Tablelamp

The terrace area is not that large, is there another area near the waterside?

Can you collect food from the buffet and sit at a table outside?

The crew should take the towels away after 30 mins.   And KEEP doing so.  I’d they did this all the time, passengers may get the message.

Cannot be that, as I cannot even choose a deck.  According to their website, there is only one cabin available on the whole ship.

I’m trying to book a cruise for March 2023 but am unable to choose the cabin I require.  Any ideas.  I Cannot contact P and O.

Having embarked the ship, does anybody know what will happen if you test positive a few days later.

I have been cruising for years and have given my support to P and O.   This is just  cost cutting feature.

Sorry, miss spelt.   My question is:  Is the nightly turndown service still offered on P & O ships.

I’m a nightly turndown service still offered on P & O

Can anybody help? I am trying to find a link to the protocols on board the ship 2021

My refund has been paid into my bank LESS the deposit which has NOT been refunded?  Any idea why?

I paid for my mid May cruise by Debit card, I wonder if they will put my refund, when it comes, straight into my bank account.?

All I got was a series of silly photos to prove that I was not a robot.  I have now contacted them to enquire if they have received my request.

17 minutes ago, jeanlyon said:

Did you apply for the refund online?  If so, there would just have been a screen saying thank you for the submission.  That's all others have said.  I did mine over the phone back in March.

I did it online following their email  to me advising me that the cruise was cancelled. There were two options the first was “if you do nothing you will get a future cruise credit” 

The other option was to request a refund.   I did this but no acknowledgement was received.  I am wondering if I should do it again.

On 23rd April I applied for a refund of my 17th May cruise.  I have received NO acknowledgement that my request has been received.  I wouldn't mind waiting if I could be sure that my request has BEEN RECEIVED.    Any thoughts anyone?

11 minutes ago, AndyMichelle said:

Yep, totally agree. 

I'm still trying to be optimistic despite the facts.. 😊

Andy 

Being checked upon embarkation  isn’t really the answer as what about excursions.   Would they check you every time you re-boarded?   And what would happen if you had a temperature when you did re-board.  Would they leave you behind?  I’ve  loved every moment of my cruises but probably won’t cruise again until we have a tried and tested vaccine.

Only one thing to say. “A bird in the hand is worth two in the bush”.  My cruises for 2021 are booked on a low deposit.   I will cruise if I feel safe but no amount of price inducements will temp me to cruise unless I do feel it is safe to do so.   AND I AM HARDENED CRUISER

38 minutes ago, Trevor Fountain said:

I am shocked and flabbergasted by this thread. What are you people talking about cruising for in the near future.

There is very little chance of the current lockdown measures not being extended beyond the date of OP's cruise. Even if they are relaxed going on a cruise in may would be totally irresponsible, and quite honestly P&O and anyone thinking of boarding a ship in May should be thoroughly ashamed of themselves.   

i don’t see that anybody on this thread (recently) has mentioned cruising in May, or have I missed something.

1 hour ago, dgs1956 said:

We are in a similar position. We have a cruise on 30 May that I would expect to be cancelled and one in December and another in April 2021. We would go with transferring payments to the December one. If not we can only move them as far from now as possible. I think like a lot of people we are not happy with P&O's response or lack of it.

As things stand at the moment I will not be paying any balances to P & O until things return to normal.  I just don’t understand how, if the foreign office have told us not to travel, how can P and O justify keeping our money.  When I fully paid my balance, it left my account within two hours.

10 hours ago, Selbourne said:

Yes, that is exactly what they are doing and many travel companies, P&O included, have adopted the ‘advice’ as if it was law. I accept that, for some people, having FCC deducted from a future (already booked) cruise would help, but I hope that doesn’t become a compromise position. I want a full refund for our May cruise, as soon as it is cancelled by P&O, and will accept nothing else. That’s the legal position and the law hasn’t changed, nor do I think it would be acceptable for any change in the law to apply to bookings made prior to that change. 

My cruise starts on 17th May on Aurora.  Like you I am going to insist on a full refund.  Trouble is, P & O have more power to their elbow and the chances of getting through to them on the telephone is ?.  
 

I paid £15 for a letter from my GP stating that I had an underlying health condition, only to find that P & O had moved the goalposts.     £15 Wasted.

Two things are stopping me taking a FCC.

1.  is the fact that it must be used by December 2021 (March 2022).  I have cruises booked for  2021 and we are told that it must be a new booking.   I am not able to take anymore time off in 2021 so P & O keep my money!

2.   Will my money be safe.

A nightmare trying to get through to P&O.  Hopefully, my May cruise will be cancelled.  I wonder what the quickest, easiest and most secure way will be of getting a refund.  Any ideas anybody?

What price loyalty to p and O now!   10% discount in their shops and half a bottle of Champagne does not compensate for the way they are treating their loyal passengers.

Nice to see you again Jean,

I am due to go in May, so am hoping P and O will cancel and then, hopefully, I will have a full refund.  Not so worried about my September cruise to Canada as I’ve only paid the £50 deposit.  (Booked it whilst on board),  How much do you bet that P and O won’t be offering these low deposits in the future.

Christine

28 minutes ago, glennbtn said:

So we have a cruise in August which seems a way off yet but need to pay the rest of the bill in May. I take it if we decide to cancel before payment we get the deposit back as a future cruise credit?

 

I am hoping we will be able to go as it's a cruise around the UK and Ireland but need to make a decision quite soon really.

If P and O’s record over the past week is anything to go by I would say don’t trust them and don’t pay your balance.