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Everything posted by boeckli
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New to Holland America? This is for you...AKA "HAL For Dummies"
boeckli replied to Host Walt's topic in Holland America Line
The 8PM close caught me out one night on a recent Westerdam sailing 🙁 -
Maybe due to the fact that it was a turnaround. They also do not provide the shuttle bus on turnaround days (denoted by an * on the PTV website schedule)
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How do I get a booking attached to my hal.com account?
boeckli replied to lissie's topic in Holland America Line
👍 -
How do I get a booking attached to my hal.com account?
boeckli replied to lissie's topic in Holland America Line
That's the same number as my earlier post (#2). Lis, I gave up after 20 mins on hold, let me know if you can't get through on the 1300 one and I will try again later or tomorrow. -
How do I get a booking attached to my hal.com account?
boeckli replied to lissie's topic in Holland America Line
I am still on hold to get an actual phone number but I have found this email address on the CLIA (Cruise Lines International Association) website: salessupport@hollandamerica.com.au -
How do I get a booking attached to my hal.com account?
boeckli replied to lissie's topic in Holland America Line
But at least it's a lot closer to your time-zone and they may be able to fix it over the phone ... (or at least give you an email address) -
How do I get a booking attached to my hal.com account?
boeckli replied to lissie's topic in Holland America Line
Lis, why don't you try the very nice and helpful people in HAL's Sydney office 1300-987-322 Monday - Friday 8:30am to 7:00pm Saturday 9:00am to 5:00pm -
For more info: https://www.abf.gov.au/entering-and-leaving-australia/can-you-bring-it-in/categories/food
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I still get "page not found" when clicking the attractions. 😕
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I was in Melbourne first week in December and yes, there was a Myki kiosk on the upper Station Pier floor (and it was quite busy too). Also to note is the fact that there is a bus service which leaves from the street level of the cruise terminal (thus avoiding the walk to the tram stop): The Bus 109 City Express shuttle runs direct from the Cruise Terminal on Station Pier to the city, stopping on Queens Bridge Street. The journey takes approximately 20 minutes. Bus frequency: Morning (8am – noon): every five to seven minutes Lunch (Noon – 2pm): every 20 minutes Afternoon (2pm – 5pm): every 10 to 15 minutes To travel from the city back to the ship by bus, you must catch the Bus 109 Express shuttle directly to Station Pier, departing from Queens Bridge Street.
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New to Holland America? This is for you...AKA "HAL For Dummies"
boeckli replied to Host Walt's topic in Holland America Line
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New to Holland America? This is for you...AKA "HAL For Dummies"
boeckli replied to Host Walt's topic in Holland America Line
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Luggage Tags Not Available at this time
boeckli replied to Hot Chilli's topic in Australia & New Zealand Cruisers
No they don't! That's what I thought, so I looked up the tag from my last Solstice cruise (Dec 2018) and it's much thinner, as there are more folds. From what I remember, NCL's are also thinner like that. -
They should add a 'Map' channel to TV or Navigator App
boeckli replied to LMaxwell's topic in Holland America Line
We were on our way to Port Arthur, which was cancelled and we proceeded straight to Hobart. -
They should add a 'Map' channel to TV or Navigator App
boeckli replied to LMaxwell's topic in Holland America Line
This is what was available on Noordam back in Nov 2018 - I also wish they would bring back that level of detail (not necessarily the info it contained at the time 😨) Air temperature was shown below the map in alternating screens. PS: It was still like that on Noordam in April 2019 -
Early risers over Melbourne
boeckli posted a gallery image in Australia/New Zealand/Pacific Island Ports of Call Photos