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RTShaker

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Posts posted by RTShaker

  1. 26 minutes ago, elegeorgia said:

    We are sailing on Beyond 7/2, first Celebrity cruise. My husband is thinking about upgrading wi-fi. Looks like it’s $29.99 if book it now online. Also shows Basic at $16.99 (we are supposed to have Basic through our Elevate package), So is it really $29.99 or should it be the difference between basic ($16.99) and $29.99? Also how does one device work? Can he switch between his laptop and phone? Thank you!

    Can't respond to pricing, but you can use as many devices as you want, but only one can be logged in at a time.

    • Like 1
  2. 4 minutes ago, samplecd02 said:

    I am on the Apex for Sept 1 in British Isles and when I go to look at my reservation it will change every day even though I have proof I have paid in full.
    One day I owed $80, next $700, then it was paid in full for a couple of days and now today $880. I have not made any changes to this since this has been happening so I dont know why the website keeps deciding I owe more (of course, never that THEY Owe me a refund 😂)  When I talk to the Retreat customer service (in a suite) I get told that they show my balance is paid in full and they dont know why it keeps changing. My main concern is that I dont want to get to the port and all of a sudden the website has decided I owe money again.  I guess I am just frustrated that  a company that brings in so many billions a year cant have a website that works decent.

    If you have the option to check in, then you are paid in full. No full payment=no check-in. FWIW, my reservations all show balance due in USD even though it is booked in CAD.

  3. 6 hours ago, TFree said:

    On the Apex transatlantic last month, I think we had the better part of a day when the premium WiFi was not working at all.  At other times it worked, but it was not impressive for the second newest ship in the fleet.

     

    Tom & Judy

    Newest or oldest in the fleet has little bearing on the supplied signal from a satellite provider. You can have the latest and greatest on board, but you are at the mercy of a third party to connect you to the rest of the world.

  4. 4 hours ago, RTShaker said:

    There are no infinite verandas on any M or S class ship.

     

    3 hours ago, Jim_Iain said:

    Agree.   They did install 1 on Constellation to beta test the concept as Edge was in the final phase of construction.    We were on her between Singapore and Rome and they had contractors on the whole time while they were rewireing the complete ship to support the app.     We had a Zenith lunch with the Captain and his Senior Staff and he spoke of what was going on just before she went into Dry Dock.  This was in April 2017

    Guess I learned something new today. Thanks.

  5. To the OPs point about the long wait at the MDR for a table, it has always annoyed me that there are reservations taken for Select dining. In my opinion there should not be any, and the seating should all be on a first come first served basis. My understanding is that this is what the original intent was. You didn't have to commit to a certain time,  you just show up at the time you want to eat on any given day.

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    • Thanks 2
  6. The fact that you are Canadian has no bearing on filling out the app. You are still going out and will be returning to Canada. Just go online and fill it all out and submit prior to boarding.

    • Like 1
  7. 1 hour ago, peachcreamsicle said:

    I booked my cruise based on the offer of having drinks, WiFi and tips included. At the time of booking my cruise, I was told by the Celebrity cruise planner that the offer had to be added “at the back end” and that the offer would be added within 10 days. It’s now been 2 weeks and still no mention of included tips, WiFi or drinks on my booking. 
     

    Im starting to get antsy as my cruise is mere weeks away. Anyone else experienced this? I’m extra stressed as I don’t have anything in writing to ensure that I get my addons. 

    FYI, also be aware that "10 days" is always business days, not calendar days. Much like the 45 days for a FCC is actually closer to 60. But as noted previously, it should be on the guest invoice issued by Celebrity.

  8. 37 minutes ago, CruiseLoverFromNorCal said:

    I was hoping Celebrity does these from time to time like Princess and some other lines do. Thanks in advance!

    They have in the past. Given the demand for bookings now, it is hard to say whether that will return any time soon. If they need to prop up demand in the future they may well have a reduced deposit sale again, but there are no guarantees.

    • Thanks 1
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