Oceangoer2

Cleared history and cache, rebooted, changed browsers. One actually let me in to the page. But now I know its a glitch; won't even let me reserve anytime dining. In the meantime, the times are disappearing...one even has the message 'we're stuffed'...LOL. meaning no times available on that day. I give. They don't want my money, so be it.

I came in the back door to the site to even get the dining option. Are you accessing on a PC, laptop or phone app? I'll try my phone.

As you said on the 'other' thread on this. I CANNOT access dining but some are. I noted 6pm, 7 and 7:30pm are now not available. I can't even book 9 or 9:30 although showing available. Wonder what the secret is. Tried all browsers and some of the PC tricks but nothing will let me in. This is a year out so how can they be booked?

doesn't appear and help isn't helping...clearing cache doesn't help either.

No Blue Button....no Plan My Cruise...... except at the bottom of the webpage buried in their site map. Click my way through that and FINALLY able to access Dining, Excursions. Good...I'll book our anniversary dinner....Then...tada...the same result: "Adding to cart failed, so please try again." Which is the same result all week. Most likely IT is revamping to add the 18% service tax and/or raising prices...which are already tooooo high for the product and considering we've already paid $$s for the # of dinners which include the specialty dining night. Oh well....long way off. I'll keep "trying again"...LOL.

I thought if you were offered blue chip you had to put up X $ first, then a free cabin? Were you at some time registered with them as a Casino player?

We've thought as you but can't find a resort which compares $$ value, entertainment, dining options, room which isn't lost in a big hotel, and beach which is a good walk away from the hotel. All inclusive is generally buffet dining with a poor option for room. Upscale ocean view etc is priced higher than the suite life onboard. The rest I agree with....direct flights, no pre hotel night, cancellations not 3 months out, refunds quickly, etc. 😕

I would think they'd know the number of 'packages' booked online and factor them into their reservation count for each spec. restaurant. JMO.

I bid very low...twice...and was accepted....best to bid your comfort level but it helps to find out how many cabins are available in your preferred category. If many, you have a better chance to be accepted.

I've been trying to book Nov. '23....not open as of today. Pre planning is my forte so that has nothing to do with it. Some ships seem accessible to book online, others not.

Just off the Equinox...booked first time available at Murano online months in advance for 6pm. Restaurant was almost full at 6pm. Apparently they opened reservations for onboard bookings at 5:30pm. We didn't have the greatest table when we expected the room to be partially reserved. Service was not good...I don't think they were able to handle a full restaurant with less staff.

We have had to cancel a NRD cruise, $200 penalty incurred. Forgot that the balance of the deposit is FCC. May not use that due to family health. If I book another cruise refundable and the FCC is applied along with additional $$s and then I cancel that cruise...would the entire deposit come back to me in cash refund or would part of that refund still be an FCC?? I know the people who know will help me with this. TIA.

Each amuse bouche we received had fish of some sort within. The staff was told repeatedly I was allergic to fish or seafood. Our experience with food in Luminae the same as yours as well as the filet mignon in Tuscan as being not the best. Dined from the MDR menu most dinners. Wondering why the menu is so limited and with the many comments, others are feeling the same.

Seemed to have solved that problem to some extent on the Equinox. We had made 6pm (1st reservation time) months ahead for Murano. When we arrived the restaurant was full and we were seated what seemed to be an overflow table. When DH asked the M'D how all these folks arrived at 6 we were told they opened at 5:30pm and seated walk-ins and other requests. The staff was swamped and our service affected. Wonder if the other ships are doing the same.

The visual is 😀 😄and just what I think our butler would have done. He was EVERYWHERE! and would have been great for some others.

I agree...however, we did say we're 'easy' and only requested the b'fast and cheese and crackers/fruit in the afternoon. Now I remember we stopped that also, as there is SO MUCH FOOD at every opportunity; we found it wasteful. He did receive full marks as did all the staff who so graciously helped make our vacation. I only hope our butler receives notification, by cabin, how they were rated and we did mention him by name in the survey. I don't like to think we did offend him, just saved him some work early in the day and during his afternoon quiet time.

I'm sure we went into the butler's bad books during our past cruise. The only thing we requested from him was an early coffee run. Each morning he brought us our morning coffee/juice/pastries around 6:30 am....like clockwork. Sometimes we really wanted them earlier or later but we stuck to the time agreed for 3 days. So....we stopped asking the butler (via the door card not being left out night before) and I went myself to the OV and brought them back when it suited us. The butler was frosty after that. Now I know why. He was offended. We like the suite life but prefer to look after ourselves for the most part. He was left a VERY healthy tip so he should have known then that we still appreciated his effort even though he wasn't asked to do anything further for us.

🤐

Yes...I remember that. The continuation of the refurb didn't happen due to the pandemic AND shortage of cash will most likely preclude anything further. Guess I shouldn't believe everything the cruise line reports in print re WHEN these refurbs will happen when we CCers know better...LOL.

We were in aft facing sky suite #2148 Equinox last week and cabin looked fine. It did show wear after so many years of passengers. Bed not too comfortable also. Not totally refurbished in 2019 due to pandemic stopping the process. Apparently will be this year.

We were on the 11/12-21 cruise...according to 2 senior sources there was a count of 2000 passengers out of a max of 2800. No service problems in the Retreat but the few times we were in the OV it was extremely crowded both in the dining area and the outside area.

That is an entirely new word to me....will have to google!

Happy to hear...just returned from Equinox and as much as we enjoy the production shows generally (daughter was a professional dancer and had been employed by most cruise lines - so we followed along), we're bored silly with the X shows and avoided the two this time around. Will try the Edge ships for an entertainment and environmental change after 25+ X cruises mainly on S class.

Re 'entertainment'.....if you've sailed other X ships and attended the shows (which have been the same for at least 10 years, ship to ship) are the production shows different on E class or the same throughout the line? That's my only negative sailing with X....the entertainment is always the same and has become a put off to us.

usually noted on your website booking .... my new cabin # was shown right after email 'congrats'.