoritative this is, but it shows that cruise ships will dock in either Port Fusina or Port Marghera.

I suspect that there is an error.

I found it - eventually, but it was very difficult to provide all the data. The app refused to save the information I provided (even after pressing 'Store'), so I switched to the desktop version on my PC. On the PC each time I invoked the 'Continue' or 'OK' button error messages popped-up. I am not sure whether the data has been saved. I was beginning to lose patience with the process so I gave up. I'll check again when I feel less stressed.

Thanks I see this – NOW. Of course, it is not obvious. On my Android phone in the Seaware app, there's a small icon that looks like a document (next to the little brush thingy). This leads to the following screen: I saw this a while ago. I used the drop-down (COVID VACCINE), hoping that there would be more options, but it referred only to COVID vaccinations etc.. NOT Passports. Until I read your post, I had not realised that there was additional content below this! It is necessary to scroll the page to reveal the form for data relating to Passports. Thank you. Mind you, it is quite a stupid form. It won't let me paste any data! And in the list of countries the first two entries are United States followed by Ukraine! The rest of the world is then listed alphabetically!

Interesting. How and where did you 'enter your info'. Presumably you mean that you provided the relevant data into some online form? But where is this form, and how is it accessed, please?

Thanks. I found that independently. It think I misunderstood what was being said. I had assumed (wrongly, it seems) that the process was personalised, but the Web page referred to in your response is generic. I do not see a link in the pages where my bookings are listed. (Is this what you mean by my account?) At first glance this all looks much the same as the process with which I am familiar. Am I missing something?

I made the final payment for our April 18th sailing a few days ago, but I don't see any means of boarding information against the booking. I would be grateful if you could be so kind as to identify exactly where and when I might expect to find this information.

Grandma Gilly was talking about Journey in the early part of last year (I think). I was adding that the problem seemed to gave resolved itself by early March. But, it must, be said at the preliminary safety mister, the Captain took great pains to emphasise hygiene measures!

Whilst this thread is now straying — and I hesitate to prolong the digression — I would add that we were on Journey for the repositioning cruise in March 2024 (Cape Town to Lisbon). AFAIK know there was no epidemic of stomach illnesses by that time.

Use a good TA!

Why not pose your question as a 'Poll' - separately if necessary? The results are likely easier to analyse than multiple, lengthy responses.

Maybe some of your questions are answered here: https://www.cruisecritic.co.uk/articles/7-reasons-azamara-is-the-cruise-line-for-you

Maybe... if you have lots of unused OBC. Last time we were on Gran Canaria we took an Azamara tour as far as Puerto Morgan, but returned to the ship by taxi, including a slight detour into Puerto Rico to view a house my parents' built. The cost for the taxi, as I recall, was €60.

Be warned... On the last occasion I asked Azamara's concierge for a price for a transfer to our hotel on debarkation at Lisbon we were quoted $97. We took a taxi - it cost €13!

Those in suites already paid for this - no extra charge for them.

Three locations.

From what you have stated it seems to me that it may not be Azamara's fault. In the absence of any invoices, statements or other confirmation from Azamara of the price, it looks very much as if the culprit is the TA, irrespective of your past history with them. You state that you have taken a suite and have cruised several times previously, and it is probably a fair assumption that you have an idea of what price one might pay for a suite on that cruise? Therefore, was the original price suspiciously low, and is the price now being asked more in line with what one would expect? Having been in a similar situation (albeit for different reasons) - twice - on both occasions I have been able to re-structure things to ameliorate losses. Unfortunately, though, neither of the alternatives were as good as the original. Hotels will often allow flexibility, airlines will often (even on non-refundable) allow you to change flights, and so on. It's a pain, to say the least, but if the TA won't accept liability, and you are not covered by insurance, your choices are: to lose all the non-refundables; to structure an alternative which salvages something; resort to litigation (against a US TA 🤦🤦) or to pay the extra.

Do you have any form of written confirmation from Azamara (i.e. not from the TA) which includes details of the pricing? If so, then you probably have an enforceable contract against Azamara. If not then your right of action is against the TA. Either way, if you have insurance, you should lodge a claim without delay. As an aside, does the new price seem more realistic than the original?

Is this intended for me, or a general 'Thank you'?

There is little (or no) choice of landing at Sorrento! Your question leads me to believe that you are not aware of this resource!

One man's 'reasonable' is another's 'expensive'. If you could define what you mean by 'reasonable' you might get enlightenment.

Sorry. I misunderstood! 🤦🤦🤦