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Everything posted by Alphen
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Noticed a comment on the social media we cannot discuss, that there will be a $ 0,50 increase on the crew appreciation amount at cruises departing after February first 2023, but cannot find it here, nor at the HAL website (Netherlands).
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Disappearance of the medallion-presentation reception
Alphen replied to AV8rix's topic in Holland America Line
So if I understand correctly, they do hold a medal presentation ceremony on Rotterdam? -
Almost Live: Northern Isles on Rotterdam August 28th 2022
Alphen replied to VMax1700's topic in Holland America Line
Thanks, well spoken, we will be boarding in a couple of weeks and intend to do the same. -
Almost Live: Northern Isles on Rotterdam August 28th 2022
Alphen replied to VMax1700's topic in Holland America Line
Reading your great trip report with much pleasure and interest, could you maybe tell how the mask wearing is currently, now you have traveled for a couple of days? -
We have had success several times and also quick reply to our claims. We successfully entered a claim for an upcoming cruise just a few weeks ago and were happy with the result, getting more than half of our money back in on board credit!
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I like your profile picture by the way 👌
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It says FFP2 on the package in the picture, which is the same as (K)N95
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I think from what it looks like, although not from personal experience, this is the Alaska performance on the Alaska sailings back than, but I think experienced Alaska guest will know. With a little search, you can find many showreels of former HAL performers in shows like "Droom" , "Classique" and many more.
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If you are taking the train to Whittier from Anchorage, you will have all the paper work done in the train, they will ask for your negative covid test to show them and your proof of vaccination and passport check, all during the train ride. Also, you picture will be taken, all on top of the information provided in Verifly and the Navigator App, which nobody will look at nor ask for! When leaving the train in Whittier, you will get a colored leaflet to show with your passport and you can immediately get in line for security passport and luggage check and will be allowed to board the ship. Have a nice cruise!
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2022 Anchorage-->Whittier Cruisetrain
Alphen replied to What was that?'s topic in Holland America Line
Times sound about right, we did this two weeks ago, think it would be a charter, it stops right in front of the terminal in Whittier for embarking. -
Safe and happy travels, indeed, since I sort of got the ball rolling, suddenly more reviews and or reports of land tours are appearing, which is a good thing. Before this, there was not a lot to be found on CC and I know that we were not the only ones that had lots of questions regarding the land tours of HAL. The more info, the better, so other people can decide if they also want to take on an Alaskan Land and cruise tour with HAL, or just enjoy the posting of the day to day review(s) here.
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It is indeed in the Tour Tips documents on the HAL website, but in this document it looks you have to part with some of your luggage, but when we were well underway in our tour, it became clear that it is an option, you can hold on to your luggage all the way. Since everything regarding luggage is handled by staff every stop, we chose to have all our luggage with us, all the way. Weight and size limitations are as per Yukon Air North website, but it turned out they did not check any weight or size of the carry on.
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Verifly I keep finding extra information in our travel data and records, that I think may of use to future travelers, so don't be surprised if this thread does get some updates after it looked like to be finished. I do not know if I was clear about the use of Verifly, when boarding a cruise in Whittier after the land tour; you do not have bother to use Verifly! This was in our specific case, but the way the staff worked on the train, it seemed usual business for them. Cruise check in will be done on the cruise train while travelling from Anchorage to Whittier and Verifly is not used at all, so don't bother. After the electronic check in on the train, we were issued a green "security cleared" (if I remember correctly) inlay for our passport, which had you directly enter the security check line at the boarding area for the ship. All of the electronic check in is while on the train, including (currently) proof of vaccination and the negative test result. Photos are taken of your passport and of your face, while on the train for the security access on board. We had pre-loaded our picture ourselves in the Navigator App, but this was apparently on top of that. It turned out that for several people the required photo for security access to the ship did not make it all the way, so we had it re taken on board (again).