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mafig

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Posts posted by mafig

  1. Thanks for your replies, your help, and concern.

    Something very strange happened.

    I was also emailing my travel agent and not getting a response.  So I called him.  He said he was responding to each and every email I sent (4).  I said I had received none.  He said he clicked on my From and it went to Outlook.com.  That's not my email!  How did that happen?

     

    So I emailed the Concierge again and asked that they specifically do not click on my name but to send any reply to my email ___________.com.  

    I received a reply last night.  To the correct email.  They said their emails were going to Outlook.com., but I didn't receive them.  


    So all my requests have been fulfilled.  The concierges probably think I'm crazy, but I'm happy now.

     

    Anyone know how/why this happened?

    • Like 3
  2. Thanks for your replies.

    I'm just getting frustrated with them (it's two).  I answered their email within minutes of receiving it on Monday with what I thought were  pretty simple requests.  I did request early dinner in Coastal Kitchen and the two specialties because I had gone ahead and made my show reservations and this way I would have time to see them without rushing.

     

    I just wonder why they decided my requests are not worth responding to.

  3. My cruise leaves on Sunday.  A few days ago I received the concierge email.  I responded with my time requests for Coastal Kitchen and two specialty restaurants.  (I have substantial OBC and wanted to spend it onboard).

     

    My show reservations were made by me.

     

    I did ask this question before, and one person answered that they received a response  (not on my cruise or ship), so I resent yesterday.  (am I on my way to being a pest?).

     

    Still no response.  Shouldn't my specialty dining reservations be showing be showing in my Cruise Planner if Concierge made them?

  4. My cruise is a week away.

    We're in a suite.  My understanding is that the Concierge will contact us for CK reservations.

     

    This email I just received isn't that, is it.  It just tells us what to bring, not bring, etc.  No where do I see a place to reply with my requests.

     

    The subject is "get ready for your cruise."

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