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owensjro

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  1. Headquartered in Nassau, Bahamas, OneSpaWorld is one of the largest health and wellness services companies in the world. OneSpaWorld’s distinguished spas offer guests a comprehensive suite of premium health, wellness, fitness and beauty services, treatments, and products currently onboard 163 cruise ships and at 70 destination resorts around the world. OneSpaWorld holds the leading market position within the fast-growing international leisure market and has been built upon its exceptional service standards, expansive global recruitment, training and logistics platforms, and a history of service and product innovation that has enhanced its guests’ personal care experiences while vacationing for over 50 years. https://onespaworld.com/privacy-policy/ Your personal data will be shared with and processed by our affiliates and certain service providers as necessary to fulfill the purposes set out in this Privacy Policy, including: Other entities within our corporate group; External third parties such as our insurers, service providers, IT and hosting service providers, legal and risk management advisers, and the cruise line on whose vessel you were provided with the service; and Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy.
  2. We found some nice ones at the Mast Grill as well when we were on a couple of weeks ago. Those two (Passport and Mast Grill) had by far the best selections.
  3. Yes, had the excursion issue on an upcoming cruise. 3 weeks now and still no resolution. The excursion was cancelled because supposedly I owed money (even though it was paid in full) AND I have not received the refund. Yet another call to them coming up this week to continue to try to get this escalated and resolved. Currently out ~$390 in OBC. Thankfully I was able to rebook the excursion at a lower rate at least.
  4. Noo! Next you are going to tell me Duck sauce doesn't contain actual duck! πŸ˜‰
  5. They registered both the Excel and Vertex with the USPTO: https://uspto.report/company/Celebrity-Cruises-Inc (they also registered a virtual cruise and some other interesting things around virtual loyalty programs)
  6. On the Summit a week ago and our room steward actually asked if we needed one during his introduction speech on the first day.
  7. Yes, we were on the Summit this past week with a stop in GC alongside the Apex. While the Apex apparently was limited service on the Summit we found beer and wine in the OVC (the little areas they setup to serve during lunch), the bar at the back was serving, the Grill had beer and wine out, and both the Pool and Mast bar were open and serving drinks. Note that all of them were only hand-writing the stateroom and checking your card for your package. At all other times I got drinks at a bar they swiped the card. Related? Not sure, but feels like it could be they were working around the restriction... Jim
  8. We are on the Summit in GC today. We are through tender ticket 30 now. Wonder if the issue is having the Apex, Summit, and two Carnival ships all tendering at the same time. Also happy to report all is normal for bars. The alcohol is flowing "freely" from at least 5 locations We have seen so far.
  9. This is just another example of the cutbacks on Celebrity. Cakes are the cheapest of desserts. They are the bottom feeders of the dessert world. I hear these are sourced from cake farms in China which is even worse. Or am I thinking of the tilapia? Too many complaints to keep track of. πŸ˜‰
  10. We had similar issues on our two DCL cruises in December. Lack of waitstaff in most areas on the ship and the dining team was completely overwhelmed. Full cruises and they clearly weren't staffed for it.
  11. We were on a sailing shortly after restart and the buffet was quite limited. Halfway through the 11N cruise my daughter was desperate for something "kid-friendly" so we asked the Retreat Concierge if they knew of any place we could get chicken nuggets from on the ship. They coordinated with our Butler and we enjoyed the BEST scratch-made chicken nuggets in our room for lunch one day. It's the little things that make the cruise extra special πŸ™‚
  12. We were on the Silhouette a year ago and thought the OV was disappointing but Luminae was excellent. Went on the Summit 3 weeks later and their OV buffet was sooo much better. Tastier food, better variety. We chalked it up to being too early in to the "restart" but hearing that it is still an issue on the Silhouette is disappointing.
  13. Not sure what you mean by this. I had two RCCL cruises booked, decided to buy some stock during one of the dips which was a few months after I had booked the cruises, and just had it applied. No issues at all doing it and nowhere in their FAQ/PDF does it have restrictions on what order you have to buy/book.
  14. Per my point tracking I only received two PUP opportunities in April. Both worth a single point (or 10 depending on how you look at it) each. Neither have showed up as yet. The Italy webinar email came out in April but didn't take place until May.
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