mafig

5 minutes ago, wolfganghowell said:

I have always received a response within at least 1-2 days.  I wouldn't take it personally - it could just be a chaotic week for them.  You could always forward them the original email and just ask that you are confirming they received it.

I have done that.

Have you been to the suite sun deck?

Thanks for your replies.

I'm just getting frustrated with them (it's two).  I answered their email within minutes of receiving it on Monday with what I thought were  pretty simple requests.  I did request early dinner in Coastal Kitchen and the two specialties because I had gone ahead and made my show reservations and this way I would have time to see them without rushing.

I just wonder why they decided my requests are not worth responding to.

2 hours ago, reallyitsmema said:

Some concierge will confirm quickly and others will take a day or two. I have always gotten an email confirming they have taken care of our requests. 

I replied Monday morning.  It's now Thursday and I have not heard a peep.😣

My cruise leaves on Sunday.  A few days ago I received the concierge email.  I responded with my time requests for Coastal Kitchen and two specialty restaurants.  (I have substantial OBC and wanted to spend it onboard).

My show reservations were made by me.

I did ask this question before, and one person answered that they received a response  (not on my cruise or ship), so I resent yesterday.  (am I on my way to being a pest?).

Still no response.  Shouldn't my specialty dining reservations be showing be showing in my Cruise Planner if Concierge made them?

On 4/17/2024 at 8:58 PM, Ashland said:

If you're in a suite the SL Concierge will email you a week prior to your departure date.

After you respond with your requests, does the SL Concierge then confirm or do you just assume that all is OK?

Have you gone to the suite lounge?  Are loungers available there (w/o being occupied by towels?_))

My cruise is a week away.

We're in a suite.  My understanding is that the Concierge will contact us for CK reservations.

This email I just received isn't that, is it.  It just tells us what to bring, not bring, etc.  No where do I see a place to reply with my requests.

The subject is "get ready for your cruise."

If I booked through a TA it should come to them?  

Those who are in a suite, when did the Concierge contact you for CK reservations?

We're going the cruise after yours and I find myself checking emails several times a day.

6 minutes ago, kwokpot said:

I thought for JS cabins CK is only available for dinner on space availability and breakfast and lunch isn't an option. Is that not true for JS cabins? I'm on the Ovation at the end of the month.

I thought the same.

My understanding is that it's just one elevator bank to get to the Crown Loft Suites on Symphony.

Also, how is Muster handled?  Do we watch a film and then go to our station to check in?

9 hours ago, Cap_D said:

 

 

I reports of rotting older ships don't do anything for us.

 

 

 

 

??? please elaborate.

We are considering Constellation next year.

Cannot wait to read more.😍

great timing!

We'll be on Symphony the week after you ~ April 28.😄

Thanks.

I just noticed this.

My Set Sail Pass says Diamond.

However, DH's says Diamond . Choice.  

??? Wonder what this means ???

We were on Joy last year.  Maybe it was the time of year we sailed (toward the end of Spring break), but it was very crowded.  We liked Joy, mainly because we were in the Haven.  

We've been on Explorer, and I would say it was more crowded than her.  Haven't been on Symphony yet,

Thank you for your response, TeeRick.

We'll be in a CLS and it looks like the Suite Sun Deck is close by.😆

How's the suite area on Symphony?  Any shade?  How's the drink service?

I know there's a hot tub.

7 minutes ago, Hogladyrider said:

 

 

What does surprise me is what little attention this missing guest is receiving from the media.

Me, tool

Is it possible he's been located, alive and well, and we just haven't heard?

On our last cruise out of Tampa on Serenade it was 7:00 pm.  We had an early dinner and had about 15 minutes to spare to get a good spot.

49 minutes ago, MarkieMarkNYC said:

I

I'm the hot one.

LOL😄

We did the opposite.  We were Elite on Celebrity and became Diamond on Royal with 17 points.😍

1 hour ago, island lady said:

 

 

 

Full drinks from 5-8.   

 

Just be sure to let the bartender know you want the drinks charged to your suite perks.  

I've asked this before, but I'm still a little confused.

If we are a suite and having dinner in Coastal Kitchen, can I order a cocktail from the dining room table and have it charged to our suite perks?  Or do I have to go to the bar and order there and bring it with me.  (I know it's one big room).   We are Diamond.